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The Castle Hotel, Conwy, North Wales

4.0 star property

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Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Interior
Front of property - evening/night
Deluxe Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
$101
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
High Street, Conwy, Wales, LL32 8DB
  • Place, Conwy Town Walls
    ‪1 min walk‬
  • Place, Conwy Castle
    ‪5 min walk‬
  • Place, Venue Cymru
    ‪9 min drive‬

Room options

View all photos for Classic Single Room, 1 Twin Bed

1 bedroom, Egyptian cotton sheets, premium bedding

Classic Single Room, 1 Twin Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Classic Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Superior Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster) | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Historic Double Room (Four Poster)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | 1 bedroom, Egyptian cotton sheets, premium bedding

Junior Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

The Castle Hotel, Conwy, North Wales

4-star Conwy hotel walkable to Conwy Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include massage/treatment rooms, concierge services, and dry cleaning.
The Castle Hotel, Conwy, North Wales offers 27 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. Onsite self parking is complimentary.

The Castle Hotel, Conwy, North Wales is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
The Castle Hotel, Conwy, North Wales has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1676
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 5 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.50 for adults and GBP 8.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Reviews

The Castle Hotel, Conwy, North Wales Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 365 out of 579 reviews
Rating 8 - Good. 168 out of 579 reviews
Rating 6 - Okay. 34 out of 579 reviews
Rating 4 - Poor. 8 out of 579 reviews
Rating 2 - Terrible. 4 out of 579 reviews

Reviews

10/10 Excellent

s j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A traditional style hotel in the heart of Conwy

We had an enjoyable stay for two nights in the castle hotel in a superior double room. The room overlooked the street and had two large sash windows and might be considered a little noisy but it wasn't too bad and earplugs are provided! The bathroom (which also had a large window) was modern and spacious and functioned very well. It had a bath which was a treat. The windows opened (always a bonus) but needed a proper to support them.The bed was very comfortable and there was hanging space for clothes. There was a coffee machine and kettle for making drinks, complimentary water every day and biscuits. The room wasn't big but did have a couple of chairs and a desk. There was plenty of variety available at breakfast and service there was very good.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, nice to have an onsite restaurant. Great breakfasts. Staff were very accommodating. Nice furnishings in the room - modern bathroom. I left my jacket in the wardrobe and realized 4 days later! I emailed and received a quick response. Housekeeping had it and it was posted to me the next day. Thank you so much!
Stayed 2 nights in Jun 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay at Castle Hotel, staff very friendly, had a Sunday lunch there which I would recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & very friendly staff

Great local - everything was in walking distance. Friendly staff & accommodating! The hotel had a warm & welcoming vibe. The food was delicious! They also offered onsite parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Great hotel for a short stay
Stayed 1 night in Jul 2025

8/10 Good

John D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to park behind the building, but big vehicles might not be able to. A tour bus used the lot in front of the building, so it wasn't available to us. Hotel has a very convenient location for looking at the harbor and going to the castle and Plas Mawr. Relatively quiet. Very spacious suite. The problem we had was that it was pretty hot outside and there wasn't AC. There was a fan, which helped us sleep. But we couldn't open the bedroom window in the evening because of smells from the kitchen below. Otherwise, I liked the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
View from our bedroom window
Stayed 2 nights in Jul 2025

8/10 Good

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely weekend away with two dogs.

Hotel was lovely, staff friendly. We took our two dogs and they were welcome in most parts of hotel. Small patch of grass available for them to use. Food really nice, usual pub food. Our room was on very top floor - narrow steep staircase between mid and top floor. No lifts so everything had to be carried. Room was spacious and some lovely touches to welcome us although a mini fridge would have been great.
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old property, great food and view of the castle from the courtyard / beer garden
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castle Hotel by Castell Conwy

The Castle hotel has a great location, and parking at the hotel. We had a room with a view of Castell Conwy. The historic hotel had great atmosphere, food, and drink. If I ever go back, I would stay there again. Wonderful staff, too!
Stayed 1 night in Jun 2025

8/10 Good

Martin

Had a nice stay. The Hotel is a little on the dated side but this was to be expected due to the age of the building. The room was very hot and the small fan provided a little inadequate. It was rather noisy too at times. Overall we would stay there again all things considered
Stayed 2 nights in Jun 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, Great food and staff couldn't be more welcoming..
Stayed 1 night in Jun 2025

10/10 Excellent

Jeremiah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, great. Restaurant was not as good as other experiences but staff was great. Amazing location. Would caution staying on the top floor near the alley. Room so hot closing the window was not an option and the alley is used by those traveling to and from some of the pubs, so you can imagine the noise. Not the fault of the hotel but shows the reason it is one of their less expensive rooms. GREAT LOCATION!
Stayed 2 nights in May 2025

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect, spacious room. Good breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Harper

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and accommodation. Food good. Bedroom excellent very good accommodation. We will be visiting again for sur.
Stayed 2 nights in May 2025

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow what a wonderful hotel steeped in history, beautiful well thought out rooms with every convenience you could wish for. Warm welcoming and friendly staff, delicious food. Hotel with central location walking distance to all local interests. Definitely planning a return.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of Conwy. The hotel has on site parking but the main area behind the hotel is accessed via a very narrow alley. Not suitable for larger vehicles. The rooms are really very comfortable. Breakfast options are good and the dinner service is excellent.
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025