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Cincinnati Riverfront Vacation Packages

I liked the fact thats its very clean room and we liked everything about it, very friendly staff , nice atmosphere and the location is just great . We'll be back for sure !

Empty hand soap and empty body wash on arrival at 11:30pm. Terrible shower space. Enough said! Never coming back. Make up your own mind.

I picked this hotel because it had the highest star rating of any in the area and was actually pretty expensive but what I got was service similar to a motel six. I was not well greeted. The check-in staff was rushed and not very friendly. There is no parking, but there is a city garage behind the building. Not direct access to the hotel even though they say there is there is not. That was not very well explained. I had to go back to the desk twice. There is no because they want you to buy coffee in the lobby at an inflated price which I don’t like. There are no closets in the room. The toilet moved when I sat on it the bed was tilted at an angle and I kept sliding off during the night. I’m not kidding. This is the truth. It was room 506. I could not even watch my Netflix because it was not a smart TV in the room and there were no chargers by the bedside so I had to charge my phone across the room. I honestly regret spending the kind of money that I spent on this hotel. Being greeted so disrespectfully after a long drive is just not a good way to start off..

The breakfast was excellent and the staff was great. My reservation was messed up, my room had broken glass in the carpet, dirty bathtub, missing toilet paper holder rod, loose toilet seat, loose bathroom cold water knob, the front door was extremely hard to close, and the first TV remote didn't work. But the room had a great view and the bed was comfortable.