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Grand Cloudcroft Hotel

2.0 star property

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Photo gallery for Grand Cloudcroft Hotel

Front of property
Reception
Reception
Terrace/patio
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Parking available
  • 24/7 front desk
  • Air conditioning
$240
includes taxes & fees
Nov 25 - Nov 26

Explore the area

View in a map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Place, Sacramento Mountains Museum
    ‪2 min walk‬
  • Place, Sacramento Peak Observatory
    ‪3 min walk‬
  • Place, Cloudcroft Ice Rink
    ‪7 min walk‬
  • Airport, Alamogordo, NM (ALM-White Sands Regional)
    ‪34 min drive‬

Room options

View all photos for Double King

Double King | Desk, blackout drapes, iron/ironing board, free WiFi

Double King

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King | Desk, blackout drapes, iron/ironing board, free WiFi

Single King

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
The Lodge at Cloudcroft
  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 435 reviews
The Lodge at Cloudcroft

About this property

Grand Cloudcroft Hotel

Cloudcroft hotel with indoor pool
This smoke-free hotel features an indoor pool, a hot tub, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a lobby fireplace, and a vending machine are onsite. Housekeeping is available on request.
Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch Smart televisions come with cable channels. Bathrooms include showers.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site.
Grand Cloudcroft Hotel features an indoor pool and a hot tub. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This Cloudcroft hotel also offers a terrace, a vending machine, and a fireplace in the lobby. Onsite parking is available (surcharge).

Grand Cloudcroft Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Table tennis

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 2022
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Grand Cloudcroft Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 279 out of 359 reviews
Rating 8 - Good. 58 out of 359 reviews
Rating 6 - Okay. 15 out of 359 reviews
Rating 4 - Poor. 3 out of 359 reviews
Rating 2 - Terrible. 4 out of 359 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
The breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

Pretty and modern-rustic hotel, made it feel high-end. Minimalistic but comfortable. Complimentary breakfast was not great. Given the vibe of the hotel, we expected something beyond a cheap chain-type hotel breakfast. Overall, we would stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie McLean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay if you don’t drive.

The hotel and the stay was good. But the parking lot kind of sucked and was too small.
Stayed 2 nights in Aug 2025

6/10 Okay

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Outside looks nice. Normal hotel breakfast. Got a room in the back with no view at all and very uncomfortable bed. Small room.
Stayed 1 night in Aug 2025

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not staying here again

Nearly $300 a night and they would not even bring clean towels and make up the room when asked to do so. The breakfast was served late every day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Padraic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for easy access to Alamogordo or the mount

It was amazing. Quiet clean with a good veiw. Staff is amazing. Will definitely recommend to my freinds and family.
Stayed 1 night in Jul 2025

10/10 Excellent

Danelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is beautiful. Rooms are very clean and comfortable! Staff is friendly. Indoor pool is very nice! Location is perfect! Excellent experience!
Stayed 3 nights in Jul 2025

6/10 Okay

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Estela

Stayed 1 night in Jun 2025

10/10 Excellent

elizabeth, Mountainair

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2025

10/10 Excellent

Yesenia, bloomfield

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cozy hotel with beautiful surrounding if u like the outdoor.
Stayed 1 night in Feb 2025

10/10 Excellent

Arjun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 2 nights in May 2025

8/10 Good

Maria Imailin

Stayed 2 nights in Mar 2025

10/10 Excellent

Dwight, Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed it. Clean, unique good staff.
Stayed 1 night in Mar 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

aniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Family Getaway

Great service and an amazing town. Rooms were clean and looked brand new. Hotel is really nice and the people are so friendly.
Stayed 4 nights in May 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cloudcroft needed an additional option for hotels. The only need is a dimmable light in the room.
Stayed 2 nights in May 2025

10/10 Excellent

Carlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Hermann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new, very well maintained place. Wonderful and friendly staff. The perfect place to lodge in this amazing environment, up in the Sacramento Mountains.
Stayed 1 night in May 2025

10/10 Excellent

Hermann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean Hotel, very friendly staff and great location!
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. The property was pristine and comfortable. The staff was friendly, welcoming and so helpful. We will definitely stay here again.
Stayed 1 night in Apr 2025