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DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Terrace/patio
Room, Non Smoking | Living area | 55-inch flat-screen TV with cable channels, TV
1 bedroom, in-room safe, desk, blackout drapes
1 bedroom, in-room safe, desk, blackout drapes
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

Map
1111 Lakeside Avenue E, Cleveland, OH, 44114
  • Rock and Roll Hall of Fame
    ‪6 min walk‬
  • Huntington Bank Field
    ‪8 min walk‬
  • Progressive Field
    ‪14 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

City view

Deluxe Room, 1 Queen Bed

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(26 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed

1 bedroom, in-room safe, desk, blackout drapes

One King Bed

8.0 out of 10
Very good
(25 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(4 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King and One Sofa Bed

One King and One Sofa Bed | 1 bedroom, in-room safe, desk, blackout drapes

One King and One Sofa Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility)

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible (Mobility)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Queen Bed

1 bedroom, in-room safe, desk, blackout drapes

One Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Beds Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Two Queen Beds Non-Smoking

8.4 out of 10
Very good
(90 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Non Smoking

Room, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Room, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 Queen Murphy Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(32 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(33 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4-star hotel in Downtown Cleveland
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside offers 379 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 10389 square feet (965 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. A complimentary area shuttle within 1 miles is available for guests. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Stadium 3 Bar and Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Wired Bean - Onsite café. Open daily.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Stadium 3 Bar and Grill
  • Wired Bean

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 10 meeting rooms
  • 10,389 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Cleveland Downtown
DoubleTree Cleveland Downtown Lakeside
DoubleTree Hilton Cleveland Downtown
DoubleTree Hilton Cleveland Downtown Lakeside
DoubleTree Hilton Lakeside
DoubleTree Hilton Lakeside Hotel
DoubleTree Hilton Lakeside Hotel Cleveland Downtown
DoubleTree Lakeside
DoubleTree Hilton Cleveland Downtown Lakeside Hotel

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 388 out of 1209 reviews
Rating 8 - Good. 268 out of 1209 reviews
Rating 6 - Okay. 253 out of 1209 reviews
Rating 4 - Poor. 179 out of 1209 reviews
Rating 2 - Terrible. 121 out of 1209 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

In need of repairs and renovation

I always start with the positives. We chose this location due to its proximity to the Rock N Roll Hall of Fame. The location is good, the beds were comfortable, the one mile shuttle is convenient and most of the staff was amazing. They were professional, friendly and full of helpful suggestions. However, the property was really run down and in need of an update. Carpet was coming up in places, wallpaper was peeling…. Garbage was piled up in the hallways and laundry room. We assumed they were short staffed and let all of that go. What upset us more is we had continual difficulty with the key. It kept getting stuck and we would need to insert it several times to enter our room. When brought up to the desk, we received an apology we were informed of a trick to get it to work. Apparently, this was a common problem. Then, one night we could not enter our room at all. The staff was prompt in calling the engineer and it was quickly fixed. However, this is a safety issue. What if there had been a medical emergency or a parent left the room for a minute to get ice and was looked out? It was this incident that prompted me to write the review.
Stayed 3 nights in Apr 2025

4/10 Poor

kimberly

Stayed 4 nights in Mar 2025

8/10 Good

Kayle

Traveled with group
Liked: Staff & service, room comfort

5 Star Staff!!

Darneisha & Cane went above and beyond to help me with my difficult check in - Hotels.com messed up and never sent the updated itinerary for my reservation dates. They were extremely patient and friendly during the entire experience and over the next few days during our stay. The breakfast buffet servers were both fantastic as well. This location has fantastic staff in our opinion. They all were absolutely the reason why we would choose this location again. My only complaints are that the room could have been cleaner, especially in the bathroom on the floor stove the tub and along the walls. There was visible mold/ mildew growing on the ceiling above the shower that we didn't notice until our last night here. You could tell it had been cleaned before but needed further attention. The one bed frame had metal angle iron protruding which my friend hit her leg on, which cut and bruised her pretty bad. We made the front desk aware of both concerns at time of check out. Which they promptly said they were scheduling it to be looked at. Great convenient location for downtown and the Rock & Roll Hall of Fame.
Stayed 3 nights in Apr 2025

10/10 Excellent

Doug

Liked: Cleanliness
Stayed 2 nights in Apr 2025

4/10 Poor

Dianna

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Omg. HORRIBLE! I WILL NEVER BE BACK. First of all, I was doubled booked. I checked in using the app, I even confirmed with the front desk when I arrived. I went into the room, unlocked the door, to find someone already in it! I was so scared! I, female, traveling by myself, found a man already staying in my room. Do you know how scary that was. I immediately left and the front desk gave me a new room. And the new room was dirty and smelled like weed. Aside from that, the parking garage elevator doesn’t work, so you have to take the stairwell that smells like old pee. Corridors are so dirty. I’m glad I was only here for a convention so I only stayed at the hotel to sleep. But I will definitely not be back. Not worth the money.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredibly kind smiles and accommodating and rooms very clean. No complaints. Enjoyed my stay.
Stayed 1 night in Mar 2025

6/10 Okay

Kimberly

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Doubletree delight

I usually stay at the Doubletree when i attend events in Cleveland. Warm cookies are a special treat. It's within walking distance to the main venues so its convenient. But, the elevator to the garage is STILL not repaied which makes transporting luggage difficult and our room had a bad musty smell this last visit.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrii

Stayed 1 night in Apr 2025

6/10 Okay

Jilayne, Copley

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
First room we got had not been cleaned. Second room we got the door wouldn’t work properly. Third room we got was ok but aged and bathtub was stained. Staff was very nice though. Super friendly and seemed like they did want to help.
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Stayed 2 nights in Mar 2025

10/10 Excellent

shanti

Stayed 2 nights in Mar 2025

10/10 Excellent

Javier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly, but the walls of my room were paper thin and I could hear the neighbor coughing all night long. Also, the hotel is right next door to a freight train line and a municipal airport, too. Noise from every direction. And I was not at all impressed by the room. It was like I was back in 1970.
Stayed 1 night in Mar 2025

8/10 Good

Denise

Stayed 2 nights in Mar 2025

10/10 Excellent

Verdis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Saivon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Tanea

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The rooms weren’t very clean and first room tv didn’t work
Stayed 1 night in Mar 2025

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is extremely personable and helpful! The hotel is nice, if a bit dated.
Stayed 1 night in Mar 2025

8/10 Good

Lorraine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was amazing...Above and beyond! But beds were lumpy, rooms not very clean, hallways were dirty. And the cost of parking in their garage was extreme!! Especially since the gate never worked to exit the garage!! All you did was collect the entrance tickets!! Got a stack! Also the dining options sucked. Two of the four mornings we were there the dining was not open.
Stayed 3 nights in Mar 2025

6/10 Okay

Joyce

Liked: Staff & service
Disliked: Amenities
The elevator for the parking garage was not working. As a cosplayer from out of town, I had a large tote to bring into the hotel. Thankfully I had a friend to help me but I was actually supposed to be by myself. The hotel gave me $10 off per night, but I feel as though the parking should've been completely comped. Also, the room itself was not very clean. The bathroom had hair on the floor and the window sills were disgusting. The bed was clean so that was a plus. The elevators were unlcean as well. At least the cookies were good!
Stayed 2 nights in Mar 2025

6/10 Okay

Tracy

Liked: Staff & service
Disliked: Property conditions & facilities
I was very disappointed in the state of the hotel. First off, the garage elevator did not work and there was no sign when you go in to that effect. The information online does not say there is an Amtrak rail right behind the hotel and a small airport. So noisy. I had paid extra for breakfast and was not told that if I didnt pick up the vouchers and skipped breakdast, I would still be charged. The room was so run down. Wallpaper peeling, furniture chipped and scratched. The room smelled and was clean though. The windows were another story. So dirty. I have stayed at Double Tree before, I cannot recommend this location.
Stayed 3 nights in Mar 2025

4/10 Poor

Songul

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Overall it was okay room service didn’t come we had to request all the time that we stay it took them long time there was no hot water to take shower front desk staff was very friendly.
Stayed 3 nights in Mar 2025

8/10 Good

Chris, Panama City Beach

Stayed 3 nights in Mar 2025

2/10 Terrible

Tyson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Power went out and stairs didn’t have a emergency light
Stayed 4 nights in Mar 2025