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We were very disappointed with our stay at the Rochester. They claim to have “quiet hours” in the evening but they don’t enforce it. We were in a room on the first floor and could not relax or sleep in our room because of the noise coming from the bar and guests outside. There is no staff on site in the evenings. I called the hotel’s main number for help with this issue and spoke with someone who couldn’t care less about the problem. If you think you’re getting a quaint, quiet, boutique hotel - you’re wrong. They would rather be selling fancy mixed drinks to locals than be accommodating to their hotel guests. At $350/night it’s just disgusting the way we were treated.

Rooms were nice as were the beds & toiletries esp. Shampoo & Body wash. Rooms seemed to be clean & well maintained. The staff seemed preoccupied with other things and were helpful when requested. It appeared they were more interested in their bar service than attending to their hotel guests as this was the check in and entire operations center. And don't ask for decaf coffee, they have none.

It’s a great location. Walking distance to everything you need. The property was clean, parking was on site and everyone was very friendly. The room we had was great. Plenty of space and very nice.