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Quality Inn & Suites Richfield

2.5 star property

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Photo gallery for Quality Inn & Suites Richfield

Exterior
Indoor pool
Free daily continental breakfast
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
$87
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
4742 Brecksville Rd, Richfield, OH, 44286
  • Place, Cuyahoga Valley National Park
    ‪3 min drive‬
  • Place, Boston Mills Ski Resort
    ‪6 min drive‬
  • Place, Blossom Music Center
    ‪21 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(22 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Poolside

Standard Room, 2 Double Beds, Non Smoking, Poolside | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Poolside

7.0 out of 10
Good
(10 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Standard Room, 2 Double Beds, Non Smoking, Balcony | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(64 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Divided Room)

Suite, 1 King Bed with Sofa bed, Non Smoking (Divided Room) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Divided Room)

7.0 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Richfield

Richfield hotel close to Cuyahoga Valley National Park
Along with an indoor pool, this smoke-free hotel has a restaurant and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Quality Inn & Suites Richfield offers 216 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites Richfield features an indoor pool and a hot tub. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 15005 square feet (1394 square meters) include conference space. This family-friendly hotel also offers a vending machine, an arcade/game room, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn & Suites Richfield is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.
Quality Inn & Suites Richfield has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Hot tub
  • Indoor pool
  • Mini golf

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 15,005 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Hotel Richfield
Days Inn Richfield
Richfield Days Inn
Days Inn Richfield Hotel Richfield
Days Inn Richfield Ohio
Days Inn Richfield Hotel
Days Inn Suites Richfield
Quality Inn & Suites Hotel
Quality Inn & Suites Richfield
Quality Inn & Suites Hotel Richfield
Days Inn Suites by Wyndham Richfield

Quality Inn & Suites Richfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 323 out of 1000 reviews
Rating 8 - Good. 266 out of 1000 reviews
Rating 6 - Okay. 177 out of 1000 reviews
Rating 4 - Poor. 115 out of 1000 reviews
Rating 2 - Terrible. 119 out of 1000 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Kalani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

KERRY

Stayed 1 night in Aug 2025

2/10 Terrible

Denise

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unhappy and no linens!?

Single Mom booked a king room for myself and two sons. Two beds were not available but a king and double sofa sleeper with a divider was a good option. So we thought. There was no linen for the sleeper sofa. We had asked multiple times for bedding, twice at the front desk and then with the cleaning lady. It never was provided. Attempting to address this with the front desk, I was told I didn't book directly with them so I needed to address concerns with the site I booked with. Well hotels.com did nothing. They stated the manager Eddie advised we needed to PROVE we asked for linen. Seriously?! It was a booked king with double sleeper sofa and the room description clearly stated linens included. We shouldn't have needed to beg for bedding because after asking the second time, it's begging. None the less, neither hotels.com nor this hotel offered any kind of resolution and it ended up being escalated with Choice Hotels Corporate. I chose this hotel to reunite with 5 of my children but the amenities do not outweigh the inconveniences or the retched smell in the hallway.
Stayed 4 nights in Jul 2025

8/10 Good

Samantha

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities
Excellent choice for our family of four. Traveling for appointments at Cleveland Clinic. Roadwork made 20 minute trip into 35/45 minutes to CC. Dated but still entertaining. Secure location. Perhaps slightly understaffed in the housekeeping department? Honestly, no complaints.
Stayed 2 nights in Jul 2025

6/10 Okay

Aubrey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Outdated rooms. Shower didn't drain well. Excellent staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be staying again! Reasonable and good value. Comfy and clean rooms, breakfast was great
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Traveled with family
Liked: Staff & service
The property is showing wear. Shower hard to use. Towels sparse. Indoor pool area is very worn out. Should be monitored better. Breakfast was adequate. Bonus for apples and oranges. Don’t get a balcony room…it’s more money and overlooks the indoor pool area..lots of noise til 11pm. Although pictures online showed an outdoor pool it is abandoned and a total pit.
Stayed 2 nights in Jul 2025

8/10 Good

Douglas J

Stayed 1 night in Jul 2025

6/10 Okay

Ashlry

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Athena M.

Stayed 1 night in Jul 2025

8/10 Good

Marie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah, Lincoln Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the courtyard my kids had a blast !
Stayed 1 night in Jul 2025

4/10 Poor

Beverly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Loud, raucous partying in the parking lot outside my window through the night.
Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was far superior to others in its price range. It was very quiet and clean. The pool was nice, but the hot tub could have been hotter! The breakfast was hot and plentiful. We would definitely choose this hotel again.
Stayed 1 night in Jul 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Leiann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like to stay at this establishment. It is a great location for us - a mid-way point between Chicago & Washington DC. It is clean, affordable & has a nice breakfast. We have enjoyed the amenities-pool, hot tube & mini-golf during previous stays as well.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

8/10 Good

Mikenzi

Traveled with family
Liked: Staff & service, room comfort
Nice hotel. Great for kids
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems new, very clean, nice staff.
Stayed 1 night in Jun 2025

2/10 Terrible

Jim

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

I feel so broke up, I wanna go home...

We checked into our room to Discover the air conditioner didnt work when the average temp. was 95 outside.the tv remote didnt work. The toilet seat was broken and pinched your leg .The shower was unreal. As no matter what you set it at the water would change to hot and cold randomly scaulding you or freezing you constantly through out the shower. We changed rooms but had to sleep in separate beds because the were out of kings. The new room was by the pool. It reaked of chlorine. The air "sorta" worked. But the shower did the same thing, our key card wouldnt work and were kept up past 11pm with screaming kids at the pool. Breakfast was amusing eggs n sausage patties were served 3 days in a row with waffles being the other option. Whole trip was really sad really
Stayed 3 nights in Jun 2025

6/10 Okay

Adam

Traveled with family
Liked: Amenities
Disliked: Cleanliness
There's an indoor pool, hot tub, arcade, mini golf course, and a giant kid's play place! The breakfast buffet was pretty good. The cleanliness and staff could use some work. We got a different room then the pictures showed and described. The halls smelled terrible. Housekeeping didn't make our beds or give us more toilet paper.
9 hole Mini golf course
Stayed 2 nights in Jun 2025

4/10 Poor

Jessica

Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Casandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Kristy

Stayed 1 night in Apr 2025

4/10 Poor

Veronica

Traveled with family
Disliked: Cleanliness, amenities
This hotel looks like it was built in the 70’s and has not once been updated nor deep cleaned. Literally the carpets are original and appear to have never once been shampooed. Ceiling tiles in the lobby are bloated and discolored from water leakages. No elevator. Some doors simply don’t work. The shower backed up so bad that I turned off the water while I shaved my legs and it had only retreated by half. Corners and edges never vacuumed. AC unit dirty. The lounge and the pool concessions are both defunct. And one of the most insane things: all guests must wear a bright green wristband while staying at the property. What the actual…????!! Check in took like 15 minutes, complete with them taking an actual photocopy of my license and credit card. Booking this place was a HUGE mistake. I wish we had kept driving in our trip or even backtracked to a city to avoid this disgustingness.
Stayed 1 night in Jun 2025