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Tru By Hilton Columbia Downtown

2.5 star property

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Photo gallery for Tru By Hilton Columbia Downtown

Terrace/patio
Exterior
Lobby
Lobby
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Free WiFi
$118
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
400 Gervais Street, Building 2, Columbia, SC, 29201
  • Place, Columbia Metropolitan Convention Center
    ‪10 min walk‬
  • Place, University of South Carolina
    ‪11 min walk‬
  • Place, Colonial Life Arena
    ‪13 min walk‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Room

Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Columbia Downtown

Hotel in Downtown Columbia
Along with a fitness center, this hotel has self parking and a business center. Free breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. Onsite parking is available (surcharge), along with a car charging station.
Guests are offered a complimentary breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 12 per day; includes in/out privileges)

Food and drink

  • Free breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Business services

  • Business center

Policies

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Tru By Hilton Columbia
Tru By Hilton Columbia Downtown Hotel
Tru By Hilton Columbia Downtown Columbia
Tru By Hilton Columbia Downtown Hotel Columbia

Tru By Hilton Columbia Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 271 out of 359 reviews
Rating 8 - Good. 55 out of 359 reviews
Rating 6 - Okay. 17 out of 359 reviews
Rating 4 - Poor. 8 out of 359 reviews
Rating 2 - Terrible. 8 out of 359 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Front desk service was amazing and fairly quick. Rooms were awesome and cozy for us as well!
Stayed 1 night in Jul 2025

10/10 Excellent

JACOB

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, rooms clean and everything was really nice, only problem we had was they had 3 elevators and only 1 worked. Having 7 floors meant it took such a long time to get to room or to leave. But other then that was a great place
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jul 2025

10/10 Excellent

Catherine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest Tru property we have stayed in. The gym facility was nice, the rooms were clean and comfortable. The staff was top notch.
Stayed 3 nights in Jul 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay

There breakfast was very good this is the place to stay pet friendly quite very clean
Stayed 1 night in Jul 2025

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ross

Stayed 3 nights in Jul 2025

8/10 Good

Cheryle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offer a.full breakfast the staff is so friendly. There was not a pool on site but we found other things to do.
Stayed 2 nights in Jul 2025

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fantastic
Stayed 1 night in Jul 2025

10/10 Excellent

Marcella May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast! I like the simplicity of the rooms because I feel like they are easier to keep clean (minimal furniture, hard-surface flooring, etc.) and the lobby area with the bar was always lively.
Stayed 4 nights in Jul 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby area was great for our purposes. We meet with family that lived locally in the hotel lobby and they were very supportive of our being there. There was a $12.00 charge for overnight parking on the hotel lot that was unexpected.
Stayed 1 night in Jul 2025

10/10 Excellent

Alex, Greenville

Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice an clean
Stayed 1 night in Jul 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Don't let me get started I loved everything about this Tru Hilton Hotel. The room was spacious and everything looked new, full hot breakfast ,parking almost to the door and museums,entertainment and places to eat galore. Thank you staff for a wonderful time. Yolanda
Stayed 3 nights in Jul 2025

6/10 Okay

Larry

Stayed 2 nights in Jul 2025

10/10 Excellent

Robert, Sherborn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern. Good enough breakfast. No microwave or coffee maker in room. No pool.
Stayed 2 nights in Jul 2025

8/10 Good

Earl

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The place was looked very nice but the room kept making noise from the fridge and the pillows were to soft and it was hard to sleep with them
Stayed 3 nights in Jul 2025

8/10 Good

Louis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They need to improve their service. Check-in is scheduled for 3:00 p.m., and even though we arrived at the hotel at 5:00 p.m., the room wasn't ready, and we had to wait until 6:30 p.m. to get in. However, the delay wasn't compensated in any way even though we asked to check out a little later, it was denied. We asked twice for the used towels to be replaced and received no service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property! Staff was very helpful!
Stayed 2 nights in Jul 2025

10/10 Excellent

Arghavan, Mission Viejo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Clean rooms and great breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay, the rooms were clean, staff were friendly and helpful. The breakfast was great. The only complaint would be having to pay for parking each day of the stay. One would assume parking would be included with the price of the stay?
Stayed 2 nights in Jul 2025

10/10 Excellent

Jerrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Daisy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love how the common areas were setup. The bar and grill not to mention the outside area. I would definitely recommend this hotel.
Stayed 2 nights in Jul 2025