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Residence Inn Cleveland Avon at The Emerald Event Center

3.0 star property

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Photo gallery for Residence Inn Cleveland Avon at The Emerald Event Center

Property amenity
Meeting facility
Indoor pool
Free daily buffet breakfast
Full-size fridge, microwave, stovetop, dishwasher

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Gym
  • Kitchen
$156
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
33040 Just Imagine Drive, Avon, OH, 44011
  • Place, Crocker Park
    ‪3 min drive‬
  • Place, Miller Nature Preserve
    ‪4 min drive‬
  • Place, Crushers Stadium
    ‪5 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 King Bed

32-inch flat-screen TV with digital channels, Smart TV, Netflix

Studio, 1 King Bed

9.4 out of 10
Exceptional
(28 reviews)
  • 488 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 738 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms

8.4 out of 10
Very good
(5 reviews)
  • 988 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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Exterior
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About this property

Residence Inn Cleveland Avon at The Emerald Event Center

3-star Avon hotel with 1 restaurants, connected to the convention center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn Cleveland Avon at The Emerald Event Center offers 116 accommodations with safes and coffee/tea makers. 32-inch Smart televisions come with premium digital channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Residence Inn Cleveland Avon at The Emerald Event Center features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 3-star property. This business-friendly hotel also offers barbecue grills, tour/ticket assistance, and a picnic area. Complimentary self parking is available on site.

Residence Inn Cleveland Avon at The Emerald Event Center is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Residence Inn Cleveland Avon at The Emerald Event Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to December 31 2025 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Cleveland Avon Emerald Event Center Hotel
Residence Inn Cleveland Emerald Event Center Hotel
Residence Inn Cleveland Avon Emerald Event Center
Residence Inn Cleveland Emerald Event Center
Residence Inn Cleveland Avon Emerald Event Center Hotel
Residence Inn Cleveland Avon Emerald Event Center
Residence Inn Cleveland Emerald Event Center
Residence Inn Cleveland Avon at The Emerald Event Center Avon
Residence Inn Cleveland Avon at The Emerald Event Center Hotel
Hotel Residence Inn Cleveland Avon at The Emerald Event Center
Residence Inn Cleveland Avon at The Emerald Event Center Avon
Residence Inn Cleveland Emerald Event Center Hotel
Cleveland Emerald Event Center

Residence Inn Cleveland Avon at The Emerald Event Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 343 out of 488 reviews
Rating 8 - Good. 95 out of 488 reviews
Rating 6 - Okay. 25 out of 488 reviews
Rating 4 - Poor. 11 out of 488 reviews
Rating 2 - Terrible. 14 out of 488 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice, bed was really comfortable and my car was safe even all packed full of stuff!
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Disrepair and dishonesty

All plumbing fixtures loose and wobbly when trying to turn them on. Dishwasher leaked all over floor. Charge for smoking in nonsmoking room added to bill (we are not smokers). When we challenged desk clerk over charge he said he had no authority to remove it until we threatened consumer complaint to Ohio Attorney General.
Stayed 9 nights in Jun 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

JOHN, Nutley

Stayed 3 nights in Jan 2025

10/10 Excellent

Dawn

Stayed 1 night in Apr 2025

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Date night

Our room was incredibly comfortable and roomy. The breakfast was very sufficient and plentiful. The desk staff was warm upon check in. We would definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

Keanu

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a participating vendor in an art and craft show in a venue which was conveniently located right next door to the establishment. The staff was very welcoming and the atmosphere relaxed. I'd choose to stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall, the facility was nice, staff was polite and responsive, and the accommodations were good. It was difficult to regulate the room temperature. Some of my kitchen glasses looked dirty/greasy so I didn't use them. This is a very good location for my needs which were at the nearby hospital. There are lots of restaurants nearby.
Stayed 1 night in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

deborah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here by accident. I would definitely stay here again. Thank you for the awesome stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Ericha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and welcoming. Everything was set and available. You dont get room service unless you stay for 3 nights or more. I requested clean towels and i was forgotten about. But they did end up getting them to me after i went down and asked for them again. Their pool is un heated and not even 5' deep. Their hot tub was out of service. But literally everything else was perfect.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ebony

Traveled with partner
Liked: Cleanliness
It was nice just wish the pool and jacuzzi was up and running
Stayed 1 night in Feb 2025

2/10 Terrible

Dale

Disliked: Cleanliness, property conditions & facilities
Once I arrive to the property, I was told that the pool and Jacuzzi was shut down for Repair. I feel as if I should have received a courtesy email or this should’ve been noted amongst while booking rather than being told upon arrival. My room had no toilet paper as well as the kitchen floor was extremely sticky seems to be something was spilled and not cleaned properly. These problems were addressed with front desk and was not taken serious or even taken care of. This is not a place that I would recommend to anybody and absolutely not a place that I would go back to.
Stayed 1 night in Feb 2025

10/10 Excellent

Lisamarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Quinise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
We celebrated my husband’s 70th birthday in the Emerald Event Center at The Residence Inn - Avon Lake. The staff was awesome!
Stayed 1 night in Jan 2025

8/10 Good

George

Stayed 1 night in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

Comfortable stay
Stayed 5 nights in Jan 2025

2/10 Terrible

Katlynn

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I had booked a one bedroom king and did not get one I ended up having a queen suite so it made bedtime hard for us with the kids. The beds were so uncomfortable. The pool was not open which we were not told about so my kids were bummed when we saw it was closed. I will not be staying at this hotel again. Worst one out of all the hotels I’ve stayed at and I have stayed at a lot due to traveling a lot.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Staff & service, property conditions & facilities
Super friendly people
Stayed 1 night in Dec 2024

10/10 Excellent

Carol, North Fort Myers

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room
Stayed 3 nights in Dec 2024