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Extended Stay America Premier Suites - Cleveland - Independence

2.5 star property

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Photo gallery for Extended Stay America Premier Suites - Cleveland - Independence

Lobby
Exterior
Lobby
Free daily on-the-go breakfast
Family Studio, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, pillowtop beds, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Breakfast included
  • Pet friendly
  • 24/7 front desk
$97
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
6025 Jefferson Dr, Independence, OH, 44131
  • Place, Cleveland Clinic Family Health Center
    ‪6 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Place, Cleveland Clinic
    ‪15 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Studio, 1 King Bed, Non Smoking, Kitchenette

Family Studio, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, pillowtop beds, desk, blackout drapes

Family Studio, 1 King Bed, Non Smoking, Kitchenette

8.4 out of 10
Very good
(94 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, Multiple Beds, Non Smoking, Kitchenette

Premium bedding, pillowtop beds, desk, blackout drapes

Family Studio, Multiple Beds, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette | Premium bedding, pillowtop beds, desk, blackout drapes

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

Premium bedding, pillowtop beds, desk, blackout drapes

Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

7.2 out of 10
Good
(56 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Extended Stay America Premier Suites - Cleveland - Independence

Independence hotel with in-room kitchenettes
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and a vending machine are onsite. Housekeeping is available once per stay.
Extended Stay America Premier Suites - Cleveland - Independence offers 127 accommodations with irons/ironing boards and blackout drapes/curtains. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Extended Stay America Premier Suites - Cleveland - Independence is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Accessibility

  • No elevator

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 175 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD 175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Cleveland/Independence Ohio
Hyatt Place Independence Hotel
Hyatt Place Independence
Extended Stay America Premier Suites Cleveland Independence

Reviews

Extended Stay America Premier Suites - Cleveland - Independence Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 667 out of 1809 reviews
Rating 8 - Good. 409 out of 1809 reviews
Rating 6 - Okay. 280 out of 1809 reviews
Rating 4 - Poor. 215 out of 1809 reviews
Rating 2 - Terrible. 238 out of 1809 reviews

Reviews

10/10 Excellent

JANNIE

Business traveler, Traveled with partner
Liked: Amenities
Our room was clean and comfortable
Stayed 1 night in Sep 2025

2/10 Terrible

Cheryl

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Being charged extra after already paid. Room seem uncompleted of cleaning. Asked for a coffee maker but never got one.
Stayed 2 nights in Aug 2025

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Sep 2025

6/10 Okay

Suzanne

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking close to Dr.
Stayed 1 night in Aug 2025

10/10 Excellent

Tricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and very clean.

Hotel is really nice. Staff was super friendly. A few things in the room could use some updating but overall, very pleased. Would definitely stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Steven

Stayed 1 night in Sep 2025

2/10 Terrible

Kelly

Disliked: Staff & service

Never will stay here

My booking was cancelled about an hour before check in via an iCloud text message. I called the number which took me to corporate to someone who barely spoke English. And they confirmed they cancelled my booking. Terrible customer service.
Stayed 1 night in Sep 2025

6/10 Okay

Paul

Stayed 5 nights in Sep 2025

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Amenities
The website said it provides a complimentary breakfast. They did not have any food in the morning my entire stay. They blamed it on the truck not arriving for 6 days. 🙄
Stayed 5 nights in Sep 2025

4/10 Poor

Lisa

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No continental breakfast available and the one coffee pot did not work. Uncomfortable bed and flat pillows. The most uncomfortable night of very little sleep.
Stayed 1 night in Sep 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting!

Upon arrival, the smell of recreation was noticeable outside. The smell was 10x stronger inside. As we were checking in, the number of people that walked by that were either extremely impaired or wearing half of their clothing was alarming. The room smelled, sticky floors and I lightly slept fully clothed!
Stayed 1 night in Sep 2025

6/10 Okay

Debbie

Stayed 1 night in Aug 2025

4/10 Poor

Tina

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Never again

The first room had ants in yhe bathroom. The second room looked like it was not swept but there were no ants. They provided towels at the front desk when asked.
Stayed 4 nights in Aug 2025

6/10 Okay

Skyler

Liked: Cleanliness, room comfort
Disliked: Staff & service
We got a room with a pull out couch for a second bed for our kids and they didn’t have extra blankets, pillows, sheets or anything available for the bed. So our kids had to sleep in the bed with us. 4 people in a bed when you pay for the pull out couch is insane. There was also a wall in the bathroom that the paint was chipping on, not a huge deal just something we noticed.
Stayed 1 night in Aug 2025

6/10 Okay

Scott

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Could be cleaner.

Grounds were filthy littered with cigarette butts and trash. No one cleaned outside the 4 days we were there. Room was dusty. . Asked for a coffee maker. Was given one covered wirh dust and it was dirty. Not enough tp or towels for 2. We had to ask for them. No remote in the room. We had to ask for it. Staff..... 5 star friendliness. Parking..... 5 stars Broken desk lamp
Stayed 3 nights in Aug 2025

2/10 Terrible

Brandi

Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big Screwup from Hotels.com

You should know that this stay never happened right? I was almost at my hotel after a 7 hour drive and I received a text from the hotel stating that my confirmed booking was cancelled. They blamed hotels.com for not booking it properly because of overbooking. The weekend in Cleveland was horrendous because I had to stay at the Ramada hotel in the same area due to no hotel having the correct number of beds that I needed. So instead of staying in a nice hotel and room at the Extended Stay America, I had to stay at a hotel that was reminiscent of a jail. It smelled of musty carpets and marijuana. Hotels.com needs to rectify this issue and make this up to me being a loyal member for years. Hope you could step up and fix this.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yvonne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a bit loud during the day while us night shifters were trying to sleep but otherwise our stay was good
Stayed 3 nights in Aug 2025

6/10 Okay

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service
It was what I expected. There were no undesirable surprises.
Stayed 2 nights in Aug 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Sally

Traveled with family
Liked: Staff & service
The carpet in the hallways were dirty/stained and there was a not so good odor on the 5th floor.
Stayed 1 night in Aug 2025

10/10 Excellent

Tasha

Stayed 1 night in Aug 2025