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Phoenix Copenhagen

4.5 star property

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Photo gallery for Phoenix Copenhagen

Exterior
Meeting facility
1 bedroom, minibar, in-room safe, desk
Lounge
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
$185
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
Bredgade 37, Copenhagen, 1260
  • Place, Nyhavn
    ‪4 min walk‬
  • Place, Kongens Nytorv
    ‪4 min walk‬
  • Place, Strøget
    ‪7 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for Standard double room with a double bed or twin beds

1 bedroom, minibar, in-room safe, desk

Standard double room with a double bed or twin beds

8.8 out of 10
Excellent
(109 reviews)
  • 182 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard single room

1 bedroom, minibar, in-room safe, desk

Standard single room

8.4 out of 10
Very good
(56 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double room with a double bed or twin beds with Lounge access

1 bedroom, minibar, in-room safe, desk

Executive Double room with a double bed or twin beds with Lounge access

9.0 out of 10
Wonderful
(54 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite with Lounge access

View from room

Junior Suite with Lounge access

8.6 out of 10
Excellent
(7 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Lounge access

1 bedroom, minibar, in-room safe, desk

Suite with Lounge access

10.0 out of 10
Exceptional
(2 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Compact double room

1 bedroom, minibar, in-room safe, desk

Compact double room

8.6 out of 10
Excellent
(71 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior double room with a double bed or twin beds

1 bedroom, minibar, in-room safe, desk

Superior double room with a double bed or twin beds

8.8 out of 10
Excellent
(59 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior single room

1 bedroom, minibar, in-room safe, desk

Superior single room

9.4 out of 10
Exceptional
(26 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

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About this property

Phoenix Copenhagen

4.5-star hotel in Copenhagen City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and valet parking. Housekeeping is available on request.
Phoenix Copenhagen offers 213 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Copenhagen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a fitness center, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Phoenix Copenhagen is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Books & Ale - This diner specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (DKK 325 per day)
  • Street parking available
  • Valet parking on site (DKK 325 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; DKK 195 for adults and DKK 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Books & Ale

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • Area rugs in room
  • Elevator

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 200 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 195 for adults and DKK 95 for children
  • Valet parking fee: DKK 325 per day
  • Nearby parking fee: DKK 325 per day (262 ft away)
  • Pet fee: DKK 200 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 14953779

Property is also known as

Copenhagen Phoenix
Hotel Phoenix Copenhagen
Copenhagen Phoenix Hotel
Phoenix Copenhagen Hotel Copenhagen
Phoenix Hotel Copenhagen
Phoenix Copenhagen Hotel
Phoenix Copenhagen Copenhagen
Phoenix Copenhagen Hotel Copenhagen

Phoenix Copenhagen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1198 out of 1913 reviews
Rating 8 - Good. 485 out of 1913 reviews
Rating 6 - Okay. 154 out of 1913 reviews
Rating 4 - Poor. 49 out of 1913 reviews
Rating 2 - Terrible. 27 out of 1913 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi, Nepean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well located for sightseeing, walking to many great sites, and it was very safe with easy access to public transit and ride shares. They even had bikes (and helmets if wanted) available to go farther afield. The staff, every one in every role, was amazing and so willing to help. I highly recommend this property!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jasmine, Great Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Great place walk to royal palace marble church and easy to metro
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and walking distance from everything
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay.

The Hotel is nice and the Breakfast was good with plenty of options. It's located just about 5 or so minutes walk from where the Warf area begins, about 10 minutes into the main Pedestrian areas. The Rooms were comfortable enough, indeed. We would Book this Hotel again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark, Woburn Sands

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice. A small room but very Danish. Clean. Basic.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They have AC!

We were so grateful for the air conditioning! During our stay Copenhagen was unusually hot and our room was wonderfully cool. The staff was always attentive and helpful. My husband appreciated the ability to rent a bicycle for a couple hours. We also appreciated the cold water and glasses in the lobby. It was a nice touch. We had a nice dinner at the restaurant.
Stayed 5 nights in Jul 2025

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful vintage building with tall ceilings and ornate decor! Great staff and fantastic location with many restaurants and grocery store options.
Stayed 2 nights in Aug 2025

6/10 Okay

Leah

Stayed 3 nights in Jul 2025

10/10 Excellent

Daniellee

Stayed 1 night in Jul 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Walter

Stayed 2 nights in Jul 2025

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Property

Excellent property! Room was quite small. Other than that all was well!
Stayed 2 nights in Aug 2025

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Shahnaz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to many attraction sites and dinning restaurants. Breakfast buffet is excellent, staff are all friendly, polite, and accomodating. The room was quiet, with all the aenities needed for a week stay. Overall, we had a pleasant experince amd we'll return for sure. Also, they accomodated our early check in which was apprecaited greatly after a ling journey.
Stayed 5 nights in Jul 2025

4/10 Poor

Cheryl

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was rude . We were given the wrong bed configuration, supposed to be two twin beds and were given a double. Unapologetic and spoke in Danish instead of English to discuss the matter among themselves and when I questioned they said it was nothing.
Stayed 1 night in Aug 2025

8/10 Good

Anja, Oakland

Traveled with partner
Opulent Libby, friendly staff with exception of restaurant staff who made out very clear they would rather close a bit early than feed us and being able to have a drink after 8pm would be nice, but we just took our business elsewhere so no big thing for us. You can not get your room clean unless you get up before 9 and leave the room. We hung the tag asking for cleaning around 1pm and perhaps we did not read the fine print but did not he’ll the hotel in the category they could easily aspire to. Pro tip: do not choose a room with a shower, the whole bathroom was soaking wet and tiny and the floor was a bit hazardous, Again, seen worse. Location cannot be beat for sure. Good luck!
Stayed 3 nights in Jul 2025

2/10 Terrible

Shayla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrific
Stayed 1 night in Jul 2025

10/10 Excellent

Lynette

Stayed 2 nights in Aug 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous property. Great location. Amazing staff. I will definitely stay at the Phoenix Copenhagen when in Copenhagen!
Stayed 2 nights in Jul 2025

8/10 Good

William, North Tustin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. Beds were too soft and some limited defered maintenance. Room was as small as it gets. But the location is unbeatable
Stayed 1 night in Aug 2025

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, central to transit, shopping, sight-seeing, and restaurants. The rooms were comfortable. The staff were very kind and accomodating. The breakfast isn't worth it, truly. It's like a continental breakfast at Holiday Inn, but with more types of bread and a few more fruits. They need to step it up.
Stayed 6 nights in Jul 2025

6/10 Okay

Page

Traveled with family
mediocre hotel
Stayed 1 night in Jul 2025

6/10 Okay

Joel

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff claimed I had no reservation booked and then charged me triple the amount for one night. He later realized there was, indeed, a reservation.
Stayed 1 night in Apr 2025