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Christchurch City Hotel

4.0 star property

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Photo gallery for Christchurch City Hotel

Executive Studio, 1 King Bed, City View | Minibar, desk, laptop workspace, blackout drapes
Reception
Breakfast and dinner served, Modern European cuisine
Exterior
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
699 Colombo St, Christchurch, Canterbury, 8011
  • Riverside Market
    ‪4 min walk‬
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪5 min walk‬
  • Christchurch Botanic Gardens
    ‪17 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed, City View

Executive Studio, 1 King Bed, City View | Minibar, desk, laptop workspace, blackout drapes

Executive Studio, 1 King Bed, City View

  • City view
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Minibar, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed with Sofa bed

  • City view
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Minibar, desk, laptop workspace, blackout drapes

Studio

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, No Windows

City Room, 1 King Bed, No Windows | Minibar, desk, laptop workspace, blackout drapes

City Room, 1 King Bed, No Windows

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Minibar, desk, laptop workspace, blackout drapes

Executive Suite

  • Sleeps 4
  • 1 King Bed

Executive Studio

  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Bathroom amenities | Shower, eco-friendly toiletries, hair dryer, towels

Studio

  • Sleeps 2
  • 1 King Bed

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About this property

Christchurch City Hotel

4-star hotel in Christchurch City Centre
A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance, and a porter/bellhop are onsite. Change of towels is available on request.
Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This eco-certified hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance.

Christchurch City Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The One Restaurant & Bar - This fine-dining restaurant specializes in Modern European cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 25 to 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The One Restaurant & Bar

Family friendly

  • Babysitting

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Double-glazed windows
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 80.0 per day
Cribs (infant beds) are available for NZD 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 25 to 32 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Christchurch City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 338 out of 451 reviews
Rating 8 - Good. 87 out of 451 reviews
Rating 6 - Okay. 16 out of 451 reviews
Rating 4 - Poor. 5 out of 451 reviews
Rating 2 - Terrible. 5 out of 451 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very convenient for attractions and dining options. Highly recommend 😀
Stayed 3 nights in Feb 2025

10/10 Excellent

Brent, Waterloo

Stayed 1 night in Feb 2025

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First of all, the hotel looks nice from the front, is well positioned in the city centre, clean and modern. Our room however, at the rear, looked out on a city garbage collection area, with a car park above it and then an office block above that. We stayed for 4 nights and couldn’t open our curtains. The noise from the garbage dump started at c5am disturbing our sleep. We asked to change rooms to the front of the hotel but the trainee responsible for reception when we arrived wasn’t empowered to arrange that for us. I believe had we been allocated a front room, our review would have been very different as there was much to like. Christchurch is a wonderful city.
Stayed 4 nights in Feb 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is ideally situated - close to the river, restaurants and the Botanical Gardens Our room was spacious and the very reasonably priced breakfast was delicious - eaten in a delightful top floor restaurant Parking cost only $10 and was just around the corner The staff were friendly and efficient
Stayed 1 night in Feb 2025

6/10 Okay

Nader

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with spacious rooms. We unfortunately didn't get the brilliant view through that big round window that you see when making the booking. We got a window with the entire bottom half obscured by the KFC building next door. We thankfully could still see the tops of buildings and the sky through the top half. But really disappointing.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good large and quiet room and very central
Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Stayed 1 night in Feb 2025

10/10 Excellent

Ashraf

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Edwin

This was a very fine hotel. The whole process from check in to check out was a delight. The restaurant on the top floor / roof terrace served an excellent breakfast and evening meal. The room was a delight to sleep in.
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

John, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, great location in CBD.
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

Dustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern rooms in the heart of Christchurch. Friendly and knowledgeable front desk staff. Perfect place for visiting the city centre.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Lovely rooftop bar. Could not fault it..
Stayed 1 night in Feb 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was quite pleased with my stay at Christchurch City Hotel. I had two overnight layovers in Christchurch. On both stays the room was comfortable and clean. Thanks.
Stayed 1 night in Jan 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City stay in Christchurch.

Great hotel in the heart of Christchurch. Had a really new feel to it. Room spotlessly clean , bed comfortable with crisp clean linen. Good size room and bathroom. Shower powerful and hot. Roof top bar looked good but wasn’t open on the nights we stayed unfortunately. (Sun/Mon) Would definitely stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Franci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Karen Loucks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Theodore

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location…clean.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing weekend away

Excellent modern hotel right in the centre of Christchurch. Beside Cathedral Square and around the corner from Riverside Market and The Crossing developments. Large room, comfortable bed, and very quiet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - very friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Kirsten, San Mateo

Stayed 1 night in Jan 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Great 2 night stay. Perfect location. Very friendly staff
Stayed 2 nights in Jan 2025