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Ramada by Wyndham Cleveland Independence

3.5 star property

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Photo gallery for Ramada by Wyndham Cleveland Independence

Exterior
Banquet hall
Interior
Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services
$69
includes taxes & fees
Dec 22 - Dec 23

Explore the area

View in a map
5300 Rockside Road, Independence, OH, 44131
  • Place, Cleveland Clinic Family Health Center
    ‪5 min walk‬
  • Place, Topgolf
    ‪17 min walk‬
  • Place, Cuyahoga Valley National Park
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About this property

Ramada by Wyndham Cleveland Independence

Independence hotel close to Cuyahoga Valley National Park
Along with an indoor pool, this smoke-free hotel has a 24-hour business center and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and a computer station. Housekeeping is available on request.
Ramada by Wyndham Cleveland Independence offers 178 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 10211 square feet (949 square meters) include conference space. This business-friendly hotel also offers an indoor pool, gift shops/newsstands, and a garden. Onsite self parking is complimentary.

Ramada by Wyndham Cleveland Independence is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 10,211 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Crowne Plaza
Crowne Plaza Cleveland
Crowne Plaza Cleveland Hotel
Crowne Plaza Cleveland Hotel Independence South
Crowne Plaza Cleveland South Independence
Crowne Plaza Independence South
Crowne Plaza Hotel Cleveland South - Independence Ohio
Crowne Plaza Cleveland South Independence Hotel
Crowne Plaza Cleveland South Independence
Ramada by Wyndham Cleveland Independence Hotel
Ramada by Wyndham Cleveland Independence Independence
Ramada by Wyndham Cleveland Independence Hotel Independence

Ramada by Wyndham Cleveland Independence Reviews

Reviews

5.2
Rating 10 - Excellent. 174 out of 990 reviews
Rating 8 - Good. 112 out of 990 reviews
Rating 6 - Okay. 159 out of 990 reviews
Rating 4 - Poor. 205 out of 990 reviews
Rating 2 - Terrible. 340 out of 990 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
I did not like that they photo copied my credit card number. I had to request they return the copy to me before checking out.
Stayed 1 night in Sep 2025

4/10 Poor

Lea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Checking in was bad, none of the room keys worked on our floor and we almost switched hotels
Stayed 1 night in Sep 2025

6/10 Okay

Shawn

Liked: Cleanliness, staff & service, room comfort
Everyone was very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handicap room for my mother
Stayed 2 nights in Sep 2025

2/10 Terrible

Towanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DONT RECOMMEND

The stay started with getting a dirty room, I have never in my life been assigned a dirty room that housekeeping didn't clean, once assign a new room, there was no help to help me move my things to the new room, I had my 1 year daughter with me...once in the new room there was mold in the bathroom, this place is discussing. DONT RECOMMEND
Stayed 1 night in Sep 2025

4/10 Poor

Aeronica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Tami

Disliked: Staff & service, property conditions & facilities
Unable to access floor that room was on safely. One door didn't work and the other door was accessed by steep stairs. Got room changed and had to walk up stairs to access floor from parking lot. Only way to get to elevator was from front door and no where near front door.safety handrail in tub was broken off and leaning against wall
Stayed 1 night in Sep 2025

6/10 Okay

Ashley

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Was ok nothing special. Staff could of been better and more friendly.
Stayed 1 night in Aug 2025

4/10 Poor

Meline G, Brooklyn NY

Traveled with family
Disliked: Staff & service, property conditions & facilities
No comments
Stayed 4 nights in Aug 2025

8/10 Good

Adam

Business traveler
Disliked: Property conditions & facilities
The hotel is missing lightbulbs in the lobby. The place was so dark. It seemed like a horror film.
Stayed 1 night in Sep 2025

2/10 Terrible

Tracilyn

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is being neglected. Leaky drains, water damage and questionable guests- definitely NOT a safe experience. I can’t attach the video of sink drain leaking terribly and garbage from previous stay under bathroom sink. Disgusting!
Mold/water damage
Water damage in ceiling from toilet above
Garbage in hall
Linens thrown out in middle of night
Stayed 1 night in Sep 2025

4/10 Poor

Rodrick

Business traveler
Disliked: Cleanliness, staff & service, amenities
It A roaches in the room
Stayed 1 night in Sep 2025

10/10 Excellent

Reggie

Liked: Cleanliness
Great place to stay
Stayed 1 night in Aug 2025

6/10 Okay

QI, Vancouver

Business traveler
When I entered the room, I found some water bottles already opened on the table, the TV was on, and the bedding was messed up. It seemed like someone was still in the room — it was horrifying. I immediately ran to the front desk and asked to change rooms. Fortunately, they gave me another room and everything was fine after that.
Stayed 1 night in Sep 2025

6/10 Okay

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel I have ever been to
Stayed 1 night in Aug 2025

2/10 Terrible

Arionne

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything about the hotel is an an
Stayed 2 nights in Aug 2025

2/10 Terrible

Razvan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible! Run away

Horrible experience. Dirty, not friendly, the whole hotel smelled like weed. At midnight there was a woman walking around the lobby barefoot. Front desk was rude and could barely speak or understand English. I had the so called presidential suite…let me tell you…nothing presidential about it. Dirty, cracked walls, smelly. Charging 2 dollars per bottle or water!! AND on top of it, the guy at the front desk said he doesn’t have change for a 20!!! How do you charge cash only but don’t have change! Never ever will I stay at this hotel.
Stayed 1 night in Sep 2025

6/10 Okay

yankel

Stayed 1 night in Sep 2025

2/10 Terrible

Raydell

Stayed 1 night in Sep 2025

4/10 Poor

Susan

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room smelled moldy, and the bathroom was not very clean. The keys did not work well, and we had to re-set them. I asked the desk for some supplies that were not in the room (things for the coffee maker), and he promised to bring them to us. He never showed. Two of the three luggage carts were broken and unusable as was one of the two elevators. For what I paid, I am absolutely not impressed.
Stayed 2 nights in Sep 2025

4/10 Poor

Leyland

Disliked: Staff & service, property conditions & facilities
When we arrived at the hotel the systems were down and had to wait to check in. Liz was nice enough to let us in our room before paying. The bathroom sink was leaking and the tub was nasty. The next morning housekeeping entered our room while we were sleeping at 9:50 but check out was at 11 I thought that was very unprofessional and an invasion of my privacy.
Stayed 1 night in Sep 2025

6/10 Okay

Anthony

Liked: Amenities
I usually book here for a night or so My only issue is the time for the pool Adults and children should have different times.
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Bed was comfortable. Ceiling coming down in the bathroom. Loose shower head. Shower curtain did not reach both walls. Curtains were not hung properly. No hangers in the closet. No ventilation (exhaust fan) in the bathroom. Toilet did not flush properly.
Stayed 1 night in Aug 2025