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Best Western The Rose & Crown Hotel

3.0 star property

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Photo gallery for Best Western The Rose & Crown Hotel

Bar (on property)
Indoor wedding
Superior Room, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping
$77
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
East Street, Colchester, England, CO1 2TZ
  • Place, Colchester Castle Park
    ‪10 min walk‬
  • Place, Colchester Castle Museum
    ‪13 min walk‬
  • Place, University of Essex
    ‪3 min drive‬
  • Airport, London (STN-Stansted)
    ‪42 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Executive Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

Standard Room, 1 Double Bed, Non Smoking (Canopy Bed) | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Executive Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Executive Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Superior Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 201 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Family Room

  • Sleeps 3

Standard Double Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Superior Four Poster Room

  • Sleeps 2

Superior Family Room

  • Sleeps 3

Standard Single Room

  • Sleeps 1

Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

  • Sleeps 2

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About this property

Best Western The Rose & Crown Hotel

3-star Colchester hotel close to Colchester Castle Park
Along with a bar/lounge, this smoke-free hotel has 24-hour room service and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, a 24-hour front desk, and express check-out.
Best Western The Rose & Crown Hotel offers 39 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Digital television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers 24-hour room service, express check-out, and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western The Rose & Crown Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 for adults and GBP 8 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per night
Cribs (infant beds) are available for GBP 20 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15.95 for adults and GBP 8.00 for children
  • Crib (infant bed) fee: GBP 20 per night
  • Rollaway bed fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Best Western Rose Crown Hotel Colchester
Best Western Rose Crown Hotel
Best Western Rose Crown Colchester
Best Western Rose Crown
Best Western Rose & Crown Colchester Hotel Colchester
Best Western Rose And Crown Colchester
Best Western Hotel Colchester
Best Western Colchester
Colchester Best Western
BEST WESTERN Rose & Crown Colchester Essex
Best Western The Rose & Crown
Best Western The Rose & Crown Hotel Hotel
Best Western The Rose & Crown Hotel Colchester
Best Western The Rose & Crown Hotel Hotel Colchester

Best Western The Rose & Crown Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 288 out of 718 reviews
Rating 8 - Good. 272 out of 718 reviews
Rating 6 - Okay. 100 out of 718 reviews
Rating 4 - Poor. 42 out of 718 reviews
Rating 2 - Terrible. 16 out of 718 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Debbie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not good

Upon arrival all seemed ok. Was given the key and told was in the annex . Was a little disappointed but thought benefit of the doubt. Alas ( If you are giving someone an Annexe would be nice to be informed upon booking) . It was very tired looking and had an awful musty smell. We opened the windows for a while but had to close as was going to a concert that night. After a good evening we returned. Unfortunately the smell had not dissipated at all. Opened the window again which stayed open all night. But didn’t make a difference. The bed was awful it was lumpy and every time you moved made a very loud creaking noise. We didn’t have a good nights sleep at all. Because of this it spoilt the second part of our evening. Couldn’t under why the bar was shut at 10.30 as we were told it would still be open, All in all not a good experience and will not visit this hotel again or recommend to anyone.
Stayed 1 night in Aug 2025

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good value.

Lovely hotel, very friendly and helpful reception staff.Good location, free parking, attractive building. However, in my opinion the bed and pillows were very hard and uncomfortable. I did not sleep at all well.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard, Bedford

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, comfortable beds. Bar staff were not very organised
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service

Lovely building steeped in history

We used this hotel as we were seeing Tom Jones at Colchester castle. So location was fab, beautiful old building and the manager had a wealth of knowledge about the property. Downside. Both our room and our friends room smelt of damp when we arrived and therefore we had to keep the windows open. Our room had a lot of damp and the drain on the shower was very mouldy. And sadly the bar closes at 10.30pm which is a shame as the concert finishes at 10.15 so by the time we walked back we couldn’t have a night cap.. so ended up going to a bar further up the road, shame as it would have been nice to sit in the bar..
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Night out

Stayed 1 night in Aug 2025

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice and convenient place to stay for the night. Some of the other guests were decidedly noisy in the early hours but that is sometimes the case.
Stayed 1 night in Aug 2025

2/10 Terrible

Steven

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No nonslip mat in the bath for a shower. Slipped in the shower and hurt myself. Not great
Stayed 1 night in Aug 2025

10/10 Excellent

KIMBERLEY

Stayed 1 night in Aug 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This historic property is interesting - but don’t have a lot of luggage like we did! However, if you love character and unique accommodations, this is for you.
Stayed 1 night in Aug 2025

6/10 Okay

Jonathan

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not great, but not unbearable.

I have been in better places for less. The breakfast was ok, over priced for what it was. The room itself was ok but definitely needs a makeover, very outdated. Cracks in walls, paint peeling off. Bathroom was not fully cleaned. Biggest issue was just how hot the room was. Incredibly stuffy, fan was provided but needs ac or something better. Even with windows left open all night. Bathroom floor felt.like it was heated? But no way to turn off. Again very very warm. Also ceiling light over the dresser/mirror was out making it hard to get ready for wedding.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ben

Stayed 1 night in Jul 2025

10/10 Excellent

Clarisse

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Located behind "Kind of Spice" so type that in when looking for this place. No lift in the annex building, which is where our room was (2nd flr). Otherwise, kind staff and clean rooms. Complimentary bottles of water at the FD, just ask. Breakfast selection was fantastic; you can pay the night before and save 4bucks compared to the day of. No dinner service, but the bar is open in the evening from 5:30- 10:15pm. "King of Spice" (curry) is right around the corner, so we had dinner there instead. NO a/c. -JB from Cali
Lobby
Breakfast (pre-pay the night before and save)
Stayed 3 nights in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Stayed 1 night in Jul 2025

6/10 Okay

Sushina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our welcome was fantastic, the grntleman at reception was very warm, welcoming and helpful with knowledge of the local area. We stayed in room 132 & although it was hot weather wise the room especially the bathroom was hotter than the sun, which made our stay very uncomfortable & not enjoyable to be in the room.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff in the hotel were brilliant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an issue working the shower getting the temperature to what i required, not used before. Great service at breakfast.
Stayed 1 night in Jul 2025

6/10 Okay

Mike

Business traveler

Quaint and Rustic

The hotel is located on a busy high street and is of the Tudor styling. It was a decent sized car park and my room was in the adjoining annex building. Check in was quick and the room was only a few seconds away from where my car was parked. The room itself was quite compact but functional and they had a good, working fan which was necessary for the 90 degree weather we had for that day. There were lots of dining options within a 15 minute walk allowing me to keep the car in its prime spot. The shower was nice and powerful and the bed very comfy which led to a good night's sleep. Breakfast was prompt and cooked well although it lacked taste. All in all it was a pleasant stay but there wasn't the value for money I look for.
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Stayed 1 night in Jun 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly customer service, ideal location, will stay again
Stayed 1 night in May 2025

10/10 Excellent

Bishnu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gerard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was an historic property... The bar was amazing by itself.
Stayed 3 nights in Jun 2025

8/10 Good

MARK

Liked: Cleanliness, room comfort

Comfortable

Comfortable room and clean. Could do with a freshen up. Looks tired. But ok
Stayed 1 night in May 2025

8/10 Good

Erika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the ancient building, the good breakfast, the room was large and clean (in the annex). We didn't like the entrances to the car park (ok, it's an old coach-house so parking had to be created at some point, but one was blocked a fair bit by a party minibus), the noise from the wedding parties, the lack of bar/restaurant food
Stayed 4 nights in May 2025