Hotel Indigo Cleveland Downtown by IHG

3.5 star property

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Photo gallery for Hotel Indigo Cleveland Downtown by IHG

Terrace/patio
Interior
Exterior
1 bedroom, in-room safe, desk, laptop workspace
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Gym
$128
includes taxes & fees
Nov 20 - Nov 21

Explore the area

View in a map
651 Huron Rd E, Cleveland, OH, 44115
  • Place, Rocket Arena
    ‪2 min walk‬
  • Place, Progressive Field
    ‪3 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪17 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(117 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

9.6 out of 10
Exceptional
(15 reviews)
  • 418 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(11 reviews)
  • 417 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(87 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

9.4 out of 10
Exceptional
(16 reviews)
  • 347 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(19 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds

7.2 out of 10
Good
(10 reviews)
  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 497 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 354 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Indigo Cleveland Downtown by IHG

3.5-star hotel in Downtown Cleveland
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Hotel Indigo Cleveland Downtown by IHG offers 143 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2948 square feet (274 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and express check-in. Parking is available onsite for a surcharge.

Hotel Indigo Cleveland Downtown by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Headliner Bar and Eatery - This restaurant specializes in American cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 54 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Headliner Bar and Eatery

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 2,948 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 60 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 4 to 25 per person
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Radisson Hotel
Radisson Cleveland Gateway
Radisson Gateway
Radisson Hotel Cleveland
Radisson Hotel Gateway
Radisson Hotel Gateway Cleveland
Cleveland Radisson
Radisson Cleveland
Radisson Hotel Cleveland - Gateway Ohio
Indigo Cleveland By Ihg
Hotel Cleveland Gateway
Hotel Indigo Cleveland Gateway
Hotel Indigo Cleveland Downtown
Hotel Indigo Cleveland Downtown by IHG Hotel
Hotel Indigo Cleveland Downtown an IHG Hotel
Hotel Indigo Cleveland Downtown by IHG Cleveland
Hotel Indigo Cleveland Downtown by IHG Hotel Cleveland

Hotel Indigo Cleveland Downtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 817 out of 1429 reviews
Rating 8 - Good. 307 out of 1429 reviews
Rating 6 - Okay. 149 out of 1429 reviews
Rating 4 - Poor. 80 out of 1429 reviews
Rating 2 - Terrible. 76 out of 1429 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. They would text us once a day and check on our stay if we had any issues. The room was nice. It was noisy outside the hotel and inside. The hotel was close to the ballpark
Stayed 2 nights in Jul 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and downtown attractions .
Stayed 1 night in Aug 2025

8/10 Good

Mariah

Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great location and well run
Stayed 1 night in Jul 2025

10/10 Excellent

IDALIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Abbigail

Stayed 2 nights in Jun 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfortable bed. Surrounded by restaurants and entertainment. A block from baseball stadium. Only drawback is valet parking. Takes awhile to retrieve car.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rakkia

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the fact that valet parking took over a hour to get car on check out day.
Stayed 2 nights in Jul 2025

6/10 Okay

Megan

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Room was small, found spiderwebs and a giant spider in the bathroom and the sink didnt drain at all
Stayed 1 night in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable, the bathroom walls were vintage decorative, and the hotel was right across the street from the Charger’s Stadium!
Stayed 1 night in Jul 2025

8/10 Good

John

Traveled with group
Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Ashley

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Karen

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Indigo Cleveland, Ohio 7/25-28 I recently stayed at this hotel and wanted to share my experience. I chose this hotel because of its proximity to the airport and the Blossom Music Center. While I appreciated the spaciousness of the rooms, I was disappointed with several cleanliness issues. Initially, I encountered a discolored and stained bathtub, which led me to request a room change. Unfortunately, the new room also had its own concerns — the duvet cover appeared stained and seemed unclean, with visible makeup or similar marks, despite not wearing any makeup during my stay. Additionally, the fabrics throughout the hotel did not seem fresh, and there was an extra bed parked outside my room for three days, which was not removed promptly. The hallway carpet was also noticeably dirty, with debris remaining on the floor for the duration of my stay, indicating that it wasn't vacuumed regularly. My experience in the hotel restaurant was similarly disappointing. I felt rushed by the server, who attempted to close out the bill while we were still eating. She began clearing dishes and kept handling the billfold, which made us feel hurried and uncomfortable. Overall, my stay was not as pleasant as I had hoped, and I believe there are areas that could benefit from improved cleanliness and customer service. I hope these comments help the hotel address these issues for future guests. I did feel safe and the front desk staff were very friendly and helpful when called upon.
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jul 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking in the Gateway garage is expensive when there is an event.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alberto

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Florina

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place and friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

JoAnn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Catrina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Welcoming staff. Clean and modern.
Stayed 1 night in Jul 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Amazing! Front desk staff was fantastic will definitely stay here again if I’m in the area
Stayed 1 night in Jul 2025

8/10 Good

MICHELLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to do valet parking which is $45
Stayed 1 night in Jul 2025

10/10 Excellent

Ashaunah

Traveled with partner
Liked: Amenities
Great location! It’s close to The Rocket Arena, and a number or restaurants and bars. The staff was also very pleasant and helpful
Stayed 2 nights in Jul 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and friendly.. short stay. I definitely would stay again.
Stayed 1 night in Jul 2025