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Holiday Inn Express Cleveland Airport - Brookpark by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Cleveland Airport - Brookpark by IHG

Exterior
Free daily self-serve breakfast
Lobby sitting area
1 bedroom, in-room safe, desk, laptop workspace
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
$144
includes taxes & fees
Aug 10 - Aug 11

Explore the area

Map
16330 Snow Rd, Brook Park, OH, 44142
  • I-X Center
    ‪5 min drive‬
  • Baldwin Wallace College
    ‪6 min drive‬
  • Huntington Bank Field
    ‪19 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Hair dryer, towels, soap, shampoo

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(51 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(28 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hair dryer, towels, soap, shampoo

Standard Room

8.0 out of 10
Very good
(1 review)
  • 375 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Airport Inn & Suites Cleveland

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.0 out of 5, Very Good, (1011)
$100 nightly
The price is $100 total
includes taxes & fees
Best Western Airport Inn & Suites Cleveland

About this property

Holiday Inn Express Cleveland Airport - Brookpark by IHG

Brook Park hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Holiday Inn Express Cleveland Airport - Brookpark by IHG offers 89 air-conditioned accommodations with safes and complimentary newspapers. 45-inch LCD televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Brook Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

In addition to a children's pool, Holiday Inn Express Cleveland Airport - Brookpark by IHG provides an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and 3 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 768 square feet (71 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area.

Holiday Inn Express Cleveland Airport - Brookpark by IHG is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 6 AM and 10 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 768 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Administrative fee: USD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Cleveland Airport - Brookpark by IHG Hotel

Holiday Inn Express Cleveland Airport - Brookpark by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 530 out of 1007 reviews
Rating 8 - Good. 260 out of 1007 reviews
Rating 6 - Okay. 99 out of 1007 reviews
Rating 4 - Poor. 44 out of 1007 reviews
Rating 2 - Terrible. 74 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The young man at the front desk was very friendly and helpful!
Stayed 1 night in May 2025

10/10 Excellent

Steve

Stayed 1 night in May 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the staff was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was fine but at check-out I was told my receipt would be emailed to me but it hasn't arrived. Please email that receipt. Thank you.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean and comfortable

It was clean and comfortable. I will stay again
Stayed 1 night in May 2025

10/10 Excellent

Sheikh Ali, spring

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the cleanliness
Stayed 3 nights in Apr 2025

2/10 Terrible

Alisha

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not friendly. Stay away

Front desk Sandra extremely rude upon walking in. She should not be in a position of dealing with people. Parking also is bad.
Stayed 1 night in May 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Only area of confusion was that the shuttle wasn’t running after midnight when we arrived at the airport.
Stayed 1 night in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tina, Waterville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Lilly

Stayed 1 night in Apr 2025

2/10 Terrible

Amanda

Liked: Cleanliness
Disliked: Staff & service
Pros: Our room was clean, and the hotel is close to the airport. Cons: Very noisy, even late at night. Groups of teenagers congregated in the hallway outside our room until at least 11:30 pm. We called the front desk for help with this, and they said they would address it. The noise in the hallway continued. We attempted to call the front desk for help with this again 15 minutes later, and were immediately put on hold. No one ever picked up the phone. It felt like we were staying in a college dorm. Terrible.
Stayed 1 night in Apr 2025

10/10 Excellent

christina

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good place to stay

Rooms are very clean and breakfast was pretty tasty as well. The hotel is pretty quiet which is a plus
Stayed 2 nights in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Robin, Avilla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked well for my trip
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Amenities
Convenient
Stayed 1 night in Mar 2025

8/10 Good

Nadia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The pool was dirty like their filter system was broken.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 1 night in Apr 2025

8/10 Good

oche

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good

It was nice and clean swimming pool area and all I would be back thank you
Stayed 1 night in Apr 2025

4/10 Poor

Laura

Business traveler
Disliked: Cleanliness, staff & service, room comfort
We had an issue at check in. The room door wouldn’t open. The front desk didn’t apologize just argued with me that it wasn’t locked and offered to get me new keys. The keys were fine. The door lit up green but wouldn’t open. She acted like it was my fault, but eventually offer to move me to a new room.
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast choices.
Stayed 1 night in Apr 2025

4/10 Poor

gary

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Terrible thermostat

When I checked in at 11:00 at night after driving 7 hours , I had to go outside and put a sticker in my car and write down my rental car plate number. It was a crowded lot and freezing outside. Did I mention that I was tired. The new thermostat has no hot or cool setting. So, sometimes the heat is on and sometimes the air is on. What a joke
Stayed 1 night in Apr 2025

2/10 Terrible

David

Stayed 2 nights in Apr 2025