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Maya Sanur Resort & Spa

5.0 star property

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Photo gallery for Maya Sanur Resort & Spa

Exterior detail
On the beach
Meeting facility
Bar (on property)
Balcony view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Parking included
$257
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
Jl. Danau Tamblingan No. 89M Batujimbar, Denpasar, Bali, 80228
  • Sanur Beach
    ‪4 min walk‬
  • Sanur Night Market
    ‪2 min drive‬
  • Matahari Terbit Beach
    ‪4 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪16 min drive‬

Room options

View all photos for Impressive Nest Suite - 2 Double Beds

Impressive Nest Suite - 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Impressive Nest Suite - 2 Double Beds

9.8 out of 10
Exceptional
(14 reviews)
  • 657 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Heavenly Pool Suite King

1 bedroom, premium bedding, minibar, in-room safe

Heavenly Pool Suite King

  • 1313 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Impressive Lagoon Pool Suite - 2 Double Beds

Impressive Lagoon Pool Suite - 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Impressive Lagoon Pool Suite - 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 657 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Heavenly Ocean View Pool Suite - 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Heavenly Ocean View Pool Suite - 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1313 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Garden View - 2 Double Beds

Wonderful Garden View - 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Wonderful Garden View - 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 614 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Wonderful Pool Access - 2 Double Beds

Wonderful Pool Access - 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Wonderful Pool Access - 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 614 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Wonderful Pool Access - 1 King Bed

Wonderful Pool Access - 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Wonderful Pool Access - 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Garden View - 1 King Bed

Wonderful Garden View - 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Wonderful Garden View - 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Impressive Nest Suite - 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Impressive Nest Suite - 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 657 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Impressive Lagoon Pool Suite - 1 King Bed

Impressive Lagoon Pool Suite - 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Impressive Lagoon Pool Suite - 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Maya Sanur Resort & Spa

5-star hotel in Sanur
Catch some rays at the beach or spend the day relaxing at Maya Sanur Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Maya Sanur Resort & Spa offers 103 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. 48-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Denpasar hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures.
Maya Sanur Resort & Spa features a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and 3 meeting rooms. This luxury hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Maya Sanur Resort & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Tree Bar - This bar serves light fare only.
Kuu Japanese Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Maya Sari - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: IDR 345,000 for adults and IDR 172,500 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kuu Japanese Restaurant
  • Maya Sari
  • Tree Bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a "Domestic ID/KITAS Holder Only" room type must present a valid ID card, KITAS permit, or KITAP permit at check-in. The hotel reserves the right to amend the room rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 985000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 345000 for adults and IDR 172500 for children
  • Airport shuttle fee: IDR 400000 per vehicle (one-way)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 985000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Maya Sanur Resort
Maya Sanur
Maya Sanur Resort & Spa Bali

Maya Sanur Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 529 out of 675 reviews
Rating 8 - Good. 105 out of 675 reviews
Rating 6 - Okay. 28 out of 675 reviews
Rating 4 - Poor. 6 out of 675 reviews
Rating 2 - Terrible. 7 out of 675 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. Good choice of restaurant options
Stayed 5 nights in May 2025

10/10 Excellent

Kane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing! And all the staff were so lovely!! Would highly recommend this resort to anyone!
Stayed 5 nights in May 2025

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Sanur
Stayed 2 nights in May 2025

8/10 Good

Andrea, Okotoks

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fabulous location. Restaurants and breakfast were high quality and staff were attentive. Room layout and comfort (nest suite) was fabulous but was let down by needing attention and repairs to closet area. Sliding door and drawers could not be used. Our stay was short but lack of attention to basic functionality in that area was disappointing.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 4 nights in Apr 2025

6/10 Okay

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a large modern, impersonal tourist hotel, the quality was good, location was good, it was full of families with children.
Stayed 1 night in Apr 2025

6/10 Okay

Gift Card

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Callum

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing but let down by shower

This felt like a true 5 star hotel, there were people playing instruments in the lobby, service was great, sun beds had table service. Rooms were very nice. However what let it down for us was that the showers had no hot water. We only stayed 1 night and were trying to get ready before going out for food so didn’t call reception to try and fix. So this was a shame.
Stayed 1 night in Apr 2025

8/10 Good

Irene

Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved getting an upgrad and the breakfasts
Stayed 3 nights in Apr 2025

10/10 Excellent

ruqing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is good, room is in right size, bathroom is big.
Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about the Maya Sanur. Staff, choice of food, location, accommodation 😄
Stayed 5 nights in Apr 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Maya. Our 2nd stay at the Maya in last 2 years, Resort is beautiful ,staff amazing,rooms lagoon access incredible,our 10 year old son loved the pool access room. The resort is a full 5 stars in regards to simply everything, the resort is smaller than the other 5 star resorts in sanur,but much more intimate and the size just perfect. Location,either beach side walking path,and then street side with spas, restaurants, bars everywhere. We fully recommend the Maya,been to Bali 5 times over 25 years and Sanur by far the best location in Bali.
Stayed 7 nights in Mar 2025

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing! Can't wait to go back one day!
Stayed 2 nights in Mar 2025

10/10 Excellent

Anna Christina

Traveled with family
Wonderful hotel. Best service! Wonderful breakfast and food
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying here. The staff goes out of their way to help you. The location is fantastic
Stayed 3 nights in Apr 2025

10/10 Excellent

Garry and Toni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort always
Stayed 7 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

A lovely friendly hotel, in a nice position and straight onto the beach. Staff are amazing and helpful, the food was very nice and a great breakfast. Rooms are great size and comfortable.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mark

Stayed 6 nights in Mar 2025

10/10 Excellent

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunrise yoga on the rooftop deck was lovely. Super suite with sunken tub and private pool were amazing. Staff members are very attentive.
Stayed 1 night in Mar 2025

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kyri Sparks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Luvieann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 2 nights in Feb 2025