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Get an overview of this hotel
4-star hotel in Downtown Cleveland

Popular property highlights

Free WiFi
Pets allowed
Business center
Smoke-free property
24-hour front desk

Location

Located in Downtown Cleveland, this hotel is within a 10-minute walk of Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. Great Lakes Science Center and PlayhouseSquare Centre are also within 15 minutes. Cleveland Station is 11 minutes by foot and Tower City-Public Square Station is 16 minutes.

Hotel Features

Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and valet parking. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.

Room Amenities

All 484 rooms offer comforts like pillowtop beds and down comforters, plus free WiFi and LCD TVs. Free weekday newspapers, hair dryers, and safes are among the other amenities that guests will find.

Languages Spoken

  • English

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The Westin Cleveland Downtown

777 Saint Clair Ave Ne, Cleveland, OH 44114

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 39 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Service animals are allowed

Service animals are exempt from fees/restrictions

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Credit card pre-authorization

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.

Pet Policy

  • Pets allowed for an extra charge of USD 50 per pet, per night
  • Dogs only
  • Up to 40 lbs
  • Food and water bowls are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Hotel Names

  • Westin Cleveland Downtown
  • Westin Hotel Cleveland Downtown
  • The Westin Cleveland Downtown Ohio
  • Westin Cleveland Downtown Hotel
  • The Westin Cleveland Cleveland
  • The Westin Cleveland Downtown Hotel
  • The Westin Cleveland Downtown Cleveland
  • The Westin Cleveland Downtown Hotel Cleveland

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from February 24 2021 to April 1 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)

Property Features

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a business center. Event facilities measuring 20473 square feet (1902 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and gift shops/newsstands. Parking is available onsite for a surcharge.

The Westin Cleveland Downtown is a smoke-free property.

  • Safe-deposit box at front desk
  • Conference space size (meters) - 1902
  • Number of meeting rooms - 18
  • Elevator
  • Conference space size (feet) - 20473
  • Gift shops or newsstand
  • Snack bar/deli
  • 24-hour front desk
  • Conference space
  • Business center
  • Vending machine
  • Total number of rooms - 484
  • 24-hour fitness facilities
  • Number of floors - 23
  • Dry cleaning/laundry service
  • Free WiFi
  • Wedding services
  • Valet parking (surcharge)
  • Smoke-free property
  • Food and water bowls
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Room Amenities

The Westin Cleveland Downtown offers 484 air-conditioned accommodations with safes and complimentary weekday newspapers. Pillowtop beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Free weekday newspaper
  • Premium TV channels
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • LCD TV
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Bed sheets provided
  • Number of bathrooms - 1
  • Mini-fridge
  • Braille signage
  • Hand-held showerhead
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Low-height desk
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in shower
  • Roll-in shower
  • Lever door handles
  • Wheelchair-width doorways

Parking

Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

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