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Hotel Crystal Palace

3.0 star property

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Photo gallery for Hotel Crystal Palace

Superior Room, 1 King Bed, Smoking | Balcony view
BBQ/picnic area
Restaurant
City shuttle
Restaurant

Popular amenities

  • Pet friendly
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Spring Rd, Mussoorie, Dehradun, Uttarakhand, 248179
  • Gun Hill
    ‪18 min walk‬
  • Mussoorie Lake
    ‪3 min drive‬
  • Kempty Falls
    ‪6 min drive‬
  • Dehradun (DED-Jolly Grant)
    ‪49 min drive‬

Room options

View all photos for Luxury Suite, Multiple Beds, Smoking, Hill View

Luxury Suite, Multiple Beds, Smoking, Hill View | Premium bedding, memory foam beds, in-room safe, individually furnished

Luxury Suite, Multiple Beds, Smoking, Hill View

  • 600 sq ft
  • Hill view
  • Sleeps 9
  • 3 King Beds

View all photos for Executive Room, 1 King Bed, Smoking

Premium bedding, memory foam beds, in-room safe, individually furnished

Executive Room, 1 King Bed, Smoking

  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Smoking

Superior Room, 1 King Bed, Smoking | Premium bedding, memory foam beds, in-room safe, individually furnished

Superior Room, 1 King Bed, Smoking

  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Premium bedding, memory foam beds, in-room safe, individually furnished

Deluxe Room, 1 King Bed, Smoking

  • 180 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Crystal Palace

3-star hotel in The Mall Road
Along with a restaurant, this hotel has a rooftop terrace and conference space. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Crystal Palace offers 26 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually furnished accommodations have separate sitting areas. Memory foam beds feature premium bedding. 22-inch LED televisions come with cable channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Dehradun hotel also offers a rooftop terrace, barbecue grills, and multilingual staff. Complimentary self parking and valet parking are available on site.

Hotel Crystal Palace has designated areas for smoking.

Hotel Crystal Palace has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 180 square feet of conference space

Outdoors

  • Barbecue grill
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Sign language-capable staff
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Ceiling fan
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: INR 800
Contactless check-in available
Late check-in subject to availability
Late check-in fee: INR 800 for check-in between 10:00 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: INR 800

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 7:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 1000 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (December 25) Gala Dinner per adult: INR 1000.0
  • Christmas Day (December 25) Gala Dinner per child: INR 800 (from 5 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 1200.0
  • New Year's Eve (December 31) Gala Dinner per child: INR 800 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: INR 500 (one-way), (from 3 to 6 years old)
  • Pet fee: INR 1000 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: INR 800 (subject to availability)
  • Late check-in fee: INR 800 for check-in between 10:00 AM and 1:00 PM
  • Late check-out fee: INR 800 (subject to availability)
  • Rollaway bed fee: INR 500.0 per night
  • Laundry fee: INR 40 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Crystal Palace Sea Hawk Mussoorie
Hotel Crystal Palace Sea Hawk
Hotel Crystal Palace Sea Hawk Dehradun
Hotel Crystal Palace Sea Hawk
Crystal Palace Sea Hawk Dehradun
Hotel Hotel Crystal Palace by Sea Hawk Dehradun
Dehradun Hotel Crystal Palace by Sea Hawk Hotel
Hotel Hotel Crystal Palace by Sea Hawk
Hotel Crystal Palace by Sea Hawk Dehradun
Crystal Palace Sea Hawk
Crystal Sea Hawk Dehradun
Hotel Crystal Palace Hotel
Hotel Crystal Palace Dehradun
Hotel Crystal Palace by Sea Hawk
Hotel Crystal Palace Hotel Dehradun

Hotel Crystal Palace Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Mridul

Traveled with family
Liked: Cleanliness, staff & service
It is a decent stay option but far away from mall road. I stayed in Luxury suite but it was nit luxurious as per 3* star hotel standards. Tea/ Cofee/ Complimentary water bottle/ hand towel were missing in the room. Intercom was not working. Staff was cooperative and served good food
Stayed 2 nights in Aug 2022

4/10 Poor

SANDEEP, SINGAPORE

Disliked: Cleanliness, property conditions & facilities, room comfort

2 Star Hotel

Positives: Situated around 20 minutes of walking climbing the Hill near Mall Road Provide complementary shuttle 3 times in a day to drop at the Mall Road Food at restaurant is OK with good view of Valley at Top Floor Hotel staff talks politely Negatives: I stayed 5 nights in deluxe room and always found foul smell in their bathroom Size of bathroom is small Poor Internet connection with lot of fluctuation Water Pressure in bathroom is not good Towels and bed sheets are dirty If main electricity is gone you cannot use Gyster and have hot water in bathroom Found Ants and Cockroaches in room floors due to poor cleaning of rooms Size of room is small and cannot accommodate extra bed properly Family channels likes colors and other movie channels are not subscribed in TV
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a lovely hotel. Best location, best view and best services. Staff is very cooperative. Always ready to assist you. Rooms are quite spacious, location is awesome. All rooms are valley facing. Food, Buffet breakfast is also up to the mark. Every one visiting mussoorie should book this hotel in advance. :)
Stayed 1 night in Dec 2018