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ProfilHotels Mercur

3.0 star property

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Photo gallery for ProfilHotels Mercur

Front of property - evening/night
Classic Queen Room | Desk, bed sheets
Lobby
Classic Queen Room Four | Desk, bed sheets
Daily buffet breakfast (DKK 180 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Laundry
  • Free WiFi
$169
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Vester Farimagsgade 17, Copenhagen, 1606
  • Tivoli Gardens
    ‪4 min walk‬
  • City Hall Square
    ‪4 min walk‬
  • Nyhavn
    ‪3 min drive‬
  • Copenhagen (CPH-Kastrup)
    ‪11 min drive‬

Room options

View all photos for Superior King Room

Superior King Room | Desk, bed sheets

Superior King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

8.8 out of 10
Excellent
(8 reviews)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

7.4 out of 10
Good
(6 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 2 Twin Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four | Desk, bed sheets

Classic Queen Room Four

  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

7.0 out of 10
Good
(12 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Queen Room

Desk, bed sheets

Classic Queen Room

8.2 out of 10
Very good
(71 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

ProfilHotels Mercur

3-star hotel in Copenhagen City Centre
This smoke-free hotel features an outdoor tennis court, a business center, and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Housekeeping is available on request.
ProfilHotels Mercur offers 119 accommodations with hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a business center. This Copenhagen hotel also offers tour/ticket assistance, dry cleaning/laundry services, and a front-desk safe.

ProfilHotels Mercur is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1,242.7 miles (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 300 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for DKK 300.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

ProfilHotels Mercur Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 316 out of 1029 reviews
Rating 8 - Good. 443 out of 1029 reviews
Rating 6 - Okay. 186 out of 1029 reviews
Rating 4 - Poor. 59 out of 1029 reviews
Rating 2 - Terrible. 25 out of 1029 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Anthony, Melbourne

Stayed 3 nights in May 2025

10/10 Excellent

Tanja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt ophold med min teenagedatter, alt var bare tip, top i orden. Vi ankom allerede kl. 11.30 og ville have opbevaret vores bagage, da der først var check-in fra kl. 15, men fik allerede her lov at tjekke ind, da værelset var klar. Eneste ulempe kunne for nogen være (ikke et problem for os), at receptionisten kun kunne tale engelsk ikke dansk.
Udsigt fra værelset på 2. sal
Stayed 1 night in May 2025

8/10 Good

Clare

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was well located for many areas. There was a bus stop for the hop on hop off bus just across from the hotel as well as there being a train station. We had a room with a balcony over looking the train station which did mean it was quite noisy, especially at night. The rooms were great and the staff were so helpful.
Stayed 2 nights in May 2025

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel standard of cleanliness was excellent The breakfast was first class It was very convenient for both the railway station and Tivoli The only con was that the hotel was advertised as having a bar but it was closed each evening
Stayed 3 nights in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Mette

Liked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

Steven

Disliked: Amenities, property conditions & facilities
The bathrooms had dangerous thresholds that one could easily trip on. Bathroom sink had large chips on the porcelain. There was outside noise from trains and traffic all night long. The blackout curtains didn’t cover the complete window so the room became light at 4/00 am.
Stayed 1 night in May 2025

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For pleasure (pre-conference took seven days to see some of Scandjnavia I’ve never been before convenient location, close to train station and Metro, excellent breakfast buffet and helpful tips from the Front Desk especially Galyna
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Room comfort

Fine

The stay was... fine. Not bad but not exceptional. Only 1 person on check in from 3pm so queues were out the door. Rooms were big and spacious, bathroom was small but fine. All a bit dated but the location was good, right outside Vesterport station and a 10min walk to Central Station. Social Brew on the corner was a great little place for breakfast, coffee and the odd pint!
Stayed 2 nights in May 2025

10/10 Excellent

Melodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Mansukh

Stayed 1 night in May 2025

8/10 Good

Heidi SCHOUBOE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for family

Great stay. Hotel was central with good service
Stayed 1 night in May 2025

6/10 Okay

Harry

Stayed 1 night in May 2025

8/10 Good

Tage

Stayed 3 nights in May 2025

8/10 Good

gh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is excellent, very convenient, a few minus to central train stations, walkable to many attractions, breakfast is great though the conditions is a little bit old. Overall, we like it very much!
Stayed 1 night in May 2025

10/10 Excellent

Mansukh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Danny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spacious room

After staying in a shoebox last time we visited Copenhagen it was great to have so much space. The room was light and airy. Price included a scrumptious breakfast, also rare for Copenhagen hotels.
Stayed 2 nights in May 2025

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall good location, close to Copenhagen central station, Tivoli, City hall, Stroget. Wifi was sometimes inconsistent, the bed covers were small, bathtub a bit slippery, and a bit noisier if facing the train station (however if the windows are closed the sound is much less and earplugs are provided). Lotion, shampoo, conditioner provided. Breakfast is not included but available as an add-on.
Stayed 3 nights in May 2025

8/10 Good

Ena

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and relaxed and in walking distance to everything
Stayed 4 nights in Apr 2025

6/10 Okay

Corinne

Stayed 2 nights in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025