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Hotel Colonial Zaci by GuruHotel

3.5 star property

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Photo gallery for Hotel Colonial Zaci by GuruHotel

Sundeck
Sundeck
Family Double Room, 2 Double Beds, Private Bathroom, City View | View from room
Reception
Sundeck

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 42 #196 x 35 y 37, Centro, Valladolid, YUC, 97780
  • Cathedral of San Gervasio
    ‪3 min walk‬
  • Cenote Zaci
    ‪6 min walk‬
  • Calzada de los Frailes
    ‪6 min walk‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Private Bathroom, City View

Deluxe Room, 1 Queen Bed, Private Bathroom, City View | View from room

Deluxe Room, 1 Queen Bed, Private Bathroom, City View

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Suite, 1 King Bed, Private Bathroom, City View

Premier Suite, 1 King Bed, Private Bathroom, City View | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Premier Suite, 1 King Bed, Private Bathroom, City View

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room, 2 Double Beds, Private Bathroom, City View

Family Double Room, 2 Double Beds, Private Bathroom, City View | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Family Double Room, 2 Double Beds, Private Bathroom, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 215.0 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Colonial Zaci by GuruHotel

3.5-star Valladolid hotel with rooftop terrace, connected to a shopping center
This hotel features a rooftop terrace, self parking, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, a library, and express check-in are onsite. Housekeeping is available on request.
Hotel Colonial Zaci by GuruHotel offers 8 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and designer toiletries. Rooms open to furnished patios. These individually decorated and furnished accommodations have separate dining areas and include desks. Tempur-Pedic beds feature down comforters and premium bedding. 20-inch Smart televisions come with Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Valladolid hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Colonial Zaci by GuruHotel features a rooftop terrace, a library, and a garden. Wireless Internet access is complimentary. This Valladolid hotel also offers a picnic area, concierge services, and express check-in. Onsite parking is available (surcharge).

Hotel Colonial Zaci by GuruHotel has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free extended parking on site
  • Self parking on site (surcharge)

Things to do

  • Library
  • TV in common areas

Family friendly

  • Living room
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch smart TV
  • Netflix

Food and drink

  • Free bottled water
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 200
Express check-out available

Special check-in instructions

The property charges 4.5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Late check-out fee: MXN 200 (subject to availability)
  • Credit card charges are subject to a surcharge of 4.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Colonial Zaci
Colonial Zaci By Guruhotel
Hotel Colonial Zaci by GuruHotel Hotel
Hotel Colonial Zaci by GuruHotel Valladolid
Hotel Colonial Zaci by GuruHotel Hotel Valladolid

Hotel Colonial Zaci by GuruHotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 107 reviews
Rating 8 - Good. 26 out of 107 reviews
Rating 6 - Okay. 9 out of 107 reviews
Rating 4 - Poor. 4 out of 107 reviews
Rating 2 - Terrible. 4 out of 107 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Eleonora

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I woke up with a cocoroach in my bed, the little balcony they so advertise in their site was full of garbage and dirty months without cleaning at least, in the reception a client was complaining about the room not being made, thank God I only stayed one night..honestly AWFUL, I was going to book for other days but of course i ill never return to the place..how can u grade it excellent in your site...NO WAY
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

sufficient for 2 nights in a central location

we stayed at the hotel for two nights and rated the stay as adequate for the price. the hotel staff were not exactly workhorses, and were always on their cell phones and sitting around in the lobby instead of helping with luggage or holding doors. the rooms were okay, if not totally clean. you have enough space, but no refrigerator. Hot water only comes after a few minutes. the worst: the noise from the street, the neighboring rooms or the fountain in the courtyard. the best: the central location and working a/c
Stayed 2 nights in Nov 2024

6/10 Okay

Charles

Liked: Cleanliness, staff & service
AC stopped working in the middle of the night.
Stayed 1 night in Jun 2024

2/10 Terrible

Jessica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not understand how this property has been rated so highly. We really did not have a good stay. Our bathroom ceiling light was leaking the entire time. Every time you used the toilet you got dripped on and a huge wet patch. I reported this multiple times but the staff didn’t help. They said it was going to get fixed and never was. If I can give you any advice it would be to pay that little bit extra for a different hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

J Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from this hotel. The location is excellent. You can walk to many different town locations (restaurants, the Main Park, the San Servacio Temple, Calzada de los Frailes). Staff was very attentive and friendly. The room was beautiful.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Karla

Traveled with family and small children
Disliked: Amenities
It is near the city center and restaurants, which is a plus. There is very little hot water and no amenities.
Stayed 2 nights in Dec 2023

10/10 Excellent

Noralma

Stayed 1 night in Jun 2023

8/10 Good

Maria

Stayed 1 night in Apr 2023

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

ANGELICA

Stayed 1 night in Feb 2023

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En la regadera ocupa una puerta por que se sale el agua cuando te estas bañando.

10/10 Excellent

CARLOS

Stayed 2 nights in Sep 2022

6/10 Okay

Sophia Alloh

Traveled with group
Liked: Cleanliness, staff & service
I liked that this hotel was just steps away from the city center and all the restaurants, but the room was extremely small, there was very loud music outside until late, and our window faced the stairs which people could look right in to our room. There was no pool and the rooftop was very bare. Didn’t have a restaurant in the lobby, they offer you coffee in the morning but it was turned off and cold and there was nowhere to sit to enjoy the coffee.
Stayed 1 night in Sep 2022

2/10 Terrible

David

Stayed 1 night in Aug 2022

10/10 Excellent

Wioletta

Stayed 1 night in Aug 2022

8/10 Good

Nancy, SELMA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We got a room not at the main property building but across the street where they have the parking lot and like 6 other units. Was a bit skeptical at first but the rooms had good AC and clean bathrooms. The decor was a bit strange with a jaguar statue with a green light, lol but overall the stay was pleasant. Hotel is 2 blocks from main plaza and restaurants. Parking lot has only 7-8 spaces, so get there early. Staff was super nice.
Stayed 1 night in Jul 2022

10/10 Excellent

Hugo

Stayed 3 nights in Jul 2022

10/10 Excellent

sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifico lugar

El hotel esta en una muy buena ubicacion muy limpio, el a/c trabaja super bien, bastante seguro, el personal del hotel de lo mejor en especial Silvya en recepcion que en todo momento nos dio muy buenas sugerencias de como pasarlo mejor.
Stayed 1 night in Jul 2022

10/10 Excellent

Aymeric

Stayed 2 nights in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Mario

Stayed 1 night in Nov 2021