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citizenM Copenhagen Radhuspladsen

4.0 star property

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Photo gallery for citizenM Copenhagen Radhuspladsen

Interior
View from room
Bar (on property)
Lobby sitting area
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Place, Strøget
    ‪3 min walk‬
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Place, Nyhavn
    ‪19 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

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About this property

citizenM Copenhagen Radhuspladsen

4-star hotel in Copenhagen City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center. Housekeeping is available on request.
CitizenM Copenhagen Radhuspladsen offers 238 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 4 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a library, multilingual staff, and express check-in.

CitizenM Copenhagen Radhuspladsen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: DKK 199 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

Reviews

citizenM Copenhagen Radhuspladsen Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 823 out of 1175 reviews
Rating 8 - Good. 264 out of 1175 reviews
Rating 6 - Okay. 49 out of 1175 reviews
Rating 4 - Poor. 18 out of 1175 reviews
Rating 2 - Terrible. 21 out of 1175 reviews

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

We had a great 2 night stay at Citizen M. The staff was welcoming and super helpful with restaurant recommendations. The location is perfect , within walking distance of many sites. We’ll be back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Everything was walkable. Super breakfast. Lots of variety. Very friendly and helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Marlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an amazing location to access Copenhagen’s main attractions. The beds are comfortable and the pillows are excellent. The rooms are compact but everything you need is available. The smart technology is an added feature and the upper courtyard room was quiet. I would stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Kathy Lei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a high-tech, minimalist hotel in a great location - right across from the parliament building, metro station, bus stops, restaurants, coffee shops, grocery stores, Tivoli, central railway station, the pedestrian shopping area, and many more. The rooms are not large, but they have enough space for everything. The only complaint is the mould in the shower stall. This is the first hotel I have come across that uses an iPad to control the lights, communication, curtains, and music in the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in this hotel. Central location with Metro close by. Hassle free app to check in and book a late check out.
View from my window.
Stayed 2 nights in Jul 2025

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Angelica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good shower, good bed and good location! We enjoy our stay :)
Stayed 1 night in Jul 2025

10/10 Excellent

Janice, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very efficient and location is excellent. It is located across the street from a metro stop and easy to get to the airport.
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true gem in the heart of Copenhagen!

Best staff of any placed we have ever stayed. The hotel calls the ambassadors and they truly are. Marie and Janniiiii help us choose restaurants and local attractions with great detail. They both spent a lot of time with us while being super friendly and informative.
Stayed 2 nights in Jul 2025

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice as expected

Lovely and typical citizens M - small room, huge comfy bed, very nice breakfast. Friendly service. Happy to let me store my luggage for the day I checked out. Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great staff
Stayed 3 nights in Jul 2025

8/10 Good

Janet

Stayed 4 nights in Jun 2025

8/10 Good

Samir

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel is nice and clean, rooms are small and no coffee or hot water pot although you can go to seventh floor and get them. Room service have to be scheduled a day before. Close to Metro, Tivoli.
Stayed 4 nights in Jul 2025

10/10 Excellent

VOLKAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for short stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay in Copenhagen. Everything is very walkable. Tivoli gardens 5 min walk. The rooms and hotel itself is so modern and cool. The best part is the staff, so friendly and willing to help you with whatever you need. Loved it here!
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel location is wonderful. The room is very clean and utilizes space incredibly well. All staff are friendly and helpful. I highly recommend the hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

C

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. No coffee or tea available in the room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Overall clean quirky and friendly staff. However they could improve on breakfast selection and knowledge of tourist areas
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick, Warner Robins

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Jul 2025

10/10 Excellent

Douglas, Kirkland

Stayed 1 night in Jul 2025