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Room on the fourth floor had a temporary air-conditioning that made a lot of noise vented through the window and let considerable street noise as well. The gym had a treadmill that was very loud and did not work well otherwise rooms were clean and staff someone helpful.

Very nice hotel. Perfect location in FiDi. Great restaurant. Helpful staff. Well maintained. All the good things.

Fabulous experience. Front desk staff was extremely helpful, friendly, and efficient. Especially while checking-in. Would come back again! Rooms are thoughtfully designed and have amazing views!

They don't have enough air-conditioning. The room was HOT and not in a good way.

Property is beautiful But the beds are not comfortable

Such a nice room, and in such a good place in the city. Korea town is super close and has such good food + shops. They let us check in a couple hours early and held our bags after check out because we had a later flight that day. Overall, great clean room, super close to subway station, great location city wise, super nice staff, and for what we paid it was more magical than we could’ve imagined for a first ever trip to NYC.

Breakfast was minimal and served for only two hours. But everything was great. The staff was very attentive and helpful. The room was on the first floor, but adjacent to a wall that offered privacy. There’s a 24-hr deli next door that sells a variety of foods and beers but at a steep markup. I definitely plan to stay at Lex again.

Loved this hotel! The staff was courteous and friendly. The Riu was so clean. The buffet was great with plenty of options. The hotel's location was in the middle of the theatre district and restaurant row. Perfect hotel. We will stay again.