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Pacific Bay Resort

3.5 star property

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Photo gallery for Pacific Bay Resort

3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Executive Two Bedroom Penthouse | Living area | 32-inch TV with satellite channels
Exterior
Lake
1 bedroom, individually decorated, individually furnished, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa
$120
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Place, Big Banana Fun Park
    ‪10 min walk‬
  • Place, Park Beach Plaza
    ‪3 min drive‬
  • Place, Coffs Harbour Marina
    ‪7 min drive‬
  • Airport, Coffs Harbour, NSW (CFS)
    ‪9 min drive‬

Room options

View all photos for Standard Hotel Room

1 bedroom, individually decorated, individually furnished, desk

Standard Hotel Room

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Hotel Room

Executive Hotel Room | 1 bedroom, individually decorated, individually furnished, desk

Executive Hotel Room

8.4 out of 10
Very good
(72 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Hotel Room

1 bedroom, individually decorated, individually furnished, desk

Deluxe Hotel Room

8.0 out of 10
Very good
(3 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment | 1 bedroom, individually decorated, individually furnished, desk

Standard One Bedroom Apartment

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | 1 bedroom, individually decorated, individually furnished, desk

Executive One Bedroom Apartment

8.6 out of 10
Excellent
(46 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | 1 bedroom, individually decorated, individually furnished, desk

Deluxe One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse | 1 bedroom, individually decorated, individually furnished, desk

Standard Two Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Lagoon view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Two Bedroom Apartment

1 bedroom, individually decorated, individually furnished, desk

Deluxe Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Apartment

1 bedroom, individually decorated, individually furnished, desk

Standard Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed OR 2 King Beds

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite | 1 bedroom, individually decorated, individually furnished, desk

Two Bedroom Terrace Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Two Bedroom Penthouse

Executive Two Bedroom Penthouse | Living area | 32-inch TV with satellite channels

Executive Two Bedroom Penthouse

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Lagoon view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | 1 bedroom, individually decorated, individually furnished, desk

Three Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 3 bedrooms
  • Lagoon view
  • Sleeps 7
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Three Bedroom Terrace Suite

Three Bedroom Terrace Suite | 1 bedroom, individually decorated, individually furnished, desk

Three Bedroom Terrace Suite

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Executive two bedroom apartment

1 bedroom, individually decorated, individually furnished, desk

Executive two bedroom apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two bedroom Executive Lagoon Apartment

32-inch TV with satellite channels

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Terrace Hotel Room

1 bedroom, individually decorated, individually furnished, desk

Terrace Hotel Room

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace One Bedroom Apartment

Terrace One Bedroom Apartment | 1 bedroom, individually decorated, individually furnished, desk

Terrace One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Two Bedroom Dual Key Apartment

1 bedroom, individually decorated, individually furnished, desk

Terrace Two Bedroom Dual Key Apartment

8.0 out of 10
Very good
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

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About this property

Pacific Bay Resort

3.5-star Coffs Harbour hotel walkable to Big Banana Fun Park
Spend the day at the nearby beach, relax by one of Pacific Bay Resort's 3 outdoor swimming pools, or enjoy the onsite golf course and full-service spa.
Pacific Bay Resort offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tranquility Day Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Pacific Bay Resort features a full-service spa, a golf course, 3 outdoor swimming pools, and 2 hot tubs. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 7589 square feet (705 square meters) include a conference center. This beach hotel also offers a children's pool, a fitness center, and a sauna. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pacific Bay Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Bayside Bar & Grill - Overlooking the golf course and garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bayside Bar & Grill

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf clubs/equipment
  • Gym
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference center (7,589 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Direct access to the beach
  • Garden
  • In a national park
  • In the mountains
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 15.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Pacific Bay Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 452 out of 1012 reviews
Rating 8 - Good. 318 out of 1012 reviews
Rating 6 - Okay. 156 out of 1012 reviews
Rating 4 - Poor. 62 out of 1012 reviews
Rating 2 - Terrible. 24 out of 1012 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Margaret

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very friendly & helpful but the place is looking very old & worn - the whole place ds a new paint job & some updating. The restraunt foor was pretty good but no room service was dissapointing. It would have been nice to be able to have (at least) a pizza delivered
Stayed 1 night in Jul 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Stayed 1 night in Jul 2025

8/10 Good

Helen

Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a few times now. Lovely resort, close to the shopping centre and beautiful beaches. The onsite bar and restaurant are great.
Stayed 1 night in Jul 2025

6/10 Okay

Ian C, Pocklington

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Extensive gardens which was nice. Rooms, lifts, entrance ways tired and in need of a lot of TLC. Breakfast at $28 was so so.
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service
Property is very tidy but a little tired
Stayed 2 nights in Jul 2025

6/10 Okay

Grainne

The front desk staff were very helpful and so was the barman. The resort is dated but clean. Bed in our unit was very comfortable and the insuite laundry was great to have !
Stayed 1 night in Jul 2025

8/10 Good

Bernard

Liked: Cleanliness, property conditions & facilities
Unfortunately full restaurant menu for dinner or breakfast was not available due to kitchen renovations.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay, convenient to Coff Harbour as required but a lovely environment in itself.
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot speak highly enough on how accomodating, helpful and cheerful the staff were. Nothing was a problem. Everyone, from the checkin staff to the waitresses and bar staff were so lovely. It was such a nice experience to see that they all seemed to genuinely enjoyed their work and want to make your stay a pleasant experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Mohan

Stayed 1 night in Jul 2025

6/10 Okay

Tanya

Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar shut too early and the music become depressing in the restaurant. Beautiful area to visit.
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property - great outlook from our apartmnet, unbelievable 9 hole golf course, plenty of walking tracks, quiet, close to town and restaurants and bars We will be returnuing - next time we will use the pool and other facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Norm

The resort was of 1970's standard.
Stayed 1 night in Jul 2025

8/10 Good

Clive

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in staff gave us a mud map and sent us out in the dark to find a very difficult location for the room. The room had more dirt on the floor than the outdoors. The mirror in the bathroom was dusty. At the restaurant we ate 2 of the specials and both were very over cooked. In general we found the staff were quite unfriendly and behaved in such a manner as if they were doing us a favour.
Stayed 1 night in Jul 2025

10/10 Excellent

Duncan

Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a nice location , great stay
Stayed 1 night in Jul 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lions Tour Australia Stopover

Great rooms, spacious, clean, comfortable and very quite and dark, just like home. Food in restaurant was basic, not our type, but I had the prawn pasta and hibby dish if the day, no chips, no fried food, both excellent choices and tasty.
Stayed 1 night in Jul 2025

8/10 Good

SHaryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is looking tired and needs to be modernised and updated. That said there were plenty of family activities and kids seemed to enjoy their time there
Stayed 1 night in Jul 2025

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first five minutes of the stay were truly the best- check in was smooth and the staff were kind. It all went downhill from there. The outdated room was accompanied by less than clean conditions. The room, though equipped with a walk out patio, disappointed with its 1970’s decor and generous back flow of a sewer stench. Sleeping in the car would have been a better option for my wife (cleanliness is of her highest priority). The dinner options felt more in line with a resort from the 90’s than today but the food was edible. If you are looking for no frills and a Howard Johnson’s feel go for it. Though we booked for the return drive back to Sydney, my wife implored me to book elsewhere. I chose to save our marriage.
Stayed 1 night in Jul 2025

2/10 Terrible

Lee R

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful resort with welcoming and friendly staff, beautifully maintained grounds, excellent restaurant. We had a lovely short stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Kevin

Stayed 1 night in Jul 2025