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Hilton Garden Inn Cleveland East/Mayfield Village

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Cleveland East/Mayfield Village

Reception
Reception
Breakfast and dinner served, American cuisine
Exterior
Ballroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Pool
$42
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
700 Beta Dr, Mayfield, OH, 44143
  • Place, North Chagrin Reservation
    ‪3 min drive‬
  • Place, Cleveland Clinic
    ‪22 min drive‬
  • Place, Huntington Bank Field
    ‪28 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, One King Bed, Accessible

32-inch flat-screen TV with digital channels, TV

Suite, One King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Roll In Shower

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution King

Premium bedding, in-room safe, desk, iron/ironing board

Evolution King

8.8 out of 10
Excellent
(34 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution King with Whirlpool

Premium bedding, in-room safe, desk, iron/ironing board

Evolution King with Whirlpool

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution Two Queens

Premium bedding, in-room safe, desk, iron/ironing board

Evolution Two Queens

8.8 out of 10
Excellent
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution Junior King Suite

32-inch flat-screen TV with digital channels, TV

Evolution Junior King Suite

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn Cleveland East/Mayfield Village

3-star Mayfield hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Cleveland East/Mayfield Village offers 128 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hilton Garden Inn Cleveland East/Mayfield Village features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 6630 square feet (597 square meters) include a conference center. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. A complimentary area shuttle within 5 mi is available for guests. Complimentary self parking is available on site.

Hilton Garden Inn Cleveland East/Mayfield Village is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
The Garden Grill & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to noon for a fee: USD 7 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grill & Bar

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center (6,630 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 7 for adults and USD 7 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland East/Mayfield Village
Hilton Garden Inn Cleveland Village
Hilton Garden Inn Cleveland Village Hotel
Hilton Garden Inn Cleveland Village Hotel East/Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garn Cleveland Mayfiel
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield

Hilton Garden Inn Cleveland East/Mayfield Village Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 510 out of 994 reviews
Rating 8 - Good. 292 out of 994 reviews
Rating 6 - Okay. 100 out of 994 reviews
Rating 4 - Poor. 47 out of 994 reviews
Rating 2 - Terrible. 45 out of 994 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
The outside should have been better the grass was not maintained it just didn’t look good
Stayed 1 night in Jun 2025

2/10 Terrible

Lesley

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude Carpets need to be replaced Gym has 0 weights on the weight rack Machines in gym not working and employee placed sign on pool that it was out of service bc she didn’t want kids going in it which ruined my kids stay. We overheard her talking about it. We swam day one of our stay and the jacuzzi was it of order that day and the entire pool was shut down after. The laundry room was also out of order.
Stayed 3 nights in Aug 2025

6/10 Okay

Vania

Traveled with family
Liked: Staff & service, room comfort
Bed was comfortable. AC was amazing . Toilet seemed to have a plumbing issue as it was hard to flush . Some dust around the room . TV remote did not work
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Renee

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
No water upon arrival. Bathroom fixtures need repair or replacement.
Stayed 1 night in Aug 2025

2/10 Terrible

Cortney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No running water when we arrived, water was yellow when it turned on and sink clogged with hair
Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay right outside Cleveland. Easy parking. Clean and quiet area.
Stayed 1 night in Aug 2025

2/10 Terrible

Gina

Traveled with family
Disliked: Amenities
Stayed years ago at this Hilton and had zero issues. The rooms are filthy, old, stains on carpet, walls, etc. peeling wallpaper. Ice machine was broke and ceiling above had a mold exposed huge section. Hot tub had cones around it and was gross. Lobby area was fine. Our view was all the buildings mechanical and the highway was right there. The only bright spot was the desk help and a very nice helper in the dining at breakfast. Do NOT stay there.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Think Twice Before Paying The Price

Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service

Go somewhere else- poor quality and overpriced

Parking lot was full of garbage. There was clearly a party there by the number of guests. The staff appeared annoyed. Paid extra for breakfast which was dry cereal and other low-level continental ($12). Should have gone out. Overpriced, poor quality, poor service.
Stayed 1 night in Aug 2025

4/10 Poor

Caroline

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Disheartened 😔

We had no water when we got there. No hot tub, which was one of the reasons i chose this location. I wanted to relax in the hot tub. The laundry room was out of order. Our floor had a broken ice machine. And each time i used my key it reprogrammed and i couldnt use it the next time. Seriously, ive never had such an experience. It was not good. I will never stay at this property again.
Stayed 1 night in Aug 2025

8/10 Good

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hot tub was not available but was advertised one of the reasons I picked this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Martha

Stayed 1 night in Jul 2025

8/10 Good

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet setting in an industrial zone. No traffic. Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Breakfast was excellent too! Close to Chagrin Falls.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Traveled with family
Liked: Amenities
Clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it here. Whenever im in town.i always stay at Hilton. Always clean and service is great
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
My ked didn't work every time I left the room. Had to get it replaced 5-6 times. AC wouldn't go below 80 degrees. At 11pm after tossing and turning, I finally went to the front desk and asked for a new room. They told me none were available, although the parking lot was only about 1/4 full. Not a great experience overall
Stayed 1 night in Jul 2025

8/10 Good

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Haley

Stayed 1 night in Jun 2025

6/10 Okay

Charlotte

Traveled with family

Did have a good experience.

One of our beds had dirty sheets on it. Our keys to the room would not work correctly had to keep going to the front desk to have it reprogrammed and there needles in the hallway on floor that we had male housekeeper pick up so no one would step on it.
Stayed 1 night in Jul 2025

10/10 Excellent

Haley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dimitrios

Stayed 1 night in May 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were very nice. Hotel does need a face-lift, but I learned from chatting with the staff that they plan on doing that. I didn’t realize until I was leaving that the room next to me had a family with 2 pets. I would hope that they would designate certain rooms for people with pets and are in a separate area from other guests.
Stayed 2 nights in Jul 2025