Wyndham Garden Westlake

4.0 star property

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Photo gallery for Wyndham Garden Westlake

Relax in a cozy lounge area with a fireplace and comfortable seating.
Enjoy a serene beach experience with access to the shore via a staircase.
Relax in a welcoming lobby with a seating area, stone fireplace, and comfortable furniture.
Relax in a stylish room with a large bed and pool view, featuring a comfortable armchair and table with a lamp.
Relax in a warm and inviting lounge area with a fireplace, comfortable seating, and a coffee table.

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • Room service

Explore the area

Map
1100 Crocker Road, Westlake, OH, 44145
  • Crocker Park
    ‪13 min walk‬
  • Huntington Beach
    ‪4 min drive‬
  • Westfield Great Northern Mall
    ‪11 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Poolside)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Wyndham Garden Westlake

Westlake hotel close to Crocker Park
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and conference space.
Wyndham Garden Westlake offers 267 accommodations with iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Wyndham Garden Westlake features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. This hotel offers access to a 24-hour business center.

Wireless Internet access is complimentary. Event facilities measuring 11001 square feet (1022 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Onsite self parking is complimentary.

Wyndham Garden Westlake is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Wyndham Garden Westlake has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 20 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,001 square feet of conference space
  • 24-hour business center

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 35 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 20.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
Wyndham Garden Westlake Hotel
Wyndham Garden Westlake Westlake
Wyndham Garden Westlake Hotel Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake

Wyndham Garden Westlake Reviews

Reviews

6.8
Rating 10 - Excellent. 334 out of 1025 reviews
Rating 8 - Good. 186 out of 1025 reviews
Rating 6 - Okay. 204 out of 1025 reviews
Rating 4 - Poor. 153 out of 1025 reviews
Rating 2 - Terrible. 148 out of 1025 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Q with the front desk is 5 stars. Knows how to make it a home away from home
Stayed 1 night in Apr 2025

6/10 Okay

Muhammad

Traveled with group
Disliked: Staff & service
Staff at checkout was very dry.
Stayed 1 night in Apr 2025

8/10 Good

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My walk to the room was kinda long
Stayed 1 night in Apr 2025

6/10 Okay

Donald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Kevin

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The property listing raves about the large indoor pool and Jacuzzi only for it to be under construction ...... My daughter's bday pool party was ruined
Stayed 2 nights in Apr 2025

8/10 Good

Emelly, HAYWARD

Stayed 1 night in Apr 2025

10/10 Excellent

Keith

Liked: Cleanliness
Stayed 2 nights in Apr 2025

2/10 Terrible

Edimaris

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rented the whole week for spring break for my family and when we got to the hotel we just found out the loll was close all week for maintenance that was the reason I rented the hotel with pool it was never a notification of pool being close for that week
Stayed 4 nights in Apr 2025

10/10 Excellent

Ali

Stayed 1 night in Mar 2025

2/10 Terrible

Leroy

Disliked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelsey

Stayed 1 night in Apr 2025

2/10 Terrible

Samantha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to switch rooms 3 times due to broken air conditioners and a situation next door (fighting, screaming, throwing things) that hotel management and security did nothing about despite multiple calls to the front desk. There was no housekeeping for the 2 days we were there. Other rooms sat large bags of trash that had accumulated into the hallways and they were never picked up all weekend. We were told twice there would be a manager “here tomorrow” and there never was. They were working a skeleton crew on a holiday weekend where at one point the “security guard” from the night before was working the front desk. The indoor pool was closed for the month despite saying it was open online when we booked. Worst hotel experience of my life and I travel a lot for work. I also stayed here before when it was a Dounle Tree by Hilton and the experience was much better. Now that it’s Wyndham Garden it’s absolute trash.
Stayed 2 nights in Apr 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it...
Stayed 1 night in Apr 2025

6/10 Okay

Venkat Pradeep

Liked: Cleanliness
It was good but there was no room service for the entirety of my stay
Stayed 3 nights in Apr 2025

8/10 Good

James

Stayed 1 night in Apr 2025

4/10 Poor

Matthew s

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Jeffrey

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had my room clean once when I stayed there for 9 days won’t even come in and give clean towels or take the trash out I had to put trash in hallway and there was food all over the hallway the place was a joke
Stayed 9 nights in Apr 2025

6/10 Okay

jennifer

Liked: Cleanliness, property conditions & facilities
As a second stay at this hotel, it was ok. Since then the hotel changer names, but still the same, arrived and didnt know the pool was closed for another week, that was the main reason i stayed. The room they put me in was pretty quiet. The next morning, breakfast, after 2 attempts standing at the wait to be seated, got seated, after being told that the buffet hot items serving heating elements were broke so they had to bring it from the back, ok no biggie, but got the food, eggs treated like they were cooked in peppers, sausage was spicy, budgies and gravy was cold, after breakfast, i had enough and left, all in all.. this place has potential, if everybody was in good working ordee. Not sure if I'll be back next time
Stayed 1 night in Apr 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

TAMMY

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is completely run down. Pool, jacuzzi and elevator all out of order. Convenience store is a few shelves of candy bars next to the front desk. Room was stripped with no drinking glasses, ice bucket. Even garbage cans had no liners. There was nothing in the room at all with the hotel name. No directions to contact desk, housekeeping, etc. Nobody in restaurant or lounge. Complete ghost town! Signs that say vending lead to empty areas. Do not stay here!
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Stayed 1 night in Apr 2025

10/10 Excellent

Hassan

Stayed 1 night in Apr 2025

6/10 Okay

Omda

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not like paying for breakfast as I have already paid for the room. It was not free.
Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We had room 423. Room was decent and clean. Bed was comfy. Our issue was that there was no lotion or body soap in dispenser. Tried calling down to front desk and was busy. Walked all the way down there. After a 5 min wait I was told to write my issue on a piece of paper and someone will attend to it which they never did. Other than that inconvenience I would recommend. Maybe short staffed I get it. But ignoring a guest issue isn’t cool
Stayed 1 night in Apr 2025

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025