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Renaissance Columbus Westerville-Polaris Hotel

4.0 star property

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Photo gallery for Renaissance Columbus Westerville-Polaris Hotel

Experience the R. Naismith Hotel's sleek, curved glass entrance, surrounded by a beautifully landscaped courtyard with potted plants.
Welcome to our lobby, featuring a long, narrow layout with a central seating area and decorative items.
Relax in a serene outdoor space surrounded by a pond and lush greenery, featuring a cozy fire pit and Adirondack chairs.
Relax by the pool with a clear view of the surrounding landscape, surrounded by lounge chairs and a small table.
Suitable for business meetings, this room features a long table, comfortable chairs and a flat-screen television.

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
409 Altair Parkway, Westerville, OH, 43082
  • Topgolf
    ‪3 min drive‬
  • Polaris Fashion Place
    ‪4 min drive‬
  • Easton Town Center
    ‪13 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed (View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(7 reviews)
  • 325 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds (View)

9.6 out of 10
Exceptional
(7 reviews)
  • 340 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(31 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(29 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 340 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 340 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 340 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 325 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 325 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 55-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed

  • 690 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Renaissance Columbus Westerville-Polaris Hotel

4-star Westerville hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and concierge services. Housekeeping is available on request.
Renaissance Columbus Westerville-Polaris Hotel offers 222 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Westerville hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Renaissance Columbus Westerville-Polaris Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, gift shops/newsstands, and a garden. Onsite self parking is complimentary.

Renaissance Columbus Westerville-Polaris Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Renaissance Columbus Westerville-Polaris Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (55 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10.00 to 25.00 for adults, and USD 10.00 to 25.00 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Renaissance Columbus Hotel
Renaissance Columbus Westerville-Polaris
Renaissance Columbus
Renaissance Columbus Westervi
Renaissance Columbus Westerville-Polaris Hotel Hotel
Renaissance Columbus Westerville-Polaris Hotel Westerville
Renaissance Columbus Westerville-Polaris Hotel Hotel Westerville

Renaissance Columbus Westerville-Polaris Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 674 out of 845 reviews
Rating 8 - Good. 96 out of 845 reviews
Rating 6 - Okay. 33 out of 845 reviews
Rating 4 - Poor. 20 out of 845 reviews
Rating 2 - Terrible. 22 out of 845 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Jonathan

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Extremely noisy. Will not get sleep here, walls are extremely thin, and you hear any footsteps above you as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Zackary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic overnight stay with my family to explore Polaris. We will absolutely be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most amazing hotel I have ever stayed at. From the moment we walked in, the staff made you feel right at home. We arrived around 10pm, tired and hungry and was immediately showed a table with a lovely night view of a small pond. Kenzie was delightful and guided us through a delicious menu of food and drink options. We were planning on moving on this morning, and quickly cancelled our reservations for a week, 75 miles away. We decided to make a longer journey each day so we could stay here for the week. The room has the most thoughtful layout I have ever seen, the beds are unbelievably comfortable, the room is silent and the bath has Aveda and Kevin Murphy products. We are ready to move in full time! We’ll start with a week!
Stayed 1 night in Apr 2025

10/10 Excellent

Walt Ward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Have never been treated so well and attentively. Was an amazing stay. Thank you so much.
Stayed 3 nights in Mar 2025

6/10 Okay

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service
Did not feel the rooms were any better than any other 3 or 4 star hotels I have stayed in.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service and room was great
Stayed 1 night in Mar 2025

10/10 Excellent

Darcy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

We enjoyed our staycation. Everything was awesome. My only complaint is it is too quiet. There was no fan in the bathroom, or fan to keep on through thermostat. Next time, I’ll bring my sound machine because you can hear everything outside of the room. Other than that, room was on point. Restaurant was perfect too!
Stayed 1 night in Feb 2025

10/10 Excellent

Sherry

Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a pleasure to return to

Enjoyed my stay thoroughly. Front desk staff are the best!
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Andrae

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Reid

Liked: Cleanliness, amenities, property conditions & facilities
Booked a two queen bed room and my guest was given a one king bed room. The room was shared by another friend so they were left with a cot and an awkward decision to who got the bed. I was charged and booked under two queens and this error on the hotels behalf caused for quite an uncomfortable experience for my guests.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Austin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Fine hotel, bad reservation system

The hotel was fine, but we had 2 rooms on our reservation, and they only had 1 for us.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Thomas

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was really nice but there was condensation on our window in our room all along the top, made it seem a little weary. Overall it was average. I’ve stayed in both better and worse.
Stayed 2 nights in Feb 2025

8/10 Good

Dom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautifully done, clean inviting. A great stay. Shower had tons of water pressure(under rated)
Stayed 1 night in Feb 2025