See all properties

voco Chicago Downtown - Riverwalk by IHG

3.5 star property

Choose dates to view prices

Photo gallery for voco Chicago Downtown - Riverwalk by IHG

Bar (on property)
Meeting facility
1 bedroom, in-room safe, desk, laptop workspace
Lobby
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Merchandise Mart
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪11 min walk‬
  • Michigan Avenue
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Room amenity

Premium Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, City View

City view

Premium Room, 2 Queen Beds, City View

8.2 out of 10
Very good
(32 reviews)
  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

City view

Standard Room, 1 King Bed (Chicago Skyline View)

9.8 out of 10
Exceptional
(22 reviews)
  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Chicago Skyline View)

City view

Grand Room, 1 King Bed (Chicago Skyline View)

9.6 out of 10
Exceptional
(7 reviews)
  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 216 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

City view

Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Room amenity

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Room amenity

Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

City view

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

8.8 out of 10
Excellent
(5 reviews)
  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Hearing Accessible

Room amenity

Premium Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Room amenity

Standard Room, 1 King Bed, Hearing Accessible

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

City view

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

8.0 out of 10
Very good
(1 review)
  • 299 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Chicago Skyline View)

City view

Premium Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(50 reviews)
  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Room amenity

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(19 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Premium Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(48 reviews)
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Holiday Inn Chicago Dwtn - The Mart by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1683)
$441 nightly
The price is $441 total
includes taxes & fees
Holiday Inn Chicago Dwtn - The Mart by IHG

About this property

voco Chicago Downtown - Riverwalk by IHG

3.5-star hotel in Downtown Chicago
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
voco Chicago Downtown - Riverwalk by IHG offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, voco Chicago Downtown - Riverwalk by IHG provides a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 25000 square feet (2323 square meters) include conference space. This business-friendly hotel also offers concierge services, express check-out, and a front-desk safe. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2022.

voco Chicago Downtown - Riverwalk by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business center

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Renovated entire property - July 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Downtown
voco Chicago Downtown
voco Chicago Downtown by IHG
Voco Chicago Riverwalk By Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Chicago
voco Chicago Downtown - Riverwalk by IHG Hotel Chicago

voco Chicago Downtown - Riverwalk by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1791 out of 2782 reviews
Rating 8 - Good. 505 out of 2782 reviews
Rating 6 - Okay. 233 out of 2782 reviews
Rating 4 - Poor. 123 out of 2782 reviews
Rating 2 - Terrible. 130 out of 2782 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jimmy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay!

It was a wonderful room. A little outdated but very nice! Beautiful bar and buffet! A little store open 24/7 which was wonderful since we got in very late!
Stayed 1 night in Mar 2025

10/10 Excellent

Anuar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 3 nights in Mar 2025

10/10 Excellent

Anuar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best service ever
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big hotel, great security, be wary of location

This is a MASSIVE hotel. It was packed for the weekend and I had some concerns about noise and crowd control at night. Unfortunately, an extremely large group of college kids were partying in rooms right next to mine. However, one call down to security and it was quickly and swiftly handled! Didn’t have any more issues the rest of the weekend, shout out to the security working, they really care about making everyone’s experience comfortable. Also beware, this hotel is located right down town, which means most business near by will be closed on the weekends. You will have to venture into river north to get to any food
Stayed 3 nights in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall Voco was a great hotel, it has cute views. T
Stayed 3 nights in Mar 2025

10/10 Excellent

GREGORY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. The bartender was informative and even offered his own personal phone charger to help my daughter. I am grateful for his help!
Stayed 1 night in Mar 2025

10/10 Excellent

Igor

Stayed 3 nights in Dec 2024

10/10 Excellent

Rashawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort

Do not waste your money

It was a Special trip for my son and I for Spring break. And from the moment we were greeted with a rude employee till we left with any sort of acknowledgment, this stay was one of the worst. Definitely not worth the money and to say I am extremely disappointed is an understatement. Rude employees that make you feel like you area bother if you ask questions. No housekeeping, then I was accused of lying. I will never be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laquandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay , we will be back
Stayed 1 night in Mar 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

8/10 Good

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a parking garage right across the street, it’s $62 a day. It may be cheaper to take the Metra downtown and walk to the hotel. The hotel is on the Chicago River and the area is beautiful. The rooms are nice, they have fridges but, no microwave. There are plenty of places to eat, all within a mile of the hotel. Midway airport is a 20 minute drive.
Stayed 4 nights in Mar 2025

10/10 Excellent

Soe

Stayed 1 night in Mar 2025

4/10 Poor

Bladimil

Liked: Cleanliness
Staff isn’t very quick, wifi was down very consistently
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Stayed 2 nights in Mar 2025

10/10 Excellent

Sherry Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the Loop!
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiffani

Stayed 3 nights in Feb 2025

6/10 Okay

Kama

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

4/10 Poor

Eunice

Traveled with family and small children
Disliked: Property conditions & facilities
I arrived at Voco on 3/20, the staff was very friendly at arrival. Got to my room (room 2346). Once in there my daughter tried to take a shower, the water was ice cold. Ran it for 10 minutes still ice cold so I text the number for the staff member at the hotel and let them know, they sent someone up to look at it. He comes in, turns on the sink and runs it for a while and then turns on the tub and tells me “ok it’s getting warm now” and says that I’ll have to run the sink to get the water warm sometimes. We ended up having to do this our entire stay, were not offered another room or anything. This delayed us for a few of our reservations because it was so difficult taking showers. On Saturday night we were in the lobby/ bar area and a drunk or mentally ill woman got inside the hotel and dropped her entire suitcase from several floors above us nearly hitting us, she then yelled “Call the police, there are chemicals in there” security had to go up and find her and escort her out. I felt very unsafe. That combined with my water issues in my room really made my experience rather unpleasant. For what I paid for that room I should not have to deal with ice cold water or turn my sink on and run it for 10 mins just to get my shower cold. Very unacceptable. It’s also been 5 days since I checked out and they still have not released my $200 deposit back to me. The charge it still pending. My friend bought a room and traveled along with me and hers has been released.
Stayed 3 nights in Mar 2025

2/10 Terrible

Marisela

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was dirty and it’s peeling ,No microwave and no water pressure. Will not be staying here again.
Stayed 1 night in Mar 2025

8/10 Good

David

Shower was very horrible.
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

I really enjoyed myself! The pool felt amazing and it opened at 5AM. Parking was right across from the hotel a when checking out they will take it off the deposit amount for accidental damage. Beautiful views from the 23rd floor especially at night.
Stayed 1 night in Mar 2025

10/10 Excellent

Milton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay! Would recommend staying here more often.
Stayed 2 nights in Mar 2025

8/10 Good

Hana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at VOCO for a quick weekend family trip as a family of four. Our room was clean, beds comfortable, and view was amazing. We spent time in the hotel pool which was a hit for our littles as it was heated ( a little too much for my liking) but the kids enjoyed it. It was close enough to a lot of things which was a big plus.
Stayed 2 nights in Mar 2025