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Embassy Suites by Hilton Cleveland Beachwood

3.5 star property

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Photo gallery for Embassy Suites by Hilton Cleveland Beachwood

Lobby
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Premium Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Room service
  • Laundry

Explore the area

Map
3775 Park East Dr, Beachwood, OH, 44122
  • Pinecrest Plaza Shopping
    ‪1 min drive‬
  • Legacy Village
    ‪5 min drive‬
  • Thistledown Racetrack
    ‪6 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Living area | TV

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Cleveland Beachwood

3.5-star Beachwood hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Embassy Suites by Hilton Cleveland Beachwood offers 216 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Beachwood hotel provides complimentary wired and wireless Internet access. Premium cable television is provided. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites by Hilton Cleveland Beachwood features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 5586 square feet (519 square meters) include conference space. This business-friendly hotel also offers multilingual staff, concierge services, and laundry facilities. Complimentary self parking is available on site.

Embassy Suites by Hilton Cleveland Beachwood is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Park East Bar & Grill - This restaurant specializes in American cuisine and serves dinner only.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Park East Bar & Grill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5,586 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 31 2025 to July 31 2025 (dates subject to change):
  • One of the swimming pools
  • Fitness facilities
The following facilities are closed on Thursday, Friday, and Saturday:
  • Children's pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Cleveland-Beachwood
Embassy Suites Hotel Cleveland-Beachwood
Beachwood Embassy Suites
Embassy Suites Beachwood
Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood Ohio
Embassy Suites Cleveland-Beachwood Hotel
Embassy Suites By Hilton Cleveland - Beachwood Ohio
Embassy Suites Hotel Cleveland
Embassy Suites by Hilton Cleveland Beachwood Hotel
Embassy Suites by Hilton Cleveland Beachwood Beachwood
Embassy Suites by Hilton Cleveland Beachwood Hotel Beachwood

Embassy Suites by Hilton Cleveland Beachwood Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 364 out of 1003 reviews
Rating 8 - Good. 199 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 121 out of 1003 reviews
Rating 2 - Terrible. 173 out of 1003 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty. No full length mirror. Heater not working properly. Breakfast was terrible
Stayed 1 night in Mar 2025

8/10 Good

Larelle

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beachwood Luxury Hotel

Great location it’s beautiful and the breakfast was amazing!!
Stayed 1 night in Feb 2025

2/10 Terrible

Chiquita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Vince

Business traveler
I just love it
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Brittany

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Anica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Jacob

Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Typical Embassy Suites experience

Good visit. Everything I expected from an Embassy Suites, good size room, comfortable bed, clean, good selection for breakfast, etc. Some negatives - congested front parking, only peach yogurt, shampoo & body gel empty. Would stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

arnetta

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This property does not go the extra mile for its client. For rooms that are almost $200 per night I expect my suite to be spotless, no old trash behind the pullout and broken springs in couch along with not enough towels and washcloths. Furthermore the buffet was basic, no bacon, no french toast, no berries with fruit and the female cook to order lady could not speak and understand English well. Therefore, my scrambled eggs with peppers, cheese and spinach was an omelet. There is NO hottub at this location and the pool was closed early at 830pm as opposed to the 10pm time posted on the door. Lastly, the evening reception was trash, no complimentary cocktails, and the hors d'oeuvres consisted of a fruit bar, pretzels, chips and dip and cheese squares. This Embassy customer service, housekeeping and presentations need improvement bad. Saddest part is this is a very nice facility but the upkeep is not there and the service is going down hill. I had not been here in almost 5 years and was really disappointed at the change. They must have all new staff and management. Hilton HQ need to send a new staff to this location and get things cleaned up and running smoothly. I was so disappointed.
Stayed 1 night in Feb 2025

4/10 Poor

Scott

Traveled with family
Disliked: Staff & service
We called front desk twice. Once for more blankets and pillows. Then in morning for more towels since there was 4 people that checked in but room was only set up for 2. They answered the phone both times and said would bring up but nothing ever got delivered.
Stayed 1 night in Mar 2025

10/10 Excellent

Anngela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Nicole Smith, Tracy

Business traveler, Traveled with partner
There was a note explaining why maid service wasn't provided that did not make sense. We enjoy our visit but the property is changing.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nicole

Stayed 2 nights in Feb 2025

10/10 Excellent

Javonte

Stayed 2 nights in Feb 2025

8/10 Good

Garland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

MITCHELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good
Stayed 1 night in Feb 2025

6/10 Okay

Karla

Traveled with group, Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Brittany

Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Tatyana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025