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Hotel Lucerna Ciudad Juarez

4.5 star property

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Photo gallery for Hotel Lucerna Ciudad Juarez

Front of property - evening/night
Property video
Business center
Front of property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Parking included
  • Housekeeping
$106
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200
  • Place, Hospital de la Mujer
    ‪2 min walk‬
  • Place, Plaza de las Americas
    ‪3 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪12 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(36 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, Balcony

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Lucerna Select, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Lucerna Select, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Lucerna Ciudad Juarez

4.5-star Ciudad Juárez hotel steps from Hospital de la Mujer
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and 24-hour room service.
Hotel Lucerna Ciudad Juarez offers 138 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hotel Lucerna Ciudad Juarez features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and a meeting room. This luxury hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Hotel Lucerna Ciudad Juarez has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Acueducto - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acueducto

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 7 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The deposit amount is equivalent to 1 night if paid in cash.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Reviews

Hotel Lucerna Ciudad Juarez Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 642 out of 1006 reviews
Rating 8 - Good. 128 out of 1006 reviews
Rating 6 - Okay. 94 out of 1006 reviews
Rating 4 - Poor. 69 out of 1006 reviews
Rating 2 - Terrible. 73 out of 1006 reviews

Reviews

10/10 Excellent

Cid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente locación y servicio
Stayed 1 night in Aug 2025

10/10 Excellent

Nubiag

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention
Stayed 2 nights in May 2025

8/10 Good

Carlos

Traveled with family and small children, Business traveler
Too noisy and the smell in the room was awful
Stayed 1 night in Aug 2025

8/10 Good

Alberto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the rooms. Just a little more friendly front desk please.
Stayed 1 night in Aug 2025

10/10 Excellent

Leobardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional performance and service
Stayed 1 night in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool, helpful and friendly staff, comfortable bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Aug 2025

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom wasn’t very clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Graciela

Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Antonio

Stayed 1 night in Aug 2025

10/10 Excellent

Nolberto

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2025

10/10 Excellent

Antonia

Stayed 2 nights in Aug 2025

10/10 Excellent

Saul

Stayed 1 night in Jul 2025

4/10 Poor

Alfredo, pasadena

Traveled with family
Liked: Staff & service
No hot water in the hotel. Expensive alcoholic drinks. Wind gushing trough window cracks
Stayed 1 night in Jul 2025

2/10 Terrible

Jessica

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Place is so dirty and disgusting! I rented out 2 rooms both were absolute trash there was bugs on sofá
Stayed 1 night in Jul 2025

8/10 Good

Francisco

Liked: Amenities
Clean place
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Ramon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is good upgrade was good only thing wrong no hot water
Stayed 1 night in Jul 2025

10/10 Excellent

Angelo

Stayed 4 nights in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 2 nights in Jul 2025

6/10 Okay

Raul

Liked: Cleanliness, staff & service
I've stayed here for years but this hotel seem to be dropping in quality a little bit. the hot tub hasnt worked the last 3 times ive stayed. the bed we had in our room was broke it kept poping out of the bed rail or clank everytime we moved. the room had a funky smell. The service is always great.
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Liked: Amenities
Hoy
Stayed 1 night in Jul 2025

10/10 Excellent

Adan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025