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Deluxe Room, 1 King Bed (View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Club)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Twin Beds (Club)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Suite with Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A computer station is located on site and wireless Internet access is available for a surcharge. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Mandarin Oriental, Santiago is a smoke-free property.

  • Ski shuttle (surcharge)
  • Elevator
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • 24-hour front desk
  • Conference space
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 1992
  • Electric car charging station
  • Free self parking
  • Dry cleaning/laundry service
  • WiFi (surcharge)
  • Limo or town car service available
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Computer station
  • Number of coffee shops/cafes - 1
  • Outdoor seasonal pool
  • Food and water bowls
  • Children's pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 1555
  • Area shuttle (surcharge)
  • Number of meeting rooms - 11
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference space size (feet) - 16738
  • Conference center
  • Ballroom
  • Banquet hall
  • Pool umbrellas
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 310
  • Number of floors - 22
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Room Amenities

Mandarin Oriental, Santiago offers 310 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Santiago hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • WiFi (surcharge)
  • Wired internet access (surcharge)
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Doorbell/telephone notification
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Senso - Overlooking the pool and garden, this theme restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Origen - This cocktail bar overlooks the pool and garden. Open daily.

Matsuri - Overlooking the pool and garden, this theme restaurant specializes in Peruvian cuisine and serves lunch and dinner. Open daily.

Atrium - Onsite lobby lounge. Happy hour is offered. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Accessible bathroom
  • Handrails in hallways
  • Roll-in shower
  • Handrails in stairways
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Nearby Activities

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: CLP 25000 per person (approximately)
  • Fee for in-room wireless Internet: CLP 7000 per night (rates may vary)
  • Fee for in-room wired Internet: CLP 7000 per night (rates may vary)
  • Fee for wireless Internet in public areas: CLP 7000 per night (rates may vary)
  • Pet fee: CLP 70000 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CLP 39000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Security system

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

Carbon monoxide detector

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 39000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of CLP 70000 per pet, per week
  • Dogs only
  • Up to 40 lbs
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

The seasonal pool will be open from September to March.

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Hotel Names

  • Hotel Santiago Mandarin Oriental
  • Grand Hyatt Santiago Hotel
  • Santiago Grand Hyatt
  • Grand Hyatt Santiago Hotel Santiago
  • Hyatt Santiago
  • Santiago Hyatt
  • Santiago Mandarin Oriental
  • Mandarin Oriental, Santiago Hotel
  • Hotel Santiago by Mandarin Oriental
  • Mandarin Oriental, Santiago Santiago
  • Mandarin Oriental, Santiago Hotel Santiago

Hotel Reviews

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