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ibis Juarez Consulado

3.0 star property

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Front of property
Lobby lounge
Front of property
Lobby lounge
Standard Double Room, 2 Double Beds | 1 bedroom, blackout drapes, soundproofing, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Laundry
  • Housekeeping
  • Parking included
$73
includes taxes & fees
Sep 26 - Sep 27

Explore the area

View in a map
Prol Ramon R Lara 8930 3 And, Av Paseo De La Victoria, Ciudad Juárez, CHIH, 32500
  • American Consulate
    ‪3 min walk‬
  • Plaza Las Misiones
    ‪3 min walk‬
  • Star Medica Hospital Ciudad Juarez2
    ‪5 min walk‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | 1 bedroom, blackout drapes, soundproofing, free WiFi

Standard Double Room, 2 Double Beds

7.8 out of 10
Good
(48 reviews)
  • 193 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, blackout drapes, soundproofing, free WiFi

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(210 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

Hotel Conquistador Inn By US Consulate

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, 2,155 reviews
Hotel Conquistador Inn By US Consulate

About this property

ibis Juarez Consulado

3-star hotel in Consulado
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Ibis Juarez Consulado offers 140 accommodations with hair dryers and complimentary toiletries. 26-inch LCD televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 3-star property.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Ibis Juarez Consulado is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
OOPEN PASTA AND GRILL - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
LOBBY BAR - Onsite lobby lounge.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 269 for adults and MXN 135 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LOBBY BAR
  • OOPEN PASTA AND GRILL

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (45 inch wide door)
  • Low-height counter and sink (47 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
Welcoming dogs and cats only
1 total (up to 66 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 269.00 for adults and MXN 135.00 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Juarez
Ibis Juarez Consulado
Ibis Juarez Consulado Ciudad Juarez
Ibis Juarez Consulado Hotel
Ibis Juarez Consulado Hotel Ciudad Juarez
ibis Juarez Consulado Hotel
ibis Juarez Consulado Ciudad Juárez
ibis Juarez Consulado Hotel Ciudad Juárez

ibis Juarez Consulado Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 632 out of 1409 reviews
Rating 8 - Good. 354 out of 1409 reviews
Rating 6 - Okay. 197 out of 1409 reviews
Rating 4 - Poor. 104 out of 1409 reviews
Rating 2 - Terrible. 122 out of 1409 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Cristian Ivan

Stayed 8 nights in May 2025

2/10 Terrible

ramses

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and the hotel are not like the pictures showed. The rooms are very small and old
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice stay. Rooms were clean, breakfast buffet was good and the staff was nice, friendly, and helpful. Everything we needed was in a 10 minute walking distance. Transportation was readily available.
Stayed 4 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 11 nights in May 2025

6/10 Okay

Blanca Cristel

Traveled with family and small children, Business traveler, Traveled with pets
Disliked: Cleanliness
Tuvimos una mala experiencia en general. Lo único positivo fue la ubicación, ya que está muy cerca de todos los sitios importantes para realizar trámites migratorios. También nos gustó la comida del restaurante del hotel y del restaurante frente a este, además de las opciones disponibles a través de Rappi. Los taxis afuera del hotel fueron muy prácticos, y hay una plaza justo cruzando el puente peatonal. Sin embargo, el hotel estaba muy sucio desde el primer momento. Había cabello por todos lados, tanto en los pasillos como en la habitación al llegar. Tuve que comprar mis propios productos de limpieza porque estaba en pésimas condiciones, a pesar de que hice una solicitud previa para que se cuidara ese aspecto debido a una condición de salud de mi hija. El personal fue muy grosero y poco capacitado en atención al cliente, con excepción de dos señoras mayores que trabajan en el restaurante, quienes fueron amables. El trato del resto del equipo, especialmente en cocina, fue tan incómodo que decidimos no consumir el desayuno que ya habíamos pagado. Además, el agua de la regadera y lavamanos generaba hongos rápidamente, lo cual es una clara señal de falta de higiene. Por si fuera poco, desarrollé dermatitis debido a la mala calidad del agua, y aún no se me ha curado, lo cual ha sido muy molesto y preocupante. Debido a todo esto, tuve que acortar mi reservación, y aun así el hotel se negó a reembolsar siquiera las comidas que ya no consumiríamos durante los días restantes.
Stayed 14 nights in May 2025

10/10 Excellent

Otoniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good conditions, close areas, kind staff.
Stayed 6 nights in May 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y trato!
Stayed 2 nights in May 2025

10/10 Excellent

Javier

Good service
Stayed 8 nights in May 2025

2/10 Terrible

Rafael, Aurora

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bed was falling apart
Stayed 7 nights in May 2025

6/10 Okay

Iris

Business traveler
Disliked: Room comfort
Stayed 9 nights in May 2025

10/10 Excellent

Elizabeth

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend nice hotel 😍😍
Stayed 4 nights in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
perfecto rodo
Stayed 7 nights in May 2025

2/10 Terrible

Alejandrina

Disliked: Staff & service, property conditions & facilities
A/C not working properly. They finality fix it and worked for a few hours only
Stayed 8 nights in Apr 2025

6/10 Okay

Yanire, Chaparral

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The rooms are too small, but it is closed to restaurants and department stores
Stayed 1 night in Apr 2025

8/10 Good

Dulce

Disliked: Amenities
Las toallas del hotel no estaban muy bien tampoco tienen refrigerador ni microwave en los cuartos pero todos los trabajadores del hotel ibis son muy amables yo estube ahí por varios días tambien el hotel está súper cerca del consulado yo tube 4 citas y a todas me fui caminando.tambien me gusto que durante que yo estuve ahí habia otras personas que fueron a lo mismo que yo y por las tardes nos bajabamos a platicar eso fue una linda experiencia tambien los miercoles tienen musica en vivo en el lobby es muy divertido si recomendaria el hotel ibis porque como les mencione todas las citas estan super cerca.
Stayed 12 nights in Apr 2025

8/10 Good

Jose Guadalupe

Stayed 6 nights in Apr 2025

6/10 Okay

Veronica

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Was ok is really high price and the quality is poor the lady’s at the front desk was really nice and helpful
Stayed 5 nights in Apr 2025

8/10 Good

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is in a very good location. I feel safe very easy access to embassy.
Stayed 1 night in Apr 2025

10/10 Excellent

Pedro

Stayed 8 nights in Apr 2025

8/10 Good

Yovanni

Stayed 3 nights in Apr 2025

10/10 Excellent

Madai

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The beds are very comfortable, cozy and clean , the bath was small but ok,the food at the restaurant was different every and delicious, the staff always friendly and helpful, is very close to the USA consulate and it feels safe to walk to the nearest wall. Is a great option and the price is good .
Stayed 5 nights in Apr 2025

10/10 Excellent

John Paul

Liked: Amenities
Clean, laid-back quiet
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisbeth

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby everything
Stayed 6 nights in Apr 2025