See all properties

Four Points by Sheraton Ciudad Juárez

3.5 star property

Choose dates to view prices

Photo gallery for Four Points by Sheraton Ciudad Juárez

Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
Lobby lounge
Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Breakfast available
$123
includes taxes & fees
Oct 11 - Oct 12

Explore the area

View in a map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juárez, CHIH, 32349
  • Place, Paso del Norte Cultural Center
    ‪15 min walk‬
  • Place, Paso del Norte International Bridge
    ‪6 min drive‬
  • Place, American Consulate
    ‪9 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 278 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Traditional Room, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property - evening/night

Hotel Lucerna Ciudad Juarez

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 1,020 reviews
Hotel Lucerna Ciudad Juarez

About this property

Four Points by Sheraton Ciudad Juárez

3.5-star Ciudad Juárez hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport drop-off are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Four Points by Sheraton Ciudad Juárez offers 139 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 45-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Four Points by Sheraton Ciudad Juárez features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

A business center is on site at this 3.5-star property. This business-friendly hotel also offers a terrace, a vending machine, and a fireplace in the lobby. A shuttle from the hotel to the airport is complimentary to guests (available on request). Complimentary self parking is available on site.

Four Points by Sheraton Ciudad Juárez is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
El Sardinero - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juárez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juárez

Reviews

Four Points by Sheraton Ciudad Juárez Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 338 out of 490 reviews
Rating 8 - Good. 72 out of 490 reviews
Rating 6 - Okay. 37 out of 490 reviews
Rating 4 - Poor. 20 out of 490 reviews
Rating 2 - Terrible. 23 out of 490 reviews

Reviews

10/10 Excellent

Carlyne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

MIGUEL

Stayed 1 night in Jun 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Juan

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Safety concerns.
Stayed 1 night in May 2025

10/10 Excellent

Lluvia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good I recommend the hotel.
Stayed 2 nights in Apr 2025

2/10 Terrible

Ramon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reception was not great needs better customer service was not to impressed with treatment from staff
Stayed 1 night in Jun 2025

4/10 Poor

Ramon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Customer service at front desk not friendly at all will consider staying here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Luz, El Paso

Stayed 1 night in May 2025

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 1 night in May 2025

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent location with all services
Stayed 4 nights in May 2025

2/10 Terrible

Angelica

Stayed 1 night in May 2025

10/10 Excellent

Hugo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
It's a beautiful hotel with some shortcomings. First, the water was barely warm. I reported this to the desk and tney told me tontuen the handle to the left. Thanks a lot dor for that. Second, there was no hair dryer in tbe room. I called the desk and tney said they would send one right up. Ten minutes later, i went to the desk to get one and was told i they had taken it to he mmust have missed him
Stayed 1 night in May 2025

10/10 Excellent

ROSA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 1 night in May 2025

10/10 Excellent

Jesus, El Paso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 1 night in May 2025

10/10 Excellent

Susana

Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

To expensive for whats really there

Stayed 1 night in May 2025

10/10 Excellent

Ismael

Stayed 1 night in Apr 2025

6/10 Okay

Alan

Stayed 1 night in Apr 2025

6/10 Okay

Ramon

Stayed 1 night in Feb 2025

8/10 Good

Ramon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was good
Stayed 1 night in Apr 2025

10/10 Excellent

Marcelo

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lace to stay,
Stayed 1 night in Mar 2025

6/10 Okay

Derek

Stayed 1 night in Apr 2025

8/10 Good

Bonnie

Stayed 1 night in Apr 2025