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Holiday Inn Express & Suites Cleveland West - Westlake by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Cleveland West - Westlake by IHG

Indoor pool
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Property amenity
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$134
includes taxes & fees
Feb 2 - Feb 3

Explore the area

View in a map
30500 Clemens Road, Westlake, OH, 44145
  • Place, Crocker Park
    ‪16 min walk‬
  • Place, Regal Crocker Park
    ‪2 min drive‬
  • Place, Cleveland Clinic
    ‪31 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (LEISURE)

9.6 out of 10
Exceptional
(30 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (HEARING)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (HEARING)

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (HEARING)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (HEARING)

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(19 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 800 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 497 reviews
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About this property

Holiday Inn Express & Suites Cleveland West - Westlake by IHG

Westlake hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express & Suites Cleveland West - Westlake by IHG offers 91 accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the hot tub.

Holiday Inn Express & Suites Cleveland West - Westlake by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.

Holiday Inn Express & Suites Cleveland West - Westlake by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Hotel Holiday Inn Express & Suites Cleveland West - Westlake
Holiday Inn Express & Suites Cleveland West - Westlake Westlake
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Cleveland
Holiday Inn Express Cleveland Hotel
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Suites Cleveland West Westlake by IHG
Holiday Inn Express Suites Cleveland West Westlake an IHG Hotel

Holiday Inn Express & Suites Cleveland West - Westlake by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 973 reviews
Rating 8 - Good. 185 out of 973 reviews
Rating 6 - Okay. 46 out of 973 reviews
Rating 4 - Poor. 28 out of 973 reviews
Rating 2 - Terrible. 36 out of 973 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Kennedy

Stayed 1 night in Sep 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Good service Not crowded
Stayed 1 night in Sep 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfy. Hotel was in a perfect spot to travel to many different areas. Would stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Kathy F

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well cared for property in a great location close to dining & shopping. We will stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Julia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect! Clean, comfortable and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

William, Watertown

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lots of dining options close by. Clean and well-maintained property.
Stayed 1 night in Sep 2025

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

MILTON

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool had an excellent layout. It was very clean, plenty of pool towels were available. The hot tub was large and would have been very refreshing; but, it was not working. That was a disappointment.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christine, Evanston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large rooms. Efficient check-in/check-out. Quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Carmen

Jrjsjdjj
Stayed 1 night in Sep 2025

6/10 Okay

Tatiana

Traveled with family
Disliked: Staff & service, property conditions & facilities
stayed 2 days and nobody came to clean our room
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicholas

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good parking.
Stayed 1 night in Aug 2025

8/10 Good

daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worked out for a quick overnight stay

Great location for food and far enough away from the highway.
Stayed 1 night in Aug 2025

2/10 Terrible

Amanda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kept my deposit. Said we smoked. We don’t even smoke. No way to appeal this.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Traveled with group

2 night stay.

Excellent choice to stay here as reviews of other local properties were scary. The staff was especially friendly and always greeted us upon returning. Our room was clean and quiet (5th floor) and bed was very comfortable.
Stayed 2 nights in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool with splash pool for little ones was really nice, clean and the water was warm too. Breakfast was good with nice selection and large clean dining area.
Stayed 1 night in Aug 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin Anthony

Stayed 1 night in Aug 2025

10/10 Excellent

Mohammad

Stayed 2 nights in Aug 2025

8/10 Good

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cleveland Zoo Trip 2025

Rooms were decent, and our floor was rather quiet. Nice experience. However, I booked thru hotels.com and the actual price I paid ended up being more.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025