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B

Easy checking. Details of property were explained very clearly. Staff was very polite and helpful. Room Was clean. No maintence issues. Plenty of available parking. Hotel was quiet. Breaks was great.

Clean

People were pleasant, a new employee couldn’t answer much for us. The property owner charges a $10 a night fee to park in the parking lot on the hotel property. It’s not mentioned on Expedia or added into the nightly bill. It’s taken out of the card you give them for incidentals. Upon checking out I mentioned it and discussed it with the lady at the desk. She did end up waving it. I have never paid for parking in a hotel’s parking lot. Especially a holiday inn express. I was very disappointed in this. Coldwater is not Chicago or some big city in California. It’s a rural town in lower Michigan. I feel as if this owner is taking advantage of ppl and pocketing the extra money. Also the lobby smelled of strong perfume like odors. I’m Not sure if it was the cleaners they use to mop or freshners placed to make it smell good. It was a Very loud odor though. Although breakfast was decent. The bananas had gnats all over them. Maybe keep them covered if the gnat are a problem In that area?