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IXORA Hotel and Spa

Property class: 3

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Photo gallery for IXORA Hotel and Spa

A modern building with a water feature in front.
A modern building with a pool area, featuring a large window, a wooden deck, and a metal railing.
A modern living room with a grey armchair, a small wooden table, and a large window with curtains.
A modern outdoor seating area with wicker chairs and a small table, a wooden deck, and a stone wall.
A modern hotel room with a bed, a sitting area, a bathroom, and a large window.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
The current price is $140
includes taxes & fees
Oct 11 - Oct 12

Explore the area

View in a map
Conway Road, Conwy, Wales, LL32 8QE
  • Place, Conwy Valley Maze
    ‪6 min drive‬
  • Place, Eryri National Park Visitor Centre
    ‪25 min drive‬
  • Place, Swallow Falls
    ‪29 min drive‬

Room options

View all photos for King Deluxe Suite

A hotel room with a large bed, a bedside table with a lamp, a desk with a chair, and a large window with curtains.

King Deluxe Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for King Junior Suite

A modern hotel room with a large bed, a sofa, a small table, and a wall with framed pictures.

King Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room, Valley View

A hotel room with a bed, a bedside table with a phone, and a couch.

Double Room, Valley View

9.6 out of 10
Exceptional
(9 reviews)
  • Valley view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for King Room Woodland View

A hotel room with a bed, a bedside table, a lamp, a wardrobe, and a bathroom visible through a sliding door.

King Room Woodland View

9.4 out of 10
Exceptional
(30 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room Woodland View

A hotel room with a bed, a bathroom, and a sliding door to another room.

Twin Room Woodland View

8.8 out of 10
Excellent
(5 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Valley View

A hotel room with two beds, a view of mountains through the window, and framed pictures on the wall.

Twin Room, Valley View

  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Accessible Room

A hotel room with a bed, a bedside table with a lamp, a chair, and framed pictures on the wall.

Queen Accessible Room

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

IXORA Hotel and Spa

3-star Conwy hotel with restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and a business center. Change of towels is available on request.
IXORA Hotel and Spa offers 106 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)).

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.
IXORA Hotel and Spa features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. This business-friendly hotel also offers spa services, laundry facilities, and an elevator. Onsite uncovered self parking is complimentary.

IXORA Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
IXORA Hotel and Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 12 to 15 for adults and GBP 6 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per accommodation, per stay

Service animals are welcome, and are exempt from fees

2 total pets

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 15 for adults, and GBP 6 to 12 for children
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per day
  • Spa fee: GBP 30.00 per person per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

IXORA Hotel Spa

IXORA Hotel and Spa Hotel

IXORA Hotel and Spa Conwy

IXORA Hotel and Spa Hotel Conwy

IXORA Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 173 out of 285 reviews
Rating 8 - Good. 71 out of 285 reviews
Rating 6 - Okay. 21 out of 285 reviews
Rating 4 - Poor. 11 out of 285 reviews
Rating 2 - Terrible. 9 out of 285 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, hotel was perfect
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Olaoluwakitan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, excellent staff and amenities
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

suzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely bedroom, good spa, amazing backdrop
Stayed 2 nights in May 2026
Verified review

8/10 Good

Tugba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly and the room was clean.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Lottie

Liked: Cleanliness, property conditions & facilities
Clean room, location is odd but great if you are doing some hiking.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

VIMAL

Liked: Cleanliness, staff & service, property conditions & facilities
The stay and the room was comfortable. Property can benefit from good breakfast spread by introducing Welsh delicacies
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was the best hotel food I’ve ever had. Would return solely for that.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large rooms, great food. Loved the place.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing special thanks to Cara. The spa was not to my taste so did not take use of this as not a pool you could swim in… Lovely pub 10 min away (the cross inn )
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed for one night but booked the spa which was lovely. the staff were friendly and helpful and breakfast was very nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

kurian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spa. Friendly and helpful staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were very friendly and helpful, our room was spotlessly clean and the breakfast excellent with lots of choice. We also used the spa twice which was very relaxing and ate in the restaurant in the evening. The food was delicious both nights. We thoroughly enjoyed our stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience of the hotel was excellent. All areas were very clean, it appeared recently refurbished throughout and all the staff were more than friendly and helpful. The food was also of a very high standard, good quality ingredients (apart from the bread at breakfast which could be improved) We normally eat dinner out but really enjoyed three evening meals in the hotel.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was exellent very clean room and lovely power shower fresh towels daily. Hotel reminds ne of scandanavian type in decore. Food was exellent. But starter menue a bit short and bland. Staff were amazing nothing too much trouble very proffessonal and friendly. Spar was amazing 2 thermal pools . Had treatments that were exellent.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic. A great location with plenty of parking. The room was big and clean and had everything required for a short stay. The staff were friendly and breakfast had a wide variety of hot and cold food. The spa was amazing and help you relax after a long day exploring North Wales.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
The room was spotless, staff were really friendly, lovely spa and the food was amazing.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The staff at hotel amazing friendly and very helpful hotel room amazing breakfast was the best cooked breakfast and bar restaurant amazing very good priced had amazing 4 days there will be going again
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean and comfortable rooms but breakfast was probably one of the worst I’ve had in a hotel stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Evie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, room was spotless, breakfast was really good lots of choice, will definitely come back.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is plentiful and safe, the staff are helpful, pleasant and professional. Room was clean modern and comfortable. Not a lot around such as shops but beautiful scenery. The hotel has a great bar and restaurant .
Stayed 1 night in Mar 2026
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room excellent with coffee/tea . Spa very rwlaxing. Staff first class.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a King Suite which was amazing. Spa was lovely and very clean. Ate in the restaurant one night which was also very nice. Relaxing and highly recommended.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Chris

Liked: Cleanliness
Nice massage experience. Spa was a little overcrowded. Spa lunch service was a little curt and without explanation, what was included and what was not. Hotel very functional and nice style, slightly sparsely furnished, felt like a holiday inn and breakfast buffet was very overcrowded Great building and location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Linda K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not able to make use of the facilities because I was in the area for a wedding. My room was large but cosy and very clean. The staff were all friendly, helpful, and polite. If I am in that area again, I would stay there.
Stayed 2 nights in May 2026