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Hilton Cleveland Downtown

4.0 star property

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Photo gallery for Hilton Cleveland Downtown

Front of property
Property preview
2 bars/lounges
2 bars/lounges
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
$169
includes taxes & fees
Dec 22 - Dec 23

Explore the area

View in a map
100 Lakeside Ave East, Cleveland, OH, 44114
  • Place, Huntington Convention Center of Cleveland
    ‪2 min walk‬
  • Place, Huntington Bank Field
    ‪6 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪9 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(32 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lake View (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Lake View (High Floor)

9.2 out of 10
Wonderful
(37 reviews)
  • 388 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(28 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View, Corner (Corner Room)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lake View, Corner (Corner Room)

8.6 out of 10
Excellent
(18 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner (South View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner (South View)

9.4 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(43 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 689 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

  • 689 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Rockefeller Suite)

LCD TV, pay movies

Suite, 1 King Bed (Rockefeller Suite)

  • 1184 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 1184 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Rock and Roll w/Roll in Shwr)

Suite, 1 King Bed, Accessible (Rock and Roll w/Roll in Shwr) | Living area | LCD TV, pay movies

Suite, 1 King Bed, Accessible (Rock and Roll w/Roll in Shwr)

  • 689 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible (Chairman Suite, Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Accessible (Chairman Suite, Hearing Access)

  • 689 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View, Corner (Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lake View, Corner (Access Bathtub)

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View, Corner (Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lake View, Corner (Hearing Access)

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (High Floor, Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (High Floor, Access Bathtub)

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (High Floor, Hearing Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (High Floor, Hearing Access Bathtub)

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (High Floor, Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible (High Floor, Hearing Access)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Access Bathtub)

10.0 out of 10
Exceptional
(5 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll in Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Access Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Roll in Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing Access)

9.8 out of 10
Exceptional
(12 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Ambarssador, Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Ambarssador, Hearing Access)

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Rockefeller Suite)

LCD TV, pay movies

Suite, 1 King Bed (Rockefeller Suite)

  • 1184 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Rockefeller Suite, Hearing Access)

LCD TV, pay movies

Suite, 1 King Bed (Rockefeller Suite, Hearing Access)

  • 1625 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner (Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner (Access Bathtub)

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner (Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner (Hearing Access)

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible, Bathtub (High Floor, Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible, Bathtub (High Floor, Access Bathtub)

10.0 out of 10
Exceptional
(5 reviews)
  • 388 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Lake View (High Floor, Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Lake View (High Floor, Hearing Access)

9.0 out of 10
Wonderful
(10 reviews)
  • 388 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Access Bathtub)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing Access)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Hearing Accessible Ambassador King Suite

  • Sleeps 4

Graffiti King Suite

  • Sleeps 4

Accessible Corner King Room with City View and Bathtub

  • Sleeps 2

Corner King Room with Lake View

  • Sleeps 2

Ambassador King Suite

  • Sleeps 4

Hearing Accessible Corner King Room with City View

  • Sleeps 2

High Floor King Room

  • Sleeps 2

High Floor Two Queen Room

  • Sleeps 4

Accessible King Room with Bathtub

  • Sleeps 2

Ambassador King Suite with Roll in Shower

  • Sleeps 4

Hearing Accessible High Floor King Room

  • Sleeps 2

Hearing Accessible High Floor King Room with Bathtub

  • Sleeps 2

Accessible Corner King Room with Lake View and Bathtub

  • Sleeps 2

Hearing Accessible Corner King Room with Lake View

  • Sleeps 2

Hearing Accessible Two Queen Room

  • Sleeps 4

Accessible High Floor Two Queen Room with Bathtub

  • Sleeps 4

Hearing Accessible High Floor Two Queen Room

  • Sleeps 4

Accessible Two Queen Room with Bathtub

  • Sleeps 4

Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

Accessible High Floor King Room with Bathtub

  • Sleeps 2

Accessible Ambassador King Suite with Tub

  • Sleeps 4

View all photos for Room, 1 King Bed (Peloton Bike)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Peloton Bike)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing, Peloton Bike)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing, Peloton Bike)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower, Peloton Bike)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Roll-In Shower, Peloton Bike)

  • Sleeps 2
  • 1 King Bed

1 King Rock And Roll Suite With Roll In Shwr

  • Sleeps 2

King Room With Peloton Bike

  • Sleeps 2

1Kg Mob/Hear Rollin Shwr-Peloton Room

  • Sleeps 2

1 King View Mob/Rollin Shwr-Peloton Room

  • Sleeps 2

1 Kng W/ View Hear Access Peloton Rm

  • Sleeps 2

King Bed Rockefeller Suite

  • Sleeps 4

Cardio King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Corner King Room with City View

  • Sleeps 2

King Room

  • Sleeps 2

Hearing Accessible King Room

  • Sleeps 2

Accessible King Room with Roll in Shower

  • Sleeps 2

Similar properties

Exterior
The Westin Cleveland Downtown
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,865 reviews
The Westin Cleveland Downtown

About this property

Hilton Cleveland Downtown

4-star Cleveland hotel, connected to the convention center in Downtown Cleveland
An indoor pool, a restaurant, and 2 bars/lounges are available at this hotel. Additionally, a 24-hour fitness center, a snack bar/deli, and a coffee shop/cafe are onsite.
Hilton Cleveland Downtown offers 600 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Cleveland hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hilton Cleveland Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is available for a surcharge.

Event facilities measuring 48984 square feet (4551 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Hilton Cleveland Downtown has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Burnham Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar 32 - This bar specializes in seafood and serves dinner and light fare. Open select days.
Eliot's Bar - This bar specializes in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 45 per day; includes in/out privileges)
  • Valet parking on site (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 21 for adults and USD 21 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 32
  • Eliot's Bar
  • The Burnham Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 48,984 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 26 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 125 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.00 for adults and USD 21 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 45 per day (in/out privileges)
  • Valet parking fee: USD 55 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown
Hilton Cleveland
Hilton Cleveland Cleveland
Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown Cleveland
Hilton Cleveland Downtown Hotel Cleveland

Reviews

Hilton Cleveland Downtown Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 966 out of 1254 reviews
Rating 8 - Good. 148 out of 1254 reviews
Rating 6 - Okay. 71 out of 1254 reviews
Rating 4 - Poor. 32 out of 1254 reviews
Rating 2 - Terrible. 37 out of 1254 reviews

Reviews

10/10 Excellent

LeAnn

Stayed 1 night in Sep 2025

10/10 Excellent

Casandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Aug 2025

4/10 Poor

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and had a great view. Event was going on that started blasting music at 6am
Stayed 2 nights in Sep 2025

6/10 Okay

Rhonda

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Check-in time was guaranteed to be 4:00, we got in our room at 5:30. The commode wouldn't flush. The location was good for walking to Huntington Field and Rock and Roll Hall of Fame.
Stayed 1 night in Sep 2025

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Staff was amazing. Brought us a microwave so my soncoykd warm up food. Accommodated early checkin and valet was prompt. Great stay !
Stayed 1 night in Sep 2025

10/10 Excellent

Bryan, Bellevue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and room was excellent got upgraded for being newly weds. Pool was very clean only downside was the rooftop bar is closed on sundays.
Stayed 1 night in Sep 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

jermayne, Rochester

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel with a group of 14 youth and reserved 8 rooms. The check-in process was seamless, and the staff went above and beyond to make everything smooth for us. Throughout our stay, the hotel staff were friendly, professional, and always willing to help. The hotel was very clean, and the rooms were well maintained. The youth really enjoyed the pool and weight room, and we all appreciated the beautiful scenery and stunning view of the city — truly unbeatable! The only downside was that the parking rate was a little too high and should be lowered $10-15, but aside from that, the experience was excellent. I would highly recommend this hotel for its service, cleanliness, amenities, and welcoming staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was not open. That was a disappointment as we were there celebrating my birthday
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory, Cherry Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel facilities were great. Great location for walking shopping and seeing attractions.
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne, Columbus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best hotel in Cleveland
Stayed 2 nights in Aug 2025

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, amenities
Clean rooms nice view
Stayed 3 nights in Aug 2025

8/10 Good

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time my son and I have stayed at the Hilton in downtown Cleveland. If you are visiting the Rock n Roll Hall of Fame or seeing a sporting event, it is the ideal place as you are in walking distance. As one would expect with a Hilton, the facilities, staff, and dining were all top notch. The one thing I did find odd... our room had no microwave. For $300+ a night, one would think rooms would have microwaves. There even appeared to be a space for one, but it was not there. I could not reheat food, which was inconvenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet was wonderful. Helpful staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cleveland Rocks

Great location and service. Lots going on while we stayed. Music, air show, car show, concert with awesome fireworks. Our view was perfect!
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff was very nice including the valets and front desk person during check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Sandy

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Lue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Eric

Traveled with family
Liked: Cleanliness, staff & service
Last stay there was a problem with an electrical outlet in the bathroom that I needed to use. Thus stay, there was no television remote in the room.
Stayed 1 night in Aug 2025

8/10 Good

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Travis

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was good until it wasn’t. Had a metal piece fall from the side door entrance hitting me in the shoulder and scratching my leg bringing blood. They offered me $200 towards my stay, very disappointed in this staff and lack of give a care.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a high quality hotel. Room was spacious and exceptionally clean. Everything you need including iron and ironing board were available in the room as well as tea and coffee. Toiletries were of high quality. View from room was lovely, overlooking Lake Erie. Hotel is within walking distance for Rock and Roll Hall of Fame, stadium and downtown. Staff were very helpful and pleasant. Would definitely recommend.
Stayed 2 nights in Aug 2025