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Best Western Airport Inn & Suites Cleveland

2.5 star property

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Photo gallery for Best Western Airport Inn & Suites Cleveland

Exterior
Indoor pool
Business center
In-room safe, desk, laptop workspace, blackout drapes
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym
$100
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
16501 Snow Rd, Brook Park, OH, 44142
  • I-X Center
    ‪5 min drive‬
  • Baldwin Wallace College
    ‪6 min drive‬
  • NASA Glenn Research Center
    ‪7 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

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Lobby

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4.0 out of 5, Very Good, 1,731 reviews
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About this property

Best Western Airport Inn & Suites Cleveland

Brook Park hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Airport Inn & Suites Cleveland offers 64 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brook Park hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Airport Inn & Suites Cleveland features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Airport Inn & Suites Cleveland is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (38 inches high)
  • Pool hoist on site
  • Portable shower seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not offer airport transportation service on Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00
  • Crib (infant bed) fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Airport
Best Western Airport Inn
Best Western Airport Inn Cleveland Brook Park
Best Western Airport Inn Cleveland
Best Western Airport Cleveland Brook Park
Best Western Airport Cleveland
Best Western Brook Park
Best Western Airport Hotel Brook Park
Brook Park Best Western
& Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel
Best Western Airport Inn & Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Best Western Airport Inn & Suites Cleveland Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 484 out of 1042 reviews
Rating 8 - Good. 271 out of 1042 reviews
Rating 6 - Okay. 128 out of 1042 reviews
Rating 4 - Poor. 79 out of 1042 reviews
Rating 2 - Terrible. 80 out of 1042 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

margaret brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Newly renovated rooms are really nice. They are still working on the hallways and lobby. Very nicely ce place
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Served it's purpose and front counter dude was cool...no complaints
Stayed 1 night in Jun 2025

8/10 Good

Calvin

Traveled with family
Liked: Cleanliness, amenities
Nice room clean but there was a musty smell coming from the air conditioner.
Stayed 1 night in Jun 2025

6/10 Okay

Brett

Traveled with family

June 20

Hotel was still under renovation. Bed was comfortable but I was facing the road and the car noise was loud unless the A/C fan was on high to drown it out. The shuttle fan was prompt at 4am for pickup to the airport. I left early so I did not get to try the breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

ANAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent.. we had late night check-in and waited slightly longer for staff to come. Everything else was awesome
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they had a shuttle service to the airport very early.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. All we're very helpful.
Stayed 1 night in Jun 2025

8/10 Good

Carolina, CARY

Stayed 1 night in Jun 2025

4/10 Poor

Glen

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was accommodating and nice. The property needs updates and appears neglected. The floors were dirty and the elevator was in poor condition. The room was not fresh and the AC was very noisy. I noticed they seem to be painting the interior of the hotel which should help.
Stayed 1 night in Jun 2025

8/10 Good

Fran

Traveled with partner
Disliked: Property conditions & facilities
Shower water got all over floor
Stayed 1 night in Jun 2025

4/10 Poor

Darien

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Place was not very clean. There were dirt specs on the one comforter and literally a big blood stain on the other. They made us walk down the bloody comforter to the lobby and obtain a new one. There was also a cockroach in the lobby.
Stayed 1 night in Jun 2025

10/10 Excellent

rocco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

liz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice decor. The conditioner dispenser was empty. But otherwise a good value!
Stayed 1 night in Jun 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable option for dinner and Shuttle to the airport made this a great stay night before a flight.
Stayed 1 night in Jun 2025

6/10 Okay

Crystal

Business traveler
Disliked: Cleanliness, property conditions & facilities
The hotel was going their renovation i think in the front lobby but didn't look inviting. The staff were friendly but didn't explain that i needed to let them know upon check in that i needed an airport transfer. Luckily they worked me as that was the main reason I had chosen this hotel. The breakfast was good and had several choices. They upgraded me to a suite which was nice but the kitchenette was old and didn't look clean although it might have been.
Stayed 1 night in Jun 2025

8/10 Good

Teresa

Stayed 1 night in Jun 2025

8/10 Good

laura

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel was under a bit of construction so didn't appear super clean in lobby and halls but I imagine that once they are finshed, it'll be nice. The rooms were very clean and comfortable. Quiet in the rooms and several food choice near by. Close to the airport with a shuttle. Staff was very friendly and accomodating of any needs. Most folks were staying for airport trips the next morning. Would stay again.
Stayed 2 nights in Jun 2025

6/10 Okay

Cindy

Disliked: Property conditions & facilities
Hotel is not in good condition
Stayed 1 night in Jun 2025

10/10 Excellent

Juliana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Everlyne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jun 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
It had the space and cleanliness and convenience I desired
Stayed 1 night in Jun 2025

6/10 Okay

Aaron

Stayed 1 night in Jun 2025

8/10 Good

Ruth, Renfrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for airport, has airport shuttle.
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in
Stayed 1 night in Jun 2025