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citizenM Copenhagen Radhuspladsen

4.0 star property

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Photo gallery for citizenM Copenhagen Radhuspladsen

Interior
Bar (on property)
Lobby sitting area
Lobby sitting area
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Free WiFi
$154
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Place, City Hall Square
    ‪1 min walk‬
  • Place, Strøget
    ‪3 min walk‬
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Copenhagen Radhuspladsen

4-star hotel in Copenhagen City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center. Housekeeping is available on request.
CitizenM Copenhagen Radhuspladsen offers 238 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 4 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a library, multilingual staff, and express check-in.

CitizenM Copenhagen Radhuspladsen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: DKK 199 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

Reviews

citizenM Copenhagen Radhuspladsen Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 840 out of 1196 reviews
Rating 8 - Good. 264 out of 1196 reviews
Rating 6 - Okay. 52 out of 1196 reviews
Rating 4 - Poor. 18 out of 1196 reviews
Rating 2 - Terrible. 22 out of 1196 reviews

Reviews

6/10 Okay

Varun

Stayed 1 night in Aug 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Friendly staff. Small rooms but perfect for 1-2 people. Common space/Rooftop nice.
Stayed 2 nights in Aug 2025

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service
A very great location near all needed amenities; nice room although the room is tiny, we had no place to put our extra clothes; I bet it will be an ok room for one. Our tv kept shutting off and the iPad was not user friendly. Could be just our rooms issue. Other than that nice bed comfortable beddings.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kasia

Stayed 3 nights in Aug 2025

10/10 Excellent

Carolee

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
We loved our stay!
Stayed 4 nights in Aug 2025

6/10 Okay

BLAIR, Prospect

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel works well. Great common area in 7th floor. Staff really helpful, friendly and efficient. Check in check out very slick. Luggage storage lockers were really useful for us. Didn't like the room. Bathroom just bit too weird - just have a sink in the bathroom like normal. Control via ipad was painful especially the lights. Room was too narrow. Bed comfy etc but felt like a cruise ship small cabin.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dr. Chandler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super location. Though rooms are incredibly small
Stayed 3 nights in Aug 2025

10/10 Excellent

DAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

2/10 Terrible

ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
Above expectations
Stayed 6 nights in Aug 2025

10/10 Excellent

sioned

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enthusiastic staff and great bar
Stayed 5 nights in Jul 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in a very good location to see Copenhagen. Our only complaint is that the rooms are extremely small even by European standards
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nearly perfect!

Room was cosy, a little small but very comfortable. Very hi tech which took a while to master. We stayed 5 nights, first 2 nights wonderful - next 3 nights we were awaken by loud construction roofing noise at 6.30am. Not the hotels fault, but worth mentioning. All the staff were super friendly and helpful. A mini fridge in the room would be nice with tea and coffee facilities.The shower was fantastic! They do offer a water bottle service which we loved. Great location, close to the train station and the city heart. Would definitely stay here again.
Stayed 5 nights in Aug 2025

10/10 Excellent

HARINDER

Liked: Cleanliness, amenities
Great hotel in the heart of Copenhagen
Stayed 5 nights in Aug 2025

6/10 Okay

William

Disliked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

We had a great 2 night stay at Citizen M. The staff was welcoming and super helpful with restaurant recommendations. The location is perfect , within walking distance of many sites. We’ll be back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Everything was walkable. Super breakfast. Lots of variety. Very friendly and helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Marlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an amazing location to access Copenhagen’s main attractions. The beds are comfortable and the pillows are excellent. The rooms are compact but everything you need is available. The smart technology is an added feature and the upper courtyard room was quiet. I would stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Kathy Lei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a high-tech, minimalist hotel in a great location - right across from the parliament building, metro station, bus stops, restaurants, coffee shops, grocery stores, Tivoli, central railway station, the pedestrian shopping area, and many more. The rooms are not large, but they have enough space for everything. The only complaint is the mould in the shower stall. This is the first hotel I have come across that uses an iPad to control the lights, communication, curtains, and music in the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in this hotel. Central location with Metro close by. Hassle free app to check in and book a late check out.
View from my window.
Stayed 2 nights in Jul 2025

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Angelica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good shower, good bed and good location! We enjoy our stay :)
Stayed 1 night in Jul 2025