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My stay at Summit Hotel Tacloban City was a mixed bag. On the cleanliness side, I'd rate it 3 stars — the hotel needs to step up its housekeeping standards overall, as several areas could have been noticeably cleaner during my visit. That said, the operations team more than made up for it, and I'm giving that side a full 5 stars. A special shoutout to Ely Laurent Almeria, who provided excellent service throughout my stay. He was attentive, accommodating, and went out of his way to make sure all my needs were met — including honoring my request for a very early check-in at 8AM on my arrival date, which I really appreciated. Another highlight was the local food offered during my stay — a nice touch that added a lot of value to the overall experience. Overall, if the housekeeping and cleanliness standards are improved, this hotel has real potential given how strong the staff and service side already is.

When you want quality over quantity, look no further. This hotel is better than those I've visited in Manila and most I've been at in the US. Make sure to go enjoy dinner.

The only complain I would have was for the mattress, too soft for me. Otherwise, everyone was super nice, easy access to mall and to airport. Also recommend the skye bar, it was really enjoyable in the evening

It's the most convenient location to stay around Tacloban City proper due to it's vicinity to a lot of stores and restaurants.

Very clean and very polite staff.