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On the whole the hotel was good but what let it down for us was the towels, I know it's petty, but the hand towel was the size of a face cloth and the bath towel wouldn't have covered a child, also there was a lack of a bath mat.

We thoroughly enjoyed our stay. The hotel was incredibly clean, spacious, and comfortable, and the overall experience truly felt like five stars. Everything was seamless and made our stay so enjoyable. The only minor hiccup was accessing our room, as the QR code key was sometimes difficult to use and took a few attempts to work. Aside from that, everything was wonderful. We couldn't have asked for a better stay and would happily return. Highly recommend.

We thoroughly enjoyed it's location. Was perfect. The parking garage is a nightmare to navigate. Biggest problem was the hotel was very cold because they don't turn the heating on until 1st November each year. Fortunately the very pleasant reception staff lent us a portable room heater, without which we would have probably left the hotel earlier than we would have wanted. We were there 17th to 20th October and the place was very cold. Given all they have to do is recognise how cold the weather and forcast weather were going to be colder than normal, they could have turned the heating on. It's the flick of a couple of breakers to do this.