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Extended Stay America Premier Suites - Cleveland - Independence

2.5 star property

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Photo gallery for Extended Stay America Premier Suites - Cleveland - Independence

Lobby
Lobby
Free daily on-the-go breakfast
Exterior
Family Studio, 1 King Bed, Non Smoking, Kitchenette | 1 bedroom, premium bedding, pillowtop beds, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Breakfast included
  • Pet friendly
  • 24/7 front desk
$97
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
6025 Jefferson Dr, Independence, OH, 44131
  • Place, Cleveland Clinic Family Health Center
    ‪6 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Place, Cleveland Clinic
    ‪15 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Studio, 1 King Bed, Non Smoking, Kitchenette

Family Studio, 1 King Bed, Non Smoking, Kitchenette | 1 bedroom, premium bedding, pillowtop beds, desk

Family Studio, 1 King Bed, Non Smoking, Kitchenette

8.6 out of 10
Excellent
(93 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, Multiple Beds, Non Smoking, Kitchenette

1 bedroom, premium bedding, pillowtop beds, desk

Family Studio, Multiple Beds, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette | 1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

7.2 out of 10
Good
(55 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Extended Stay America Premier Suites - Cleveland - Independence

Independence hotel with in-room kitchenettes
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and a vending machine are onsite. Housekeeping is available once per stay.
Extended Stay America Premier Suites - Cleveland - Independence offers 127 accommodations with irons/ironing boards and blackout drapes/curtains. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Extended Stay America Premier Suites - Cleveland - Independence is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Accessibility

  • No elevator

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 175 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD 175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Cleveland/Independence Ohio
Hyatt Place Independence Hotel
Hyatt Place Independence
Extended Stay America Premier Suites Cleveland Independence

Extended Stay America Premier Suites - Cleveland - Independence Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 680 out of 1827 reviews
Rating 8 - Good. 413 out of 1827 reviews
Rating 6 - Okay. 281 out of 1827 reviews
Rating 4 - Poor. 213 out of 1827 reviews
Rating 2 - Terrible. 240 out of 1827 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kristy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was not clean at all
Stayed 1 night in Aug 2025

10/10 Excellent

Marylinn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean and and very comfortable
Stayed 1 night in Aug 2025

8/10 Good

sabrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was definitely a nice place, the staff was nice, and the rooms were clean, everything went pretty well during my stay. They accommodate very well and it’s a good place to stay.
Stayed 4 nights in Aug 2025

6/10 Okay

Javier

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff was a bit rude. Room wasn’t clean when we checked in.
Stayed 2 nights in Aug 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was supposed to be at 3pm. Waited over an hour in line to be told housekeeping had quit. Had to get ready to leave in the lobby and public bathrooms with everyone else. Checked in before leaving in hope of a clean room when we returned. When we got back there was hair on the pillows and in the shower. We don’t not have any towels to shower with either. Whole visit was a disaster.
Stayed 1 night in Aug 2025

2/10 Terrible

Glenn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service

Was put into a room that was not selected when booking. Booked a king bed and got two full size beds. Staff said they were over booked and would not make any accommodation. Trash all down the hallways. People yellowing and cussing all night in the halls
Stayed 1 night in Aug 2025

10/10 Excellent

Tabitha

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel & service

There was a long line to check in should have been the first flag. After they checked us in, we got to the room and seen poop in our toliets. Beds were not made and trash was still in the trash buckets. Dirty shower! We called them to clean the room left for a few hours and they made the beds but still had trash in bins nothing wiped down. Just dirty! There was also a weird traffic through the lobby of people asking you for stuff. DO NOT RECOMMEND
Stayed 1 night in Aug 2025

2/10 Terrible

Bryan

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Never Again

This hotel had a pervasive odor throughout - maybe it was the cleaning products they use, but it was strong and unpleasant. The room had a different, but even stronger odor which caused me to be congested when in the room. Further, there was a noisy HVAC unit was right outside my room window, which ran regardless of my AC settings, and kept me awake at night. Lastly, because my flight was delayed I arrived at 1:15 AM to find that they canceled my reservation, and it took the clerk 25 minutes on the phone with some other part of the organization to figure out how to give me a room.
Stayed 2 nights in Aug 2025

6/10 Okay

Christine

Business traveler
Disliked: Cleanliness, amenities
I liked that it was tucked away from the interstate (more quiet), but one of the elevators didn't work/the bottom of my feet were dirty as the floors need mopped in my room (309)/thinner walls overall with a airhorn that went off in the middle of the night outside my window. Basic breakfast was nice to come down to in the morning.
Stayed 1 night in Aug 2025

10/10 Excellent

Laiken

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Barb

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The people were very friendly. The rooms were clean and roomy. The only thing that was bad was the swimming pool was not working.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ashley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Definitely were not prepared for a Huge concert weekend. Staffing was a HUGE issue. I did feel sorry for the one's that were there and working. Definitely need to work on obtaining and keeping staff.
Stayed 1 night in Aug 2025

4/10 Poor

Rajini

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Lindsay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Mikhayla

Disliked: Property conditions & facilities
Check in time was 3pm we arrived at 5 and our room was not ready. We had a concert to go to and didn't have time to spare. There was one small towel in the room. No hand towel, bath mat, extra towels etc. Sink was clogged. Bathroom smelt like someone had been smoking.
Stayed 1 night in Aug 2025

8/10 Good

Patrick

Stayed 1 night in Aug 2025

2/10 Terrible

Dean

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Unless it’s a last room available I don’t book it

Weren’t able to check in at 3 was told to go to the concert and room would be ready when he got back left at 4 room still not ready!! Got back from the concert at 1 and was told they weren’t able to give us the room we booked because all king rooms are gone! She said she called her boss she’s the only one who could switch the room to a queen!! Finally at 230am I said can u refund me for the reservation and give me the 2 queen room she said yes! Gave me Keys for room 322 and it was already occupied at 245am so had to go back down get a new room and we didn’t get to sleep til 3am!!
Stayed 1 night in Aug 2025

2/10 Terrible

Krystal

Stayed 1 night in Aug 2025

2/10 Terrible

Nancy, Warsaw

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Room wasn’t ready when we checked in at 3, then they gave our room to somebody else and then we got a knock in the morning saying our was empty. The breakfast isn’t what a breakfast supposed to be.
Stayed 1 night in Aug 2025

4/10 Poor

Hannah

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel did not have rooms clean for check in time. We had to wait 1.5hrs past check in time to get in our room.
Stayed 1 night in Aug 2025

2/10 Terrible

Sherri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor hotel

First they didn’t have housekeeping so no one could get into the room. Then they said we didn’t have a room when we made it back from a concert. We had to sleep in our car. They said they couldn’t find my reservation then they said they gave it to another person named Sherri. They said I could get a room but would have to pay for it. I clearly reserved a room in January. I requested a refund from this terrible hotel. Getting refund doesn’t even cut it for what we had to go through. We drove four hours to get there and had to sleep in our CAR. I’m disgusted with the hotel and would like them to take responsibility for what they did to us. They also gave people room keys that were already being occupied. It’s a poorly ran company.
Stayed 1 night in Aug 2025

4/10 Poor

mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waited at the front desk for 45 minutes before a staff member showed up for check in. Process went quickly once starter but the wait was enough to disrupt our schedule for the day. The line was out the door with 25+ customers trying to check in. Room was okay. We were givin no towels, wash clothes, or bedding for pull out bed. Went to the desk to ask for some and waited again for an extended period of time.
Stayed 1 night in Aug 2025

2/10 Terrible

Matthew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025