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Mercure Darlington Kings Hotel

4.0 star property

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Photo gallery for Mercure Darlington Kings Hotel

Indoor wedding
Interior entrance
2 bars/lounges
Combined shower/tub, hair dryer, towels
Standard Double Room, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping
$56
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
9-12 Priestgate, Darlington, England, DL1 1NW
  • Place, St Cuthbert Church
    ‪2 min walk‬
  • Place, Darlington Civic Theatre
    ‪6 min walk‬
  • Place, Raby Castle
    ‪6 min walk‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(47 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(6 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Mercure Darlington Kings Hotel

4-star Darlington hotel with 2 restaurants
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Mercure Darlington Kings Hotel offers 83 accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

This Darlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 4638 square feet (431 square meters) include conference space. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Darlington Kings Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Carriages - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Kings Head - This restaurant specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 5 per night)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Carriages
  • Kings Head

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 4,638 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 per person
  • Secured self parking fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Darlington Kings Hotel
Kings Darlington
Mercure Darlington Hotel
Mercure Darlington Kings
Mercure Darlington Kings Hotel
Mercure Hotel Darlington
Mercure Kings
Mercure Kings Darlington
Mercure Kings Hotel
Mercure Kings Hotel Darlington
Kings Head Darlington
Mercure Darlington Kings
Mercure Darlington Kings Hotel Hotel
Mercure Darlington Kings Hotel Darlington
Mercure Darlington Kings Hotel Hotel Darlington

Reviews

Mercure Darlington Kings Hotel Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 363 out of 953 reviews
Rating 8 - Good. 331 out of 953 reviews
Rating 6 - Okay. 162 out of 953 reviews
Rating 4 - Poor. 62 out of 953 reviews
Rating 2 - Terrible. 35 out of 953 reviews

Reviews

4/10 Poor

E J

Business traveler
Disliked: Staff & service, property conditions & facilities
The hotel is tired. The staff were seeking to do a good job, but it was not happening. In the evening a receipt could not be produced for my meal and I am still awaiting it being emailed despite assurances it would be available and sent to me. The service at breakfast was similarly failing. Coffee cups ran out and took 10 mins to replenish. Orange juice ran out and not replenished. No white bread as order had not arrived. Staff were trying, but there was no evidence of effective supervision and they did not seem to have the resources to work with. Absolutely not in accordance with the accor hotels vision statement on the stairs!
Stayed 1 night in Sep 2025

6/10 Okay

Antony

Liked: Cleanliness, room comfort

Clean and comfortable but nothing special !

The hotel room was clean and tidy. The beds are extremely comfortable. The room itself was extremely small and having to get 2 lifts to your room is absolutely crazy in my opinion for a hotel of this size. Overall I believe the hotel is “not bad” but it’s certainly nothing special. If anything I believe the price paid for one night was a little steep all things considering.
Stayed 1 night in Aug 2025

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Great location in the city centre. Room fairy spacious with high ceiling (#429) - stayed 29/8/25 - 31/8/25 Decor throughout quite good and well maintained for standard of hotel. Bed very springy however and not that comfortable at all. Needs changing. Good selection of breakfast items and presented nicely. Also great coffee machine. Manual hot water dispenser is temperamental and it takes an age to dispense water for tea. Reception team friendly and very welcoming. However their knowledge of local electrical charging points is limited. Suggested Morrison car park 1.5 miles away when we found far closer points in local car park. Also when I asked about local things to do I was told "Drinking". Maybe it's a northern thing.... I don't know. Overall a good hotel and would consider it again. Thank you for your hospitality.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ronnie

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in the center so very walkable, close to all the shops and restaurants. Easy check-in/out. Also the shower gel, shampoo and handwash smelled divine. Would definitely use this hotel again
Stayed 1 night in Aug 2025

8/10 Good

Malcolm

Stayed 5 nights in Aug 2025

6/10 Okay

Simon

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Stewart

Stayed 1 night in Aug 2025

8/10 Good

Paul

Stayed 1 night in Aug 2025

4/10 Poor

Graeme

Stayed 1 night in Aug 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City centre good hotel.

Hotel is situauted in an ideal location, right in the centre. Parking at the hotel is very limited with only 21 spaces available under the hotel. That is 21 spaces if everyone parked within the lines and didn't have a car that is as wide as 1 and a half spaces. The rooms are compact but ideal for a stopover and kept very clean while the bathroom was compact, the shower was good and it had a bath so my wife was happy.The breakfast was good and buffet style, so eat what you want. We only went to the bar once and it was very good, bar staff were polite and chatty and the seating was very comfortable. Overall the hotel is good with staff being very good with any requests and very polite.
Stayed 2 nights in Aug 2025

8/10 Good

Hind

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Darlington stay

Good location but because it is central it is also noisy being able to hear the outside, so be prepared for street/town central noise. Greatful that a fan was already provided in the room. Very helpful staff and Easy to check in and out. A good stay overall.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Scott

Disliked: Cleanliness, property conditions & facilities, room comfort

Overall tired and dated

Overall a tired hotel in need of refurbishment. The room wasn't properly cleaned as there was opened tea packets and stained cups in the room. Not cold drinking water in the room, only hot water from both taps. Had to head to reception to get a drink of water in the middle of the night. Tiny room, overly hot, bed was uncomfortable and dipped in the middle. Breakfast wasn't great either, no staff when we got there, so had to wait around. When we got in, they'd ran out of loads of food, no pasties, no beans, no bacon, no mushrooms etc ..
Stayed 1 night in Aug 2025

6/10 Okay

Narbi

Traveled with family
Disliked: Property conditions & facilities, room comfort

Unbearably hot

Tired rooms and I be
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Staff & service
The room i stayed in was ok but some refurbishment is required. A good place to stay with a shopping center and and shops to visit and i would stay again.
Stayed 1 night in Aug 2025

4/10 Poor

Caleb

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad

Came here for a work stay 2 nights Hotel staff at reception were Lovley but room was not nice atall had someone’s mouldy Chinese left over in the fridge, hair in the bathtub when I arrived the toilet roll holder was hanging off the room being a work stay I said nothing but I wasn’t impressed with the quality of the room and won’t stay there again
Chinese
Hair in bathtub
Toilet holder
Stayed 2 nights in Aug 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Samantha

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
'Premium Rooms' were dirty, toilets had poo in them upon arrival. AC broken.
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Stayed 4 nights in Aug 2025

4/10 Poor

Roger

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
W/C didn't work, toilet roll holder hanging off wall, bathroom door was able to close, peeling paint. i have photos and video of all the above, which I will be forwarding on to the hotel management
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service

Breakfast is good, but SKIP DINNER!

Paid extra for half-board. Upon check-in, the young lady on reception did not understand what half-board meant. After attenpting to explaing to her that it meant both dinner and breakfast, she did not believe me, and had to go and check with a senior member of staff. She then said I hadn't paid extra for half-board according to my booking, so I had to go on the app and show her that we had indeed paid for half-board. Finally, after she accepted the fact I had dinner paid for, I was given a severley limited menu, to which I chose Chilli con carne. It came in a bowl, stodgy, slightly cold, and extremely unappealing, as you can see from the image below. It was bland and quite frankly, I wouldn't have served this to my dog. The manager, Maria, wasn't in until this morning when I checked out so I complained and she agreed that the dinner service was unacceptable, and that we should complain to Hotels.com. I did however enjoy the breakfast, which was miles better than the dinner service.
Unacceptable dinner
Stayed 1 night in Aug 2025

8/10 Good

Barry

N/A
Stayed 1 night in Aug 2025

4/10 Poor

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were on the third floor extemely noisy with kids running down the corridors until late at night sometimes banging on doors as passing, floors in corridors creaky so heard everyone passing during the night, we were in room 369 didn't get no sleep could hear the loud music/noise/arguing and fighting from outside the red lion opposite the property as windows even though they were shut let in all the noise will stick to our regular bannatynes in future
Stayed 1 night in Aug 2025