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Crowne Plaza Cleveland at Playhouse Square by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cleveland at Playhouse Square by IHG

Breakfast, lunch and dinner served
Ballroom
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Parking available
$126
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
1260 Euclid Ave, Cleveland, OH, 44115
  • Progressive Field
    ‪6 min walk‬
  • Rocket Arena
    ‪6 min walk‬
  • Rock and Roll Hall of Fame
    ‪18 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(19 reviews)
  • 534 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Combined shower/tub, designer toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

8.8 out of 10
Excellent
(10 reviews)
  • 292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Accessible Tub)

Combined shower/tub, designer toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Accessible Bathtub (Accessible Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(83 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Room amenity

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Lake Erie View)

Room amenity

Standard Room, 1 King Bed (Lake Erie View)

9.0 out of 10
Wonderful
(44 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(7 reviews)
  • 411 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

8.8 out of 10
Excellent
(9 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Cleveland at Playhouse Square by IHG

3.5-star hotel in Downtown Cleveland
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Cleveland at Playhouse Square by IHG offers 204 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Crowne Plaza Cleveland at Playhouse Square by IHG features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 9 meeting rooms. Event facilities measuring 13079 square feet (1215 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge).

Crowne Plaza Cleveland at Playhouse Square by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Ghost Light Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ghost Light Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,079 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 per person
  • Valet parking fee: USD 49 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Crowne Plaza Cleveland at Playhouse Square by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 767 out of 1213 reviews
Rating 8 - Good. 246 out of 1213 reviews
Rating 6 - Okay. 120 out of 1213 reviews
Rating 4 - Poor. 46 out of 1213 reviews
Rating 2 - Terrible. 34 out of 1213 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Copre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need is in walking distance. No need to drive at all.
Stayed 2 nights in May 2025

10/10 Excellent

Taylor

Stayed 1 night in May 2025

10/10 Excellent

Shuchi

Stayed 3 nights in Apr 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Aquileo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sue

It was great!
Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Stayed 3 nights in May 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice - clean and comfortable. Great neighborhood. Walkable to many restaurants and venues.
Stayed 2 nights in May 2025

6/10 Okay

Shelly, Mineral wells

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room had gummies all around beds fridge was all dented microwave in lobby
Stayed 4 nights in Apr 2025

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was amazing. All of them were very nice. When we got to our room, we noticed stains on the sheet. So we ended up stripping it. The bathroom vanity was dirty and the shelf underneath was so dusty. Went to get in the shower and we didnt have any body wash, completely empty. The coffee pot didnt work. We ended up going down and getting coffee. A Very nice hotel just needs to pay attention to details in the rooms.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Erika

Stayed 1 night in May 2025

8/10 Good

Mary

Stayed 2 nights in May 2025

8/10 Good

Richard

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
Room was spacious, but in need of updating (e.g., frayed upholstery). Valet parking was expensive and poorly run. We waited for over a half hour to get the car back. The manager agreed to a credit, but processed the "credit" as an additional charge. It took several days, texts and phone calls to get the billing straightened out. Disappointing.
Stayed 1 night in Apr 2025

2/10 Terrible

Briana

Stayed 1 night in May 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the workers were very friendly. The location was perfect in downtown as you were able to walk just about anywhere. We walked to progressive field from here and it took about 10 minutes. The only bad thing I can say is the walls are very thin in between rooms. We had people come back in the next room over at 2am and they were very loud and you could hear every word they said. Had to end up calling security, who took care of problem. As I know thats not the hotels fault, it's just something to be aware of when you book here.
Stayed 1 night in May 2025

10/10 Excellent

Anand

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

We were sick the entire time we were in Cleveland. The staff was accomodating and helpful and provided additional cleanup services for our room and a late checkout. The room itself was clean, quiet and comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Qasim

Stayed 1 night in May 2025

8/10 Good

Marilyn H, Highlands Ranch

Liked: Cleanliness, staff & service, property conditions & facilities
Special thanks to Latoya who so warmly welcomed my sister and me to Crowne Plaza at Playhouse Square. The room was great but we weren't able to get it cool enough (we like REALLY cool rooms for sleeping). Beds were very comfortable, room and bathroom super clean. Everyone was friendly and helpful. The valet service was prompt and courteous. And we were able to walk to the play "Shucked". So much to do nearby or an easy car drive away. Cleveland rocks at the Crowne Plaza at Playhouse Square.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brittani

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025