Search Deals on

Coastal Georgia Vacation Packages

Front desk customer service was awful. The worst

Close to ball. Park. Convenient parking

I booked a deluxe villa, king bed with an ocean view. When we got into our room there were a couple of major issues with it. I found out at the front desk of the Omni that the units are individually owned and that they only managed them. This unit was not acceptable and I asked if they could move us to another room with a king bed and ocean view like I booked. This was the first time I have ever asked for another room and my husband and I have stayed in a lot of hotels. The supervisor at the desk was very nice and gave us another room in the same building (second away from the Omni resort) and a couple floors higher with a king bed and ocean view and a bigger unit that had just been upgraded last year. It turns out it was a suite! After we got into the new room everything was wonderful and we enjoyed the beach, pool and other amenities of the Omni. All the staff at the Omni were outstanding! One note, at the Villas you may not get everything that the resort fee is suppose to provide like bottled water in the room. However, you can always grab some at the resort.