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Quality Inn & Suites North/Polaris

2.5 star property

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Photo gallery for Quality Inn & Suites North/Polaris

Reception
Lobby sitting area
Business center
Free daily continental breakfast
Free daily continental breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$76
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
7500 Vantage Dr, Columbus, OH, 43235
  • Place, Highbanks Metro Park
    ‪9 min walk‬
  • Place, ZipZone Outdoor Adventures
    ‪12 min walk‬
  • Place, The Shops at Worthington
    ‪16 min walk‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(37 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(30 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites North/Polaris

Hotel in Crosswoods
A fitness center, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Quality Inn & Suites North/Polaris offers 92 accommodations with safes and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn & Suites North/Polaris is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn North/Polaris
Quality Inn North/Polaris Columbus
Quality North/Polaris
Quality North/Polaris Columbus
Quality & Suites North Polaris
Quality Inn & Suites North/Polaris Hotel
Quality Inn & Suites North/Polaris Columbus
Quality Inn & Suites North/Polaris Hotel Columbus

Quality Inn & Suites North/Polaris Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 273 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 224 out of 1000 reviews
Rating 4 - Poor. 115 out of 1000 reviews
Rating 2 - Terrible. 103 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kellam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here on Business. It was a nice room and was quiet.
Stayed 1 night in Oct 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good.
Stayed 1 night in Oct 2025

8/10 Good

Gennaro

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Buffett area being redone:,so no buffet available
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed at this property for 2 weeks.Actually the staff was wonderful.
Stayed 7 nights in Sep 2025

6/10 Okay

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
The proper around was clean and the room was alittle uncleaned properly they do pet friendly but got carpet on the floors but its okay for my dog but not for us cause the room was stinky but overall it was ok
Stayed 1 night in Sep 2025

6/10 Okay

J Christopher

Business traveler
Liked: Cleanliness
building and rooms in minor states of disrepair: chipped and missing veneers on all furniture in the room, stair treads torn and sticking out and "repaired" with desktop staples. Also the stench of "air freshener" was so pervasive on the first night I woke with an intense headache, and I don't normally get headaches. If you are chemically sensitive, don't stay here.
Stayed 2 nights in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the feeling of safety. It was quiet. The front desk staff was really nice. The continental breakfast was really good. Temperature was on point.... cold was cold and the hot was hot. Check in and check out was easy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gavin

Stayed 11 nights in Sep 2025

6/10 Okay

Shahdat

Stayed 1 night in Sep 2025

6/10 Okay

Julia

Liked: Cleanliness, staff & service

Not bad but walls are paper-thin

The hotel was not bad at all for the price, and breakfast was great. The issue was paper-thin walls where you could hear everything.
Stayed 1 night in Aug 2025

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew, Oak Lawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things were ok except the second night there was so much noise from the next room I could not sleep. Issue was fixed the next day once I reported it
Stayed 6 nights in Aug 2025

10/10 Excellent

Cheryl

Stayed 1 night in Sep 2025

10/10 Excellent

Darinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7 stars

Amazing stay, great customer service, breakfast was good
Stayed 2 nights in Sep 2025

8/10 Good

nnoko Macbelns

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean but rooms were small.
Stayed 3 nights in May 2025

6/10 Okay

Howard

The rooms are very small and compact, the 30" flat screen is wallmounted 6' from the floor. The bed could have been more comfortable. The bathroom linens need to be replaced. The hallway carpeting needs a deep cleaning.
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Stayed 3 nights in Aug 2025

6/10 Okay

Sheri

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Average but alright.

Just minor issues. Although it was a older hotel, it was as clean asit coukd be. Breakfast was okay, room smelled of cigarettes when walked in, but didnt notice after been in room a bit. TV in room was old and made loud humming noise when volume was on. Morning front desk person was super nice and apologized about the issues. Overall it was average.
Stayed 1 night in Aug 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean hotel! The Lady who works the front desk is so sweet, professional & very attentive to the guests! Upon checking in I was on a call with my son who is 3 hours away & she was soo patient & understanding! It was definitely appreciative. I was checked in and handed my keys within 5 minutes. I enjoyed my stay and will be back soon.
Stayed 2 nights in Aug 2025

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine other than musty room

Our room was very musty-smelling when we first came in but it was clean. We didn't ask to be moved. Bed was comfortable, shower was hot with good pressure. Breakfast was better than anticipated with egg patties, biscuits, gravy, waffles as well as the usual assortment of breads, cereals, yogurts etc. Front desk staff was friendly. Location is very good near eateries. Would definitely stay there again.
Stayed 1 night in Aug 2025

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not bad depending on room

Original room was very very musty. We switched to a second room that was much better. Room was clean, good shower pressure and heat. Bed was comfortable. Breakfast was better than expected with eggs, sausage, potato cubes, biscuits etc. front desk staff friendly especially young woman with long brown hair. Definitely a good value.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cindy

Stayed 1 night in Aug 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs Up!

The stay was great! Modern, updated rooms with comfortable beds. Tile floors for dogs (as they get too hot on carpet). Good breakfast.
Stayed 1 night in Aug 2025

4/10 Poor

Ryan

Stayed 2 nights in Aug 2025