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Excellent 5 star property and service.

Beautiful boutique hotel, wonderful staff!

Absolutely don’t stay at this hotel if you go to Geneva. I stayed there during the week of the heatwave and the AC was basically not working. I had to go to bed with wet hair and wet clothes to survive and a fan blowing air towards me. Absolute nightmare. I was able to sleep maybe an hour or two out of exhaustion. At check out, I complained to the lady at the reception, who followed up with a “sorry”. That’s it. $800+ for a “””5*””” hotel room and a “sorry” you couldn’t sleep because the AC is poor. I had to run to the airport so I left it there and then contacted the Orbitz customer support to pick up the case - while the customer support team at Orbitz was helpful, the hotel refused to issue any form of refund or compensation, which is what typically hotels do when the service they provide is not up to standards they advertise and you pay for. Absolutely disappointed. Avoid if you want to have a nice stay in a lovely city like Geneva. Other points: - the hotel is old and quirky inside, some people might like it, I personally didn’t. - the WiFi was not working from my bed. - I’ve been to two other hotels in Geneva during the same heatwave and never had an issue with AC like in this one. So be careful when you choose.

Very well located, nice hotel with vintage features. Close to the lake and many restaurants and shops.

Lovely hotel. We had a stunning room, large and looking onto the little square, 5 minutes from the Walliser Alpentherme baths. We loved the traditional decor of this 18th century hotel. The breakfast was a bit disappointing: too many people queuing in front of one coffee machine taking forever to make an espresso, or for a fresh squeezed orange juice from a machine that kept on jamming. Self Check-in and checkout was also on the negative side: nothing like feeling welcome on arrival. As the self-checkin didn’t work, we had to deal with the lovely staff anyway.