2/10 Terrible
Jennifer
Traveled with family and small children
Apr 29, 2025
Disliked: Amenities, property conditions & facilities
I booked this property due to its location, price, pool and crib/playpen amenities. When I arrived I was informed the pool was not operational but the desk girl stated she would have maintenance bring me a crib/playpen as I was traveling with my 20 month and 2 month old. A man told me after two days of inquiring that they had “old school” playpen like cribs but they’re severely outdated, unsafe and not supposed to be used. He stated he couldn’t understand why they were still on the property and the owner forbid their use. When I made a comment about the pool at check out the man at the desk (different man) wanted to argue with me about the pool and crib/play pen being listed on the Expedia listing. I even showed him and he still wanted to go back and forth with me. The room was outdated, the mattress lumpy but the pillows were comfortable. Housekeeping was respectful and helpful in taking care of the garbage daily without room cleaning (my wishes) though there was a stale odor in the hallway. The thermostat was quite touchy and it seemed as if it was either too hot or too cold but the weather was up and down the week we stayed. Breakfast was ish but I did want to commend the short, stocky older middle aged woman was so sweet and we had great conversation together. The two beautiful black women who worked the desk at night were very sweet as well. While it won’t be my go-to place to stay the next time I visit it wasn’t inhabitable so in a pinch it would do.
Jennifer
Stayed 5 nights in Apr 2025