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Hotel Lucerna Ciudad Juarez

4.5 star property

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Photo gallery for Hotel Lucerna Ciudad Juarez

Front of property - evening/night
Lucerna Select, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
Reception
Business center
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Parking included
  • Housekeeping
$100
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200
  • Place, Plaza de las Americas
    ‪3 min walk‬
  • Place, Paso del Norte International Bridge
    ‪4 min drive‬
  • Place, American Consulate
    ‪10 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(36 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, Balcony

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Lucerna Select, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Lucerna Select, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Lucerna Ciudad Juarez

4.5-star Ciudad Juárez hotel steps from Hospital de la Mujer
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and 24-hour room service.
Hotel Lucerna Ciudad Juarez offers 138 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hotel Lucerna Ciudad Juarez features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and a meeting room. This luxury hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Hotel Lucerna Ciudad Juarez has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Acueducto - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acueducto

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 7 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The deposit amount is equivalent to 1 night if paid in cash.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 635 out of 1015 reviews
Rating 8 - Good. 132 out of 1015 reviews
Rating 6 - Okay. 98 out of 1015 reviews
Rating 4 - Poor. 71 out of 1015 reviews
Rating 2 - Terrible. 79 out of 1015 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Stayed 2 nights in Jun 2025

10/10 Excellent

Karla

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great view and nice property
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
El personal es increíble
Stayed 3 nights in Jul 2025

4/10 Poor

Juan

Traveled with partner
Disliked: Cleanliness
We have stayed at this hotel several times and the staff is always nice and extremely professional. However on July 5 our one night stay was not good. Our room (719) had a very bad damp/not clean smell. There was evidence of previous leaking in a few spots in the ceiling and the sheets and carpet had the same smell. It doesn’t appear that the room had been recently used or cleaned in a while. We slept with the balcony open in triple digit heat just to air it out.
Stayed 1 night in Jul 2025

2/10 Terrible

Angel Enrique

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were very dirty. Not recommended to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Loved the service, room was really clean and really enjoyed the pool. I will come back!
Stayed 1 night in Jun 2025

10/10 Excellent

Mariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super safe
Stayed 2 nights in Jun 2025

6/10 Okay

Antonio

Stayed 1 night in Jun 2025

10/10 Excellent

Raul

Liked: Cleanliness
Nomás k avía poca sangre en la carpeta
Stayed 1 night in Jul 2025

6/10 Okay

Eliseo

Traveled with partner
Liked: Cleanliness
Staff management in the pool area disrespectful. I am not sure if I will stay again in this place.
Stayed 1 night in Jun 2025

4/10 Poor

MIGUEL

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Room had no fridge, dirty towels, carpet looked old and outdated, iron board and iron broken, no hand towels, first floor carpet by the elevator had a good amount of stains looked like old blood stains.
Stayed 1 night in Jul 2025

10/10 Excellent

Manuel

Stayed 1 night in Jul 2025

10/10 Excellent

Bryan

Stayed 2 nights in Jun 2025

10/10 Excellent

Lizbeth

Stayed 1 night in Jun 2025

10/10 Excellent

Karen Adali

Traveled with family
bien
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very professional staff
Stayed 1 night in Jun 2025

10/10 Excellent

Angel

Stayed 3 nights in Jun 2025

4/10 Poor

marco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Me quedo cada rato y cada vez estan peor los cuartos viejos y sucios al parecer voy a buscar otras opciones y aparte ya se me hace caro para lo que ya no es las almohada sucias y percudidas el baño nonservia la regadera ya ni shampoo tenia la alfombra sucia
Stayed 1 night in Jun 2025

2/10 Terrible

Jose

Stayed 1 night in Jun 2025

10/10 Excellent

Viry

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Antonio

Stayed 3 nights in Jun 2025

2/10 Terrible

Sebastian

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
terrible! no servía el clima. no me poder quedar la noche, me tuve que regresar a mi casa porque era imposible dormir con el calor.
Stayed 1 night in Jun 2025

10/10 Excellent

Mustafa

Stayed 5 nights in Jun 2025

10/10 Excellent

jaime

Stayed 1 night in Jun 2025

6/10 Okay

Hector, Houston

Disliked: Cleanliness
The Roma are a little beatb down and the ac doesnt cool properly. Staff is amazing though and the pool is great. Rio Grande mall within two blocks and a lot of restaurant around.
Stayed 4 nights in Jun 2025