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Doubletree by Hilton Jabal Omar Makkah

4.0 star property

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Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Exterior
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast, lunch served; local and international cuisine
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
$191
includes taxes & fees
Mar 21 - Mar 22

Explore the area

View in a map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪6 min walk‬
  • Place, Souk Al-Khalil
    ‪6 min walk‬
  • Place, Kaaba
    ‪11 min walk‬

Room options

View all photos for Junior Twin Suite

Premium bedding, minibar, in-room safe, desk

Junior Twin Suite

  • Sleeps 4

View all photos for Twin Room

Premium bedding, minibar, in-room safe, desk

Twin Room

  • Sleeps 2

View all photos for Accessible King Room

Premium bedding, minibar, in-room safe, desk

Accessible King Room

  • Sleeps 2

View all photos for Family Twin Room

Premium bedding, minibar, in-room safe, desk

Family Twin Room

  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

8.8 out of 10
Excellent
(40 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Twin Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Twin Beds, Bay View

7.4 out of 10
Good
(3 reviews)
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Twin Beds, Connecting Rooms

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Twin Beds, Connecting Rooms

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Twin Suite with Partial Haram View

Premium bedding, minibar, in-room safe, desk

Junior Twin Suite with Partial Haram View

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 3

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 3

View all photos for Deluxe King Room with Partial Haram View

Premium bedding, minibar, in-room safe, desk

Deluxe King Room with Partial Haram View

  • Sleeps 3

Deluxe Twin Room With Partial Haram View

  • Sleeps 3

Presidential Suite With Haram View

  • Sleeps 6

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About this property

Doubletree by Hilton Jabal Omar Makkah

4-star Makkah hotel, connected to a shopping center in Makkah City Center
This smoke-free hotel features 2 restaurants, a coffee shop/cafe, and self parking. Free WiFi in public areas and a free area shuttle are also provided. Additionally, 24-hour room service, conference space, and concierge services are onsite.
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Wired and wireless Internet access is complimentary. Event facilities measuring 250 square feet (23 square meters) include conference space. A complimentary area shuttle within 500 meters is available for guests. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Doubletree by Hilton Jabal Omar Makkah is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Onsite venue #2 - This restaurant specializes in Italian cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 500 m
  • Covered self parking on site (SAR 215 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 70 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 250 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During Ramadan, guests booked in a breakfast included rate plan may choose sahur (pre-dawn meal) instead of breakfast and guests booked in a dinner included plan may choose iftar (evening meal) instead of dinner.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 600 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 70 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 215 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002349

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1003 reviews
Rating 8 - Good. 169 out of 1003 reviews
Rating 6 - Okay. 55 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Issam

Liked: Cleanliness, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Dec 2025

10/10 Excellent

Kellen

Liked: Cleanliness, staff & service, amenities
Everything was spectacular!
Stayed 3 nights in Dec 2025

10/10 Excellent

Ranin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Dec 2025

10/10 Excellent

Md Safiul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty much everything
Stayed 3 nights in Nov 2025

8/10 Good

mohammad

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
They Should have “reception sign” on right counter, desk that has reception sign no staff working/ available. I stopped few places for check in, Inside room carpet has funky smells.
Stayed 5 nights in Nov 2025

10/10 Excellent

SHABEEL

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Dec 2025

6/10 Okay

MOHAMMED

Service isn't enough
Stayed 5 nights in Nov 2025

10/10 Excellent

Gamal

Stayed 6 nights in Nov 2025

10/10 Excellent

Salem

Stayed 3 nights in Nov 2025

10/10 Excellent

Nur aqhidah

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Faisal Garba

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 5 nights in Nov 2025

10/10 Excellent

Abzal

Stayed 2 nights in Nov 2025

10/10 Excellent

aamir

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and beautiful memories
Stayed 1 night in Nov 2025

2/10 Terrible

Zeeshan Ejaz

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was so rude
Stayed 1 night in Nov 2025

6/10 Okay

Sonila

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The showers were leaking so we had to move to another room. the next room had an obstructed view due to dirt on the entire window. elevators are very slow. they first said there's no room available for early check in, then said there is only if we pay for an upgraded room.
Stayed 4 nights in Nov 2025

2/10 Terrible

Rukia

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
I paid for breakfast included in my package and then at the hotel at check in they confirmed this but when we went to the restaurant they denied us breakfast.
Stayed 5 nights in Nov 2025

10/10 Excellent

Moriam

Stayed 2 nights in Nov 2025

10/10 Excellent

Irfaan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and amazing service.
Stayed 2 nights in Nov 2025

10/10 Excellent

Athar

Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities and staff
Stayed 1 night in Nov 2025

10/10 Excellent

Imran

Stayed 3 nights in Nov 2025

10/10 Excellent

Ibrahim

Stayed 3 nights in Nov 2025

10/10 Excellent

Mahmoud

Stayed 1 night in Nov 2025

10/10 Excellent

Humaira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was fresh and very good. Staff was amazing specially the manager in the dining area. Very hospital and pleasant. Rooms were clean the only thing was house keeping didn’t come to clean our room. I didn’t request it either as I was there for 2 nights but anything I asked for it was provided right away. Overall it was a great experience will definitely recommend this hotel!
Stayed 2 nights in Nov 2025

10/10 Excellent

Faizah

Stayed 2 nights in Nov 2025

10/10 Excellent

Shariq Rafiq

Stayed 1 night in Oct 2025