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Get an overview of this hotel
4-star hotel in Copenhagen City Centre

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Business center
Laundry facilities

Location

Located in Nyhavn - Amalienborg, this romantic hotel is within a 5-minute walk of Frederik's Church and Nyhavn. Amalienborg Palace and Stroeget are also within 10 minutes. Marmorkirken Station is only a 4-minute walk and Kongens Nytorv Station is 5 minutes.

Hotel Features

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, valet parking, and 24-hour room service.

Room Amenities

All 213 rooms offer free WiFi, 24-hour room service, and TVs with satellite channels. Other amenities available to guests include minibars, in-room massages, and hair dryers.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: DKK 185 per person (approximately)
  • Valet parking fee: DKK 275 per day
  • Nearby parking fee: DKK 275 per day
  • Pet fee: DKK 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.Individually-wrapped food options are available for breakfast.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Security system

Staff does not wear personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Food service not has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Please note, some room types at this property are not available when booking a stay with children.

Online Penalty Collection

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of DKK 100 per pet, per stay
  • Dogs only
  • 1 per room
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Individually-wrapped food options are available for breakfast.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Hotel Names

  • Copenhagen Phoenix
  • Hotel Phoenix Copenhagen
  • Copenhagen Phoenix Hotel
  • Phoenix Copenhagen Hotel Copenhagen
  • Phoenix Hotel Copenhagen
  • Phoenix Copenhagen Hotel
  • Phoenix Copenhagen Copenhagen
  • Phoenix Copenhagen Hotel Copenhagen

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 4-star property.

Public areas are equipped with complimentary wireless Internet access. This eco-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Phoenix Copenhagen is a smoke-free property.

  • Use of nearby fitness center (discount)
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Valet parking (surcharge)
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Food and water bowls
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Concierge services
  • Conference center
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 213
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Room Amenities

Phoenix Copenhagen offers 213 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested. Renovation of all guestrooms was completed in January 2017.

  • Television
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room massage available
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Rollaway/extra beds (surcharge)
  • Number of bathrooms - 1
  • Bed sheets available - no

Parking

Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Books & Ale - This diner specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Hotel Reviews

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