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Al Ebaa Hotel

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Photo gallery for Al Ebaa Hotel

Lobby
Triple Room | In-room safe, blackout drapes, soundproofing, iron/ironing board
Elevator
Lobby sitting area
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
3280, Umm Al-Qura Road, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪8 min walk‬
  • Place, King Fahad Gate
    ‪11 min walk‬
  • Place, Kaaba
    ‪15 min walk‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(30 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Triple Room

7.2 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Quadruple Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Twin Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Standard Quadruple Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Quadruple Room

  • Sleeps 4

Standard Triple Room

  • Sleeps 3

View all photos for Standard King Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard King Room

  • Sleeps 2

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About this property

Al Ebaa Hotel

Makkah hotel connected to a rail/subway station, walkable to Great Mosque of Makkah
3 restaurants, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and ATM/banking services. Housekeeping is available on request.
Al Ebaa Hotel offers 416 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. This Makkah hotel also offers concierge services, an ATM, and an elevator. Parking is available onsite for a surcharge.

Al Ebaa Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Al Ebaa Hotel has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (SAR 90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 30 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Turndown service

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for continental breakfast: approximately SAR 45 for adults and SAR 30 for children
  • Covered self parking fee: SAR 90 per day
  • Late check-in fee for check-in between 8:30 PM and 10:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002124

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Al Ebaa Hotel Hotel
Al Ebaa Hotel Makkah
Al Ebaa Hotel Hotel Makkah

Al Ebaa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 321 out of 535 reviews
Rating 8 - Good. 128 out of 535 reviews
Rating 6 - Okay. 53 out of 535 reviews
Rating 4 - Poor. 15 out of 535 reviews
Rating 2 - Terrible. 18 out of 535 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nazia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Ahmed Saeed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel inshaallah I will come again in this hotel
Stayed 10 nights in Aug 2025

2/10 Terrible

Derya ece

Traveled with family
Disliked: Amenities, property conditions & facilities
At check out, receptionist told us to pay more because in expedia system the price was put it low and wrong. Which is ridiculous
Stayed 3 nights in Aug 2025

10/10 Excellent

Naser

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Helpful staff. Good location and around 10mins through the underground passage under Anjum Hotel. There is an incline when walking to the masjid.
Stayed 6 nights in Aug 2025

8/10 Good

Imane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle experience

Tres bonne expérience, la chambre est très bien, le buffet du petit-déjeuner est complet
Stayed 6 nights in Aug 2025

10/10 Excellent

Abdul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is close to masjid haram
Stayed 5 nights in Aug 2025

8/10 Good

Abdul JF

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms with amenities. I wish the bathroom was well built. The water wasn't draining properly. I see people walking to Haram from the location.Good breakfast, front desk wasn't able to accommodate early check in that cost me another SAR 200 booking a room at the adjacent hotel. Overall great stay.
Breakfast area
Room
Stayed 2 nights in Aug 2025

10/10 Excellent

Abdus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for a young person as is walking distance to Kaaba. However location is slightly harder for less mobile people, as there is a lot of uneven pavement and not clear roads
Stayed 3 nights in Aug 2025

10/10 Excellent

Mohammad

Traveled with family
Liked: Staff & service, amenities
Staff was very helpful every time I need ride the book me a taxi right away beside the language barrier. Everything was perfect.
Stayed 1 night in Jun 2025

10/10 Excellent

Hussam

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is an amazing find. Its not just the proximity to Masjid al Haram but the staff and service overall is worth mentioning.
Stayed 1 night in Aug 2025

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Saud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good value, clean and comfortable within a 10 minute to the Haram though it is at the top of a steep hill and so not good for the elderly.
Stayed 1 night in Jul 2025

10/10 Excellent

Yasmin Said

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. I definitely recommend people to stay here for umrah. It’s a 21 minute walk to the haram, great breakfast as well.
Stayed 14 nights in Jul 2025

10/10 Excellent

Yasser, san diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff
Stayed 4 nights in Jul 2025

6/10 Okay

Farzana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We are pleased about the service!
Stayed 4 nights in Jul 2025

10/10 Excellent

Amer

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Haram and very clean and excellent service
Stayed 7 nights in Jul 2025

10/10 Excellent

Hussein

Stayed 2 nights in Jul 2025

10/10 Excellent

Aisha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Moin took care of changing the beds everyday looked after us and was very welcoming throughout our stay. Inshallah we will definitely be booking this hotel again can’t fault it. It’s about 7min walk to the Kabaa lovely experience!
Stayed 5 nights in Jul 2025

8/10 Good

Zeynep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Nasradin

Stayed 1 night in Jul 2025

6/10 Okay

Muhajir

Stayed 5 nights in Jul 2025

10/10 Excellent

Muhamed

Stayed 3 nights in Jul 2025

10/10 Excellent

Aisha

Stayed 4 nights in Jul 2025

10/10 Excellent

Soltana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

4/10 Poor

Ayann

Disliked: Staff & service
Ok
Stayed 3 nights in Jun 2025