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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property

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Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

Relax in a spacious room with a large bed, a comfortable chair, and a beautiful view of the outdoors.
Krystal Urban Hotels features a symmetrical facade with a central entrance and arched windows.
Relax in our spacious lobby with a central seating area and comfortable seating options.
Relax in a spacious living area with a comfortable sofa, coffee table, and flat-screen TV above a fireplace.
Relax in a stylish lobby with a seating area, featuring three armchairs and a round table.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Plaza Las Misiones
    ‪19 min walk‬
  • Star Medica Hospital Ciudad Juarez2
    ‪2 min drive‬
  • American Consulate
    ‪3 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(73 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

8.4 out of 10
Very good
(66 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

In-room safe, desk, blackout drapes, soundproofing

Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Quadruple Room Standard

In-room safe, desk, blackout drapes, soundproofing

Quadruple Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Relax in a stylish outdoor lounge area with comfortable seating and a serene atmosphere.

Real Inn Ciudad Juárez by the USA Consulate

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (1032)
$90 nightly
The price was $105
The price is $90 total
includes taxes & fees
Real Inn Ciudad Juárez by the USA Consulate

About this property

Krystal Urban Ciudad Juárez by US Consulate

Ciudad Juárez hotel close to Star Medica Hospital Ciudad Juarez2
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Krystal Urban Ciudad Juárez by US Consulate features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Krystal Urban Ciudad Juárez by US Consulate is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Krystal Urban Ciudad Juárez by US Consulate has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MXN 475.80 for adults and MXN 475.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 475.8 for adults and MXN 475.80 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1064 out of 1597 reviews
Rating 8 - Good. 246 out of 1597 reviews
Rating 6 - Okay. 135 out of 1597 reviews
Rating 4 - Poor. 67 out of 1597 reviews
Rating 2 - Terrible. 85 out of 1597 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente !
Stayed 5 nights in Apr 2025

8/10 Good

Daniel

Stayed 1 night in Apr 2025

10/10 Excellent

Hiram, Lake Stevens

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, muy limpio y el personal es muy amable y hospitalario. Al hacer check in me hicieron un upgrade a una suite muy espaciosa, lo cual fue una sorpresa. El hotel está muy bien ubicado, cerca del consulado y centro comercial, y muy céntrico para mis necesidades. El buffet de desayuno es muy bueno también. La única sugerencia es que deberían tener máquina de hielo en los pisos y un refrigerador pequeño y microondas en las habitaciones.
Stayed 2 nights in Apr 2025

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Fortino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how clean and quiet the place was. House keeping is very friendly and helpful I will definitely stay here again
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and comfortable and located close to the airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacquelene

Very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Stayed 1 night in Mar 2025

10/10 Excellent

Hector

Business traveler, Traveled with partner
Liked: Amenities
Very good very good very good
Stayed 1 night in Apr 2025

10/10 Excellent

Armando Escobosa

Stayed 5 nights in Mar 2025

10/10 Excellent

Brett, Chandler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about the property. The only issue I had was when I asked for the cost of the buffet they missed quoted the price so I was surprised when I got the bill. It wasn’t by a large amount and it wasn’t a huge problem but if you’re gonna tell somebody how much something cost you should give the accurate price
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan, Lexington

Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Gladys

Stayed 1 night in Mar 2025

2/10 Terrible

cristobal

Stayed 1 night in Mar 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Javier

Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El gerente y el personal fueron increíblemente amables y atentos durante mi estadía, lo que hizo que mi experiencia de viaje fuera realmente placentera las personas del restaurant muy amables , servicio de calidad.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Miroslava

Stayed 1 night in Mar 2025

10/10 Excellent

Yesenia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the service very clean rooms , housekeepers very polite and helpful , very quiet Ac works perfect , I really recommend this hotel
Stayed 11 nights in Mar 2025

8/10 Good

Brooke, Severna Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not express how amazing the staff was here. From making sure that we were comfortable and giving us directions to actually taking the time to talk and learn our meals. It was quiet amazing
Stayed 14 nights in Mar 2025

10/10 Excellent

Bertha m

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
😃
Stayed 1 night in Mar 2025

6/10 Okay

Analuci

Business traveler, Traveled with partner
Property was OK close to restaurants mall walking distance.but what I didn’t like about the hotel is that they didn’t have microwave in the room no fridge and on the page it does say it has fridge in microwave. Also, if you want coffee, you need to ask for a package if not, you don’t have it in the room ,if you ask for something that you needed in the room like towels you need to go all the way to the front desk to get them they don’t have room service for that type of thing only if you wanted to order something from the r restaurant… the restroom was great. Good service bar was great. Good service.
Stayed 4 nights in Mar 2025