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Real Inn Ciudad Juárez by the USA Consulate

4.0 star property

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Photo gallery for Real Inn Ciudad Juárez by the USA Consulate

Outdoor banquet area
Outdoor pool, sun loungers
Building design
Interior entrance
Daily buffet breakfast (MXN 324 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Breakfast available
  • Gym
$93
includes taxes & fees
Oct 10 - Oct 11

Explore the area

View in a map
Boulevard Teofilo Borunda 6941, Ciudad Juárez, CHIH, 32617
  • Place, Central Park
    ‪3 min walk‬
  • Place, Plaza Las Misiones
    ‪17 min walk‬
  • Place, American Consulate
    ‪2 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Dos Camas

Deluxe Dos Camas | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Dos Camas

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | 1 bedroom, premium bedding, in-room safe, desk

Deluxe King

7.8 out of 10
Good
(78 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite

7.6 out of 10
Good
(8 reviews)
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Master

Suite Master | 1 bedroom, premium bedding, in-room safe, desk

Suite Master

8.6 out of 10
Excellent
(4 reviews)
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Real Inn Ciudad Juárez by the USA Consulate

4-star Ciudad Juárez hotel close to American Consulate
This smoke-free hotel features an outdoor pool, a restaurant, and a health club. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a conference center, and a business center.
Real Inn Ciudad Juárez by the USA Consulate offers 146 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

Real Inn Ciudad Juárez by the USA Consulate features an outdoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 9 meeting rooms. This eco-certified hotel also offers a terrace, tour/ticket assistance, and laundry facilities. A complimentary area shuttle within 5 kilometers is available for guests. Onsite self parking is complimentary.

Real Inn Ciudad Juárez by the USA Consulate is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Stock Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Blue Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 324 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 324 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Camino Real Ciudad Juarez Hotel Ciudad Juarez
Hotel Real Inn Ciudad Juárez
Hotel Real Inn Juárez
Real Ciudad
Real Juárez
Real Inn Ciudad Juárez Ciudad Juarez
Real Inn Ciudad Juárez
Real Ciudad Juárez Ciudad Juarez
Real Inn Ciudad Juárez Hotel Ciudad Juarez
Real Ciudad Juárez
Real Inn Ciudad Juárez Hotel
Real Inn Ciudad Juárez
Real Inn Ciudad Juárez by the USA Consulate Hotel
Real Inn Ciudad Juárez by the USA Consulate Ciudad Juárez
Real Inn Ciudad Juárez by the USA Consulate Hotel Ciudad Juárez

Reviews

Real Inn Ciudad Juárez by the USA Consulate Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 538 out of 1168 reviews
Rating 8 - Good. 222 out of 1168 reviews
Rating 6 - Okay. 160 out of 1168 reviews
Rating 4 - Poor. 107 out of 1168 reviews
Rating 2 - Terrible. 141 out of 1168 reviews

Reviews

2/10 Terrible

RAQUEL

Disliked: Staff & service, property conditions & facilities
Air conditioner was not functioning and the room was hot. Changed to another room and still the AC was blowing hot air and the reception lady said AC were motion sensor; therefore we had to be moving around the room in order for the AC to blow cool air. Will not be staying again!!!
Stayed 1 night in Jun 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Fernando

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a comfortable place

AC not working. Got moved from a king size room to a double full size beds. Also AC not working in that room. The sheets had blood stains. The towels were extremely old and stained. The pool had a terrible smell and very dirty.
Stayed 1 night in Jul 2025

2/10 Terrible

cynthia

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Their no ac the room felt super hot and went to ask the office to fix it. Supposedly they sent maintenance but my room felt hot.
Stayed 2 nights in Jul 2025

2/10 Terrible

Armando

Disliked: Property conditions & facilities
I didn’t like there was no A/C and lady told me after checking in
Stayed 1 night in Jun 2025

10/10 Excellent

Polo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Annel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel should be closed
Stayed 1 night in Jun 2025

6/10 Okay

Soledad

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

2/10 Terrible

Sebastian

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff told us that the a/c was not working and that they was nothing to do about it. They did not give us our refund. Horrible experience.
Stayed 1 night in Jun 2025

2/10 Terrible

Grecia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C was not working, and staff seemed to not care, and they were also aware of the issue and didn't let us know upon check-in. Working on getting a refund that seems to have gotten nowhere because there's apparently never a manager on site that can help with issuing a refund.
Stayed 2 nights in Jun 2025

8/10 Good

Raul

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Juan

Stayed 1 night in Jun 2025

2/10 Terrible

Jorge

Disliked: Amenities
Nothing was unique or different, A/C was horrible and towels were dirty. Plus it has an unpleasant smell from air conditioner. I also had to call for an iron and ironing board, i had to call a second time because the iron didn't work.
Stayed 1 night in Jun 2025

6/10 Okay

JOSE JOEL

Liked: Amenities
Los aires en el cuarto no funcionaban y estabamos a 101° ese día. La noche fue eterna de no poder dormir por el calor.
Stayed 1 night in Jun 2025

10/10 Excellent

Felix

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable. Gracias por sus atenciones.
Stayed 1 night in Jun 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Fernando

Disliked: Cleanliness, amenities, property conditions & facilities
El aire no sirvia tuve que buscar donde quedarme
Stayed 1 night in Jun 2025

2/10 Terrible

Barbara

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, I didn't even stay there. I left to a different one and went and picked up my things the next day
Stayed 1 night in Jun 2025

8/10 Good

alfonso

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Marlene

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room very clean,but no a/c in the room
Stayed 1 night in Jun 2025

2/10 Terrible

Rocio, Socorro

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
La peor experiencia. No había aire acondicionado, estaba exageradamente caliente. Traté de cancelar pero la recepción no ayudó en nada. Como pagué a travez de expedía no me quisieron ayudar. El cuarto no tenía secadora de pelo. Las toallas de baño estaban viejas, percudidas, y deshiladas . La cortina del baño está en deplorable condiciones igual que las toallas. El refrigerador no funcionaba. No había para café en el cuarto. Las almohadas planas y un cojín todo desolado!! Jamás me vuelvo a quedar ahí.
Stayed 1 night in Jun 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Lovely
Stayed 1 night in Jun 2025

6/10 Okay

Paulina

Stayed 2 nights in Jun 2025

4/10 Poor

ana

Disliked: Staff & service
Ac room never work I let staff know but it didn’t help
Stayed 1 night in Jun 2025

4/10 Poor

gisela

Disliked: Property conditions & facilities
Conveniently close to airport. AC was not working, restroom was not clean, bed was uncomfortable.
Stayed 1 night in Jun 2025