*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A computer station is located on site and wireless Internet access is available for a surcharge. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.
Mandarin Oriental, Santiago has designated areas for smoking.
- Ski shuttle (surcharge)
- Elevator
- Number of bars/lounges - 1
- Number of poolside bars - 1
- 24-hour front desk
- Conference space
- Business center
- Porter/bellhop
- Express check-out
- Tours/ticket assistance
- Year Built - 1992
- Electric car charging station
- Free self parking
- Dry cleaning/laundry service
- WiFi (surcharge)
- Limo or town car service available
- Babysitting or childcare (surcharge)
- Computer station
- Number of coffee shops/cafes - 1
- Outdoor seasonal pool
- Food and water bowls
- Children's pool
- Safe-deposit box at front desk
- Conference space size (meters) - 1555
- Area shuttle (surcharge)
- Number of meeting rooms - 11
- Terrace
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 2
- Concierge services
- Conference space size (feet) - 16738
- Conference center
- Snack bar/deli
- Designated smoking areas
- Ballroom
- Banquet hall
- Pool umbrellas
- Laundry facilities
- Parking (limited spaces)
- Total number of rooms - 310
- Number of floors - 22
- Number of buildings/towers - 1
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Children's pool
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Free cribs/infant beds
Room Amenities
Mandarin Oriental, Santiago offers 310 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access (WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Soundproofed rooms
- Turndown service
- Free bottled water
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Cable TV service
- Flat-panel TV
- WiFi (surcharge)
- Wired internet access (surcharge)
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
- Laptop-friendly workspace
- Doorbell/telephone notification
- Wardrobe or closet
- Change of towels (on request)
- Change of bed sheets (on request)
- WiFi speed 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: WiFi (surcharge)
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Senso - Overlooking the pool and garden, this theme restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Origen - This cocktail bar overlooks the pool and garden. Open daily.
Matsuri - Overlooking the pool and garden, this theme restaurant specializes in Peruvian cuisine and serves lunch and dinner. Open daily.
Atrium - Onsite lobby lounge. Happy hour is offered. Open daily.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in hallways
- Handrails in stairways
- Wheelchairs available on site
- Wheelchair accessible (may have limitations)
Nearby Activities
A children's pool and a seasonal outdoor pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snowboarding nearby
- Bicycle rentals nearby
- Rafting nearby
- Ecotours nearby
- Golfing nearby
- Bicycle rentals on site
- Hiking/biking trails nearby
- Golf lessons available nearby
- Downhill skiing nearby
- Cross-country skiing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately USD 45 for adults and USD 23 for children
- Fee for in-room wireless internet: USD 10 per night (rates may vary)
- Fee for in-room wired internet: USD 10 per night (rates may vary)
- Fee for wireless internet in public areas: USD 10 per night (rates may vary)
- Pet fee: USD 50 per pet, per day plus USD 50 one-time cleaning fee
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 80.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
Carbon monoxide detector
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Parking height restrictions apply
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
- Kids stay free! One child 12 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for USD 80.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of USD 50 per pet, per day, plus a one-time cleaning fee of USD 50
- Dogs only
- 1 total (up to 40 lbs per pet)
- Pets cannot be left unattended
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
The seasonal pool will be open from September to March.
Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Hotel Names
- Hotel Santiago Mandarin Oriental
- Grand Hyatt Santiago Hotel
- Santiago Grand Hyatt
- Grand Hyatt Santiago Hotel Santiago
- Hyatt Santiago
- Santiago Hyatt
- Santiago Mandarin Oriental
- Mandarin Oriental, Santiago Hotel
- Hotel Santiago by Mandarin Oriental
- Mandarin Oriental, Santiago Santiago
- Mandarin Oriental, Santiago Hotel Santiago
Hotel Reviews
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