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Cromwell Vacation Packages

Great loved it all

Feel in love with this place! We were on route back from big e needed somewhere to stay with our baby as well and got a great price on the suite! It’s spacious inviting well maintained and had a super comfy bed! Shower was fantastic good pressure spacious and plenty of hot water! Would definitely make this a staple of our big e adventure! Honestly breakfast not being an amenity also caught me off guard but not to worry literally across the street is a fantastic breakfast joint! And if you have children too it’s only 6 min to kids city and 10 minutes to wadsworth state park!

The hotel is a classic, but it needs some upgrades and maintenance. The window openers are falling apart. It needs more outlets for chargers. The toilets should be upgraded to comfort height. The bar is magnificent as is the food. The phones are not answered quickly enough which indicates a lack of sufficient staff.

Unfortunately, our initial room was poorly maintained, with several broken items and a strong smell of marijuana throughout the hall. Thankfully, the staff did switch us to a cleaner room on another floor, which I appreciated. However, the initial experience was disappointing and fell short of my expectations. While I appreciate the effort to accommodate us, the overall experience was not one I would want to repeat. I would not stay here again.